support/subscription/subscribing

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support/subscription/subscribing

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https://docs.comfy.org/support/subscription/subscribing

[manuelvybs]

Hi Comfy team, we have two issues:

1. Credit usage breakdown by member (Team plan)
   We're on the Team plan with three members sharing one credit pool. Is there a report that shows credit usage per member? Plan & Credits → Activity and the Developer Platform Usage page only break usage down by product, not by user. If this isn't available, please treat it as a feature request.

2. Local ComfyUI won't install / crashes on macOS
   We can't get a local ComfyUI instance running on macOS. The install fails or the app crashes.

Failed to create .venv: error: Failed to inspect Python interpreter from provided path at standalone-env/bin/python3

Caused by: Querying Python at /Users/manuelvybs/ComfyUI-Installs/ComfyLocal/standalone-env/bin/python3 failed with exit status signal: 9 (SIGKILL)

[lin-bot23]

Hi @manuelvybs, thanks for the detailed report. These are two separate things, so let me take them one at a time.

1) Credit usage breakdown by member (Team plan)

There is currently no per-member credit report, and this looks like the feature request you expected. Credits belong to the workspace, not to individual accounts: on a Team plan every member runs against the same pool and members are not billed individually (see the workspaces doc). The Plan & Credits → Activity view and the Developer Platform Usage page are aggregated at the workspace/product level, which is why they only break usage down by product. Since per-member attribution is not offered today, the best channel is the product team: use the in-app feedback entry, or reach support via https://docs.comfy.org/support/contact-support, so the request lands next to the Cloud roadmap. I've also flagged it internally.

2) Local ComfyUI fails to install on macOS (SIGKILL)

The key line is Querying Python at .../standalone-env/bin/python3 failed with exit status signal: 9 (SIGKILL). Signal 9 here means macOS itself killed the bundled Python before it could print anything. That is almost always Gatekeeper/AMFI rejecting a downloaded, ad-hoc-signed binary, in this case the bundled standalone-env Python. It is the same failure mode reported upstream in astral-sh/uv#16726 and on the ComfyUI forum (install blocked at "creating virtual environment").

Things to try, in order:

1. Confirm it is Gatekeeper, not ComfyUI, by running the bundled interpreter directly in Terminal. If the shell also reports Killed: 9, it is the OS killing it:

   "/Users/manuelvybs/ComfyUI-Installs/ComfyLocal/standalone-env/bin/python3" -c "print('ok')"

2. Re-sign that binary and clear any quarantine attribute, then retry the install from the app:

   xattr -dr com.apple.quarantine "/Users/manuelvybs/ComfyUI-Installs/ComfyLocal/standalone-env"
   codesign --force --deep --sign - "/Users/manuelvybs/ComfyUI-Installs/ComfyLocal/standalone-env/bin/python3"

3. If it still fails, delete the instance's standalone-env and .venv folders so the app downloads a clean environment, then relaunch.
4. Check for security/endpoint/MDM software that blocks unsigned binaries. Those produce the same silent SIGKILL with no log.

If none of that helps, please open an issue at https://github.com/Comfy-Org/desktop with the full installer log, your macOS version, and whether any security tool is running. That repo owns the installer, and your log will help them ship a proper fix. Happy to keep digging if you can share the points above.