diff --git a/apps/web/src/features/crm/CrmPage.tsx b/apps/web/src/features/crm/CrmPage.tsx
index 2535427..5296d88 100644
--- a/apps/web/src/features/crm/CrmPage.tsx
+++ b/apps/web/src/features/crm/CrmPage.tsx
@@ -165,8 +165,8 @@ export function CrmWorkspace() {
   return <div className={`module-page-shell crm-page ${headerCollapsed ? 'is-header-collapsed' : ''}`}>
     <div className="crm-topbar">
     <header className="crm-header">
-      <div className="crm-heading-group"><div className="crm-module-mark" aria-hidden="true"><ContactRound size={29} strokeWidth={1.5} /></div><div><div className="crm-eyebrow">{t('客户工作台', 'RELATIONSHIP WORKSPACE')}<span>CRM</span></div><h1 className="type-page-title">{t('客户管理', 'Customers')}</h1><p>{mode === 'b2b' ? t('从第一次接触，到下一次合作。', 'From the first hello to the next partnership.') : t('记住每一份偏好，让关系更进一步。', 'Remember the little things. Build lasting relationships.')}</p></div></div>
-      <div className="crm-header-actions"><div className="crm-segmented" aria-label={t('客户模式', 'Customer mode')}>{(['b2b', 'b2c'] as const).map(m => <button key={m} disabled={!!editor || busy} aria-pressed={mode === m} onClick={() => { setParams({ mode: m }); setChecked([]); setFilter('all'); setQuery('') }}>{m === 'b2b' ? <Building2 size={15} /> : <Users size={15} />}{m === 'b2b' ? t('toB 企业', 'B2B · Companies') : t('toC 个人', 'B2C · People')}</button>)}</div><button className="crm-primary" disabled={!!editor || busy} onClick={() => setEditor({ kind: 'customer' })}><Plus size={16} />{t('新建客户', 'New customer')}</button><button className="crm-collapse-header" aria-expanded={!headerCollapsed} aria-controls="crm-overview" onClick={toggleHeader}>{headerCollapsed ? <ChevronDown size={15} /> : <ChevronUp size={15} />}{headerCollapsed ? t('展开顶栏', 'Expand header') : t('收起顶栏', 'Collapse header')}</button></div>
+      <div className="crm-heading-group"><ContactRound size={21} strokeWidth={1.6} aria-hidden="true" /><h1 className="type-page-title">{t('客户管理', 'Customers')}</h1></div>
+      <div className="crm-header-actions"><div className="crm-segmented" aria-label={t('客户模式', 'Customer mode')}>{(['b2b', 'b2c'] as const).map(m => <button key={m} disabled={!!editor || busy} aria-pressed={mode === m} onClick={() => { setParams({ mode: m }); setChecked([]); setFilter('all'); setQuery('') }}>{m === 'b2b' ? <Building2 size={15} /> : <Users size={15} />}{m === 'b2b' ? t('toB 企业', 'B2B · Companies') : t('toC 个人', 'B2C · People')}</button>)}</div><button className="crm-primary" disabled={!!editor || busy} onClick={() => setEditor({ kind: 'customer' })}><Plus size={16} />{t('新建客户', 'New customer')}</button><button className="crm-collapse-header" aria-expanded={!headerCollapsed} aria-controls="crm-overview" onClick={toggleHeader}>{headerCollapsed ? <ChevronDown size={15} /> : <ChevronUp size={15} />}{headerCollapsed ? t('展开概览', 'Show overview') : t('收起概览', 'Hide overview')}</button></div>
     </header>
     <div className="crm-summary" id="crm-overview" hidden={headerCollapsed}>
       <div className="crm-agenda-summary"><span className="crm-summary-caption"><CalendarDays size={15} />{t('今日行动', 'TODAY’S AGENDA')}</span><div>
diff --git a/apps/web/src/features/crm/crm.css b/apps/web/src/features/crm/crm.css
index ee91924..6047b83 100644
--- a/apps/web/src/features/crm/crm.css
+++ b/apps/web/src/features/crm/crm.css
@@ -338,3 +338,70 @@ html[data-motion="reduce"] .crm-page button.crm-deal-card:hover { transform: non
   .crm-page.is-header-collapsed .crm-header-actions { justify-content: flex-start; gap: 8px; }
   .crm-header button.crm-collapse-header { margin-left: auto; }
 }
+
+/* A compact working desk: customer records take priority over the overview. */
+.focus-shell__route-layer:has(.crm-page) { padding: 12px; }
+.crm-page { --crm-space: 0px; max-width: none; }
+.crm-header,
+.crm-page.is-header-collapsed .crm-header {
+  padding: 8px 4px 12px;
+  min-height: 52px;
+  gap: 16px;
+  margin-bottom: 0;
+  border-radius: 0;
+  background: transparent;
+  color: var(--ink-1);
+}
+.crm-heading-group { gap: 9px; }
+.crm-heading-group > svg { color: var(--accent); flex-shrink: 0; }
+.crm-header h1,
+.crm-page.is-header-collapsed .crm-header h1 { color: var(--ink-1); font-size: 1.25rem; line-height: 1.4; white-space: nowrap; }
+.crm-header-actions,
+.crm-page.is-header-collapsed .crm-header-actions { gap: 8px; max-width: none; }
+.crm-header .crm-segmented { padding: 3px; background: var(--paper-sunken); border-color: var(--rule); }
+.crm-header .crm-segmented button { color: var(--ink-2); padding: 6px 9px; }
+.crm-header .crm-segmented button[aria-pressed="true"],
+.crm-header .crm-segmented button:hover { color: var(--accent); background: var(--paper-raised); }
+.crm-header button.crm-primary { padding: 8px 12px; background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
+.crm-header button.crm-primary:hover:not(:disabled) { background: color-mix(in srgb, var(--accent) 88%, var(--ink-1)); color: var(--accent-ink); }
+.crm-header button.crm-collapse-header { color: var(--ink-3); padding: 7px 8px; }
+.crm-header button.crm-collapse-header:hover { color: var(--ink-1); background: var(--paper-sunken); }
+.crm-summary { grid-template-columns: minmax(310px, 1.3fr) minmax(0, 1fr) minmax(0, 1fr); gap: 16px; padding: 0 4px 10px; }
+.crm-agenda-summary { display: flex; align-items: center; gap: 14px; padding: 8px 12px; border-radius: 7px; }
+.crm-agenda-summary > div { display: flex; gap: 12px; margin-top: 0; flex: 1; }
+.crm-page .crm-agenda-summary button { align-items: center; gap: 6px; flex-wrap: wrap; }
+.crm-agenda-summary button + button { padding-left: 12px; }
+.crm-agenda-summary button > span { font-size: .75rem; }
+.crm-summary strong { font-size: 1.125rem; line-height: 1.3; }
+.crm-sales-summary, .crm-won-summary { flex-direction: row; align-items: center; justify-content: flex-start; gap: 12px; }
+.crm-sales-summary { padding-right: 16px; }
+.crm-summary .crm-summary-money { font-size: 1.125rem; }
+.crm-view-nav { margin-bottom: 10px; }
+.crm-view-nav > button { padding: 9px 12px; }
+.crm-list-toolbar { padding: 9px 12px; }
+.crm-detail-header { padding: 18px 22px 14px; }
+.crm-detail-body { padding: 0 22px; }
+@media (min-width: 701px) {
+  .crm-workspace { grid-template-columns: clamp(260px, 24%, 340px) minmax(0, 1fr); gap: 12px; }
+  .crm-workspace.is-pipeline.has-detail { grid-template-columns: minmax(280px, .8fr) minmax(0, 1.5fr); gap: 12px; }
+}
+@media (min-width: 701px) and (max-width: 1100px) {
+  .crm-summary { grid-template-columns: 1.5fr 1fr 1fr; gap: 12px; }
+  .crm-agenda-summary { gap: 8px; padding: 8px; }
+  .crm-agenda-summary > .crm-summary-caption { display: none; }
+  .crm-sales-summary, .crm-won-summary { flex-wrap: wrap; gap: 4px 10px; }
+}
+@media (max-width: 700px) {
+  .focus-shell__route-layer:has(.crm-page) { padding: 8px; }
+  .crm-header, .crm-page.is-header-collapsed .crm-header { flex-direction: column; align-items: stretch; padding: 4px 0 10px; gap: 8px; }
+  .crm-header-actions, .crm-page.is-header-collapsed .crm-header-actions { justify-content: flex-start; width: 100%; gap: 6px; }
+  .crm-header button.crm-collapse-header { margin-left: auto; font-size: .6875rem; padding-inline: 3px; }
+  .crm-header .crm-segmented button { font-size: .6875rem; padding-inline: 6px; }
+  .crm-summary { grid-template-columns: 1fr 1fr; gap: 10px; padding: 0 0 10px; }
+  .crm-agenda-summary { grid-column: 1 / -1; }
+  .crm-sales-summary, .crm-won-summary { flex-wrap: wrap; gap: 6px; }
+  .crm-sales-summary { padding-right: 8px; }
+  .crm-view-nav > button { padding: 9px 6px; }
+  .crm-detail-header { padding: 16px; }
+  .crm-detail-body { padding: 0 16px; }
+}