chat.in-the.eu currently has some troubles, it is not possible to create a proflie and existing users apparently cannot login.
Configuring fails with "Configuration failed. Error: Cannot login as "x1bwofwjslpe2xq5wu54@chat.in-the.eu". Please check if the address and the password are correct. (no response: code: None, info: Some("[UNAVAILABLE] Temporary authentication failure. [chatmail:2026-08-21 09:58:55]"))".
The problem is that existing users also get device messages saying Cannot login as "REDACTED@chat.in-the.eu". Please check if the address and the password are correct.
There is nothing the user can do, they don't know the password or even don't know there is a password involved internally, and the problem can only be fixed by the relay operator.
Related issue: #8534
There is a PR open at #8589 closing it, but we probably need to delete this device message instead as it was intended for single classic email setups rather than multi-relay and chatmail, or at least not create it for multi-relay setups if we want to maintain in.
chat.in-the.eu currently has some troubles, it is not possible to create a proflie and existing users apparently cannot login.
Configuring fails with "Configuration failed. Error: Cannot login as "x1bwofwjslpe2xq5wu54@chat.in-the.eu". Please check if the address and the password are correct. (no response: code: None, info: Some("[UNAVAILABLE] Temporary authentication failure. [chatmail:2026-08-21 09:58:55]"))".
The problem is that existing users also get device messages saying
Cannot login as "REDACTED@chat.in-the.eu". Please check if the address and the password are correct.There is nothing the user can do, they don't know the password or even don't know there is a password involved internally, and the problem can only be fixed by the relay operator.
Related issue: #8534
There is a PR open at #8589 closing it, but we probably need to delete this device message instead as it was intended for single classic email setups rather than multi-relay and chatmail, or at least not create it for multi-relay setups if we want to maintain in.