Windows - Connections -> control other devices option not found

[JPM-concordia-labs]

Good morning!

One feature that was implemented a few months ago that i was looking forward was Remote Connections .

I’ve been using this a lot when i am away from my desktop and i can use my phone to keep track/working on some projects. However, i would also like to use this feature from my laptop; however i do not see the option “Control other Devices” anywhere on the app (app is up-to-date).
For what i understand on the documentation, this is available for Mac and windows. Is this geo-locked (i’m from Portugal)? Am i missing any configuration step?

[jjtseng-jjtseng]

Having similar issue in the United States.

[TongyiDai]

You are probably not missing a local configuration step. The current Remote Connections documentation distinguishes two capabilities:

• A Mac or Windows computer can act as a host through Settings → Connections → Control this Mac or PC.
• Another desktop app can show Control other devices, but GitHub/OpenAI explicitly notes that desktop-to-desktop control is available only where the rollout has reached that account/client.

The documented wording is that availability “can vary by rollout,” so seeing the feature on mobile but not on your second desktop is consistent with staged availability; the report from a US user also makes a Portugal-only geo restriction less likely.

Check these first:

1. Both desktops run the latest ChatGPT desktop app—not only Codex CLI or the IDE extension.
2. Both are signed in to the same account and workspace.
3. On the host, enable Control this Mac or PC and complete pairing/verification.
4. If this is a managed workspace, confirm the admin enabled Remote Control.
5. Sign out/in only if necessary; signing out disables Remote Control, although pairings remain.

If the controlling desktop still lacks Control other devices, use the mobile Remote surface for now and wait for the desktop rollout. There is no documented flag that safely forces the missing UI.

Reference: https://learn.chatgpt.com/docs/remote-connections

[JPM-concordia-labs]

Well, i guess this just rollout on this latest update on windows app Version 26.903.71938 . I see the option now. Time for some testing ^_^

[maddyblu]

Somewhat related - but a different option in Connections is missing for me.
I am on 26.1007.21434 - and still don't see "Control this Pc"