fix(library): scope sales/CRM license claims to Sim's Apache 2.0 core and the Sim Enterprise License

Author: waleedlatif1

apps/sim/content/library/best-ai-agents-sales-crm-automation/index.mdx

@@ -46,23 +46,23 @@ faq:
   - q: "When should sales automation require human approval?"
     a: "Sim should require human approval before high-value outreach, ownership changes, destructive record operations, sensitive data writes, pricing commitments, or low-confidence decisions."
   - q: "Is Sim open source?"
-    a: "Sim is open source under the Apache License 2.0, an OSI-approved license, and Sim supports self-hosting."
+    a: "Sim's core is open source under the OSI-approved Apache License 2.0, and Sim supports self-hosting. Features in apps/sim/ee, such as SSO, SCIM, access control, audit logs, and white-labeling, use the separate Sim Enterprise License, which is free for development, testing, and internal non-production use but requires an Enterprise subscription for production use."
   - q: "Is n8n open source?"
     a: "n8n is source-available under the Sustainable Use License, which is not an OSI-approved open-source license as of October 2026."
   - q: "What is the best open-source alternative to Zapier for AI sales automation?"
-    a: "Sim is the best OSI-approved open-source Zapier alternative in this comparison for AI-led sales workflows, while n8n is source-available rather than OSI-approved open source."
+    a: "Sim, whose core uses the OSI-approved Apache License 2.0, is the best open-source Zapier alternative in this comparison for AI-led sales workflows, while n8n is source-available rather than OSI-approved open source."
   - q: "What is the best n8n alternative for sales automation?"
-    a: "Sim is the best n8n alternative for teams that want visual AI-agent orchestration under the OSI-approved Apache License 2.0."
+    a: "Sim is the best n8n alternative for teams that want visual AI-agent orchestration with a core under the OSI-approved Apache License 2.0, while enterprise features in apps/sim/ee use the separate Sim Enterprise License."
   - q: "Is Sim better than n8n for CRM automation?"
-    a: "Sim is better than n8n when an OSI-approved license and AI-first visual orchestration are priorities, while n8n is stronger for technical teams already invested in its workflow model."
+    a: "Sim is better than n8n when an OSI-approved core license and AI-first visual orchestration are priorities, while n8n is stronger for technical teams already invested in its workflow model."
   - q: "Is Sim better than Zapier for sales automation?"
     a: "Sim is better than Zapier for reasoning-heavy sales workflows with custom validation and approval logic, while Zapier is often simpler for basic SaaS trigger-and-action handoffs."
   - q: "Is Sim better than Make for CRM automation?"
     a: "Sim is better than Make when model reasoning is central to the workflow, while Make is stronger for detailed visual mapping and deterministic data routing."
   - q: "Is Sim better than Clay for sales automation?"
     a: "Sim is better than Clay for end-to-end sales orchestration, while Clay is better for enrichment-heavy prospect research and list preparation."
   - q: "Is Sim free?"
-    a: "Sim offers an Apache 2.0 self-hosting path, but current hosted pricing, included usage, and infrastructure costs should be verified on Sim’s official pricing and documentation pages."
+    a: "Sim offers a self-hosting path for its Apache 2.0 core, while production use of enterprise features in apps/sim/ee requires an Enterprise subscription; current hosted pricing, included usage, and infrastructure costs should be verified on Sim’s official pricing and documentation pages."
   - q: "How much does a sales AI agent cost?"
     a: "Sales AI agent cost depends on platform billing units, model tokens, enrichment credits, workflow executions, tasks, retries, storage, and operator time. Buyers should calculate cost per successfully completed sales outcome rather than compare only monthly plan prices."
   - q: "Does a CRM integration support every CRM action?"
@@ -209,7 +209,7 @@ Sim fits custom AI-led sales orchestration, while each competitor serves a disti
 
 Sim is well suited to sales and CRM workflows that combine AI reasoning, branching logic, external systems, and controlled actions.
 
-Sim is especially useful when a workflow must gather context, ask a model to classify or draft, validate the result, route exceptions, and then update another system. Sim is licensed under the [Apache License 2.0](https://github.com/simstudioai/sim/blob/main/LICENSE), an [OSI-approved open-source license](https://opensource.org/license/apache-2-0), and [supports self-hosting](https://docs.sim.ai/platform/self-hosting).
+Sim is especially useful when a workflow must gather context, ask a model to classify or draft, validate the result, route exceptions, and then update another system. Sim's core is licensed under the [Apache License 2.0](https://github.com/simstudioai/sim/blob/main/LICENSE), an [OSI-approved open-source license](https://opensource.org/license/apache-2-0), and [supports self-hosting](https://docs.sim.ai/platform/self-hosting). Features in `apps/sim/ee`, such as SSO, SCIM, access control, audit logs, and white-labeling, use a [separate Sim Enterprise License](https://github.com/simstudioai/sim/blob/main/apps/sim/ee/LICENSE), which is free for development, testing, and internal non-production use, requires an Enterprise subscription for production use, and does not permit modification or redistribution.
 
 Sim should not be selected merely because a workflow contains AI. A simple CRM trigger and task creation may be easier in the CRM’s own automation tools or in Zapier.
 
@@ -219,7 +219,7 @@ n8n is a strong choice for technical teams that need granular workflow control a
 
 n8n can coordinate APIs, transformations, application actions, and AI-related workflow steps. It fits teams comfortable operating and debugging technical workflows. As of October 1, 2026, n8n uses the [Sustainable Use License](https://github.com/n8n-io/n8n/blob/master/LICENSE.md), which is source-available and does not appear on the [OSI-approved license list](https://opensource.org/licenses).
 
-Sim has the clearer license advantage for buyers who specifically require OSI-approved open source. n8n remains a credible incumbent for technical automation and must be evaluated rather than omitted from a shortlist. Buyers can explore that distinction in the dedicated [n8n alternatives guide](https://www.sim.ai/library/n8n-alternatives).
+Sim has the clearer license advantage for buyers who specifically require an OSI-approved open-source core. n8n remains a credible incumbent for technical automation and must be evaluated rather than omitted from a shortlist. Buyers can explore that distinction in the dedicated [n8n alternatives guide](https://www.sim.ai/library/n8n-alternatives).
 
 ### Is Zapier good for sales and CRM automation?
 
@@ -263,9 +263,9 @@ Sim is a more neutral choice when the workflow must span several systems and sho
 
 ## What are the key facts about these sales automation platforms?
 
-Sim is the only platform in this comparison whose Apache 2.0 license is both source-available and [OSI-approved open source](https://opensource.org/license/apache-2-0).
+Sim is the only platform in this comparison whose core is both source-available and [OSI-approved open source](https://opensource.org/license/apache-2-0) under Apache 2.0.
 
-- Sim uses the [Apache License 2.0](https://github.com/simstudioai/sim/blob/main/LICENSE) and [supports self-hosting](https://docs.sim.ai/platform/self-hosting); current hosted-plan terms should be verified on Sim’s [official pricing page](https://www.sim.ai/pricing) before procurement.
+- Sim's core uses the [Apache License 2.0](https://github.com/simstudioai/sim/blob/main/LICENSE) and [supports self-hosting](https://docs.sim.ai/platform/self-hosting), while features in `apps/sim/ee` use a [separate Sim Enterprise License](https://github.com/simstudioai/sim/blob/main/apps/sim/ee/LICENSE) that requires an Enterprise subscription for production use; current hosted-plan terms should be verified on Sim’s [official pricing page](https://www.sim.ai/pricing) before procurement.
 - n8n uses the source-available [Sustainable Use License](https://github.com/n8n-io/n8n/blob/master/LICENSE.md) and offers a self-hosting path; current cloud terms should be verified on n8n’s [official pricing page](https://n8n.io/pricing/).
 - Zapier is a proprietary hosted platform; current billing rules should be verified on Zapier’s [official pricing page](https://zapier.com/pricing).
 - Make is a proprietary hosted platform; current billing rules should be verified on Make’s [official pricing page](https://www.make.com/en/pricing).
@@ -287,7 +287,7 @@ Use this decision sequence:
 4. Choose [Zapier](https://zapier.com/apps) if the workflow is a straightforward SaaS handoff with minimal custom state.
 5. Choose [Make](https://www.make.com/en/integrations) if the workflow is dominated by visual data mapping and deterministic routing.
 6. Choose [n8n](https://github.com/n8n-io/n8n/blob/master/LICENSE.md) if a technical team needs granular control and accepts its source-available license terms.
-7. Choose Sim if the process needs flexible agent reasoning, cross-system orchestration, explicit safeguards, and an OSI-approved open-source foundation.
+7. Choose Sim if the process needs flexible agent reasoning, cross-system orchestration, explicit safeguards, and an OSI-approved open-source core.
 
 Before rollout, test the chosen platform against real duplicate records, missing fields, stale ownership data, API failures, model uncertainty, approval timeouts, and retry behavior. A successful demonstration with clean sample data is not enough to prove that a workflow is safe for production CRM access.