Example app stopped working with error

[houssam7737]

Hi folks! Love the Teller API, and using it for a hobby project.

Recently some of my account connections got stale; tried checking them by reconnecting via the Teller example app, and I have been getting a consistent issue "We are unable to process your request, please try again later". This step always worked for me in the past, but I haven't tried in a few months.

The strange part is that I can get details for one of my accounts just fine via a curl command, so clearly the API works ... not sure exactly what's happening in this iframe of the app and why it fails to connect. I checked my Remaining Enrollments on my dashboard and I have plenty left (86).

Any idea what the issue might be?? Or any tips on good ways to start debugging?

[houssam7737]

Some more clues in case helpful. sandbox mode works just fine, and I noticed no GET requests gets received when in development mode (unlike when in sandbox mode). For some reason it seems Connect fails before even firing the request .... but the error seems to be Teller-sided ??

[kailunshi]

@houssam7737 same here. i think the issue is the backend with teller server not being able to pull newer transactions from the banks. i'm also using development for real bank transactions pulling.

[houssam7737]

@stevegraham @pawel-szafran any idea what's happening here?? is this affecting prod as well? thank you for your help!

[parthivapsani]

Hello! Also a fan of the Teller service, but just wanted to add another data point that I'm also seeing what others have mentioned..