From 53dad5e2ba4a1b662b1ef1cbc0133c5df9b6aa06 Mon Sep 17 00:00:00 2001 From: "claude[bot]" <41898282+claude[bot]@users.noreply.github.com> Date: Sat, 31 Oct 2026 19:38:29 +0000 Subject: [PATCH] docs: Support: Claude Code plan article re-slugged for Ultra, Intercom image URL refresh (minor) Co-Authored-By: claude-yolo[bot] --- content/.metadata.json | 169 +++++++++--------- ...how-do-i-log-out-of-all-active-sessions.md | 2 +- ...k-settings-on-team-and-enterprise-plans.md | 2 +- ...ith-local-mcp-servers-on-claude-desktop.md | 2 +- ...de-code-with-your-pro-max-or-ultra-plan.md | 167 +++++++++++++++++ ...the-claude-lti-in-canvas-by-instructure.md | 2 +- ...being-asked-to-verify-my-payment-method.md | 2 +- .../11869629-use-claude-with-android-apps.md | 2 +- ...or-team-and-seat-based-enterprise-plans.md | 10 +- ...eam-plan-from-monthly-to-annual-billing.md | 4 +- .../12157520-claude-code-usage-analytics.md | 2 +- .../support/12260368-use-incognito-chats.md | 2 +- ...d-using-the-desktop-extension-allowlist.md | 8 +- .../12618689-use-claude-code-in-the-cloud.md | 6 +- ...analytics-for-team-and-enterprise-plans.md | 24 +-- .../12997503-team-plan-billing-faqs.md | 2 +- .../13132885-set-up-single-sign-on-sso.md | 8 +- ...3133195-set-up-jit-or-scim-provisioning.md | 6 +- ...1-configuring-session-security-settings.md | 6 +- .../13189465-log-in-to-your-claude-account.md | 2 +- .../13325567-account-management-faqs.md | 2 +- ...13371040-log-in-to-your-console-account.md | 2 +- ...13641943-visual-and-interactive-content.md | 6 +- .../support/13837440-use-plugins-in-claude.md | 4 +- ...sync-works-for-enterprise-organizations.md | 4 +- .../14604842-cyber-verification-program.md | 2 +- ...t-a-default-model-for-your-organization.md | 2 +- ...nage-model-access-for-your-organization.md | 8 +- ...1-get-started-with-1password-for-claude.md | 2 +- ...ing-your-pro-max-or-ultra-plan-invoices.md | 2 +- ...16893491-get-started-with-smart-reports.md | 14 +- ...claude-in-google-docs-sheets-and-slides.md | 4 +- ...ooled-group-budgets-on-enterprise-plans.md | 2 +- .../17203415-set-up-claude-for-intune.md | 22 +-- ...rience-for-your-enterprise-organization.md | 4 +- .../8114491-get-started-with-claude.md | 2 +- ...8230524-delete-or-rename-a-conversation.md | 16 +- .../support/8325618-paid-plan-billing-faqs.md | 2 +- ...27-customizing-your-appearance-settings.md | 6 +- ...nt-to-a-team-or-enterprise-organization.md | 2 +- 40 files changed, 356 insertions(+), 180 deletions(-) create mode 100644 content/support/11145838-use-claude-code-with-your-pro-max-or-ultra-plan.md diff --git a/content/.metadata.json b/content/.metadata.json index f8128a2c1..0392d18df 100644 --- a/content/.metadata.json +++ b/content/.metadata.json @@ -1,7 +1,7 @@ { "metadata": { "version": "2.0", - 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"sha256": "56876477a1d3c4c7d1974d29eaf6ac7364e013aca2d79489cf568505350e7027", - "size": 6507 + "sha256": "f34f59b0fa562890737ca60373c43d287a69aa50282d56352b9691cea3f121dd", + "size": 6513 }, { "url": "https://support.claude.com/en/articles/13663666-use-visual-and-interactive-content-on-team-and-enterprise-plans", @@ -11685,8 +11699,8 @@ "url": "https://support.claude.com/en/articles/13837440-use-plugins-in-claude", "status": "success", "path": "support/13837440-use-plugins-in-claude.md", - "sha256": "4f5b360d67572ef4dad44773562cbdb370c60add7eaf65493b25ce2d10377a20", - "size": 15265 + "sha256": "69bb90645bff278fe57123ee68bcad9bcf74407806330ab262e40161c33cef4b", + "size": 15263 }, { "url": "https://support.claude.com/en/articles/13854387-schedule-recurring-tasks-in-claude-cowork", @@ -11874,8 +11888,8 @@ "url": "https://support.claude.com/en/articles/14499648-how-scim-sync-works-for-enterprise-organizations", "status": "success", "path": "support/14499648-how-scim-sync-works-for-enterprise-organizations.md", - "sha256": "349ad5bba5e1f1c4e2f5d9941b160bea569e6a1308914bedd6b353a0484fbf7a", - "size": 7672 + "sha256": "7afd290f9a1b1a28115ba7b75d95b51b3e70895dfefaaa8c0a9babdfa699f2f2", + "size": 7674 }, { "url": "https://support.claude.com/en/articles/14503520-available-beta-and-research-preview-features", @@ -11986,8 +12000,8 @@ "url": "https://support.claude.com/en/articles/14604842-cyber-verification-program", "status": "success", "path": "support/14604842-cyber-verification-program.md", - "sha256": "f658a3b6948d3ceb8f2edc6853c02f8caf15fa0be1fb90849db52261fddc7303", - "size": 36019 + "sha256": "e70fb565ab86661314af5cf33235a9b5b6b08b51431019823da6601d88af5848", + "size": 36009 }, { "url": "https://support.claude.com/en/articles/14625619-claim-and-migrate-accounts-on-your-domain", @@ -12098,8 +12112,8 @@ "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "status": "success", "path": "support/15330088-set-a-default-model-for-your-organization.md", - "sha256": "8e7be9526c142e0b88fc2a2f29c19dd14c80161f6bc31fb9198d062f1b69c937", - "size": 11309 + "sha256": "5946cfd98a9ca32cd46413915c65c93c0bb602516c685b256ca7a884c3623232", + "size": 11311 }, { "url": "https://support.claude.com/en/articles/15330651-claude-enterprise-admin-api-reference-guide", @@ -12210,8 +12224,8 @@ "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "status": "success", "path": "support/15694740-manage-model-access-for-your-organization.md", - "sha256": "233491a451e36b8d90dcfc4cc87ef8a2d1bf2722be2ab6ce7b1f0dba68a6c33d", - "size": 10332 + "sha256": "1219f61023113e7be1b8f82c8c2dce7d0efd37dd6634320a34213d77302dce93", + "size": 10330 }, { "url": "https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration", @@ -12245,8 +12259,8 @@ "url": "https://support.claude.com/en/articles/15936181-get-started-with-1password-for-claude", "status": "success", "path": "support/15936181-get-started-with-1password-for-claude.md", - "sha256": "8ed4406fe12b39d8d068e893a4d76abb27a446969871892dbc310a855297fae3", - "size": 5069 + "sha256": "1e21e60d5ffb646574aa66c7ae682be8803c9c82a5789b989a6dc99e3726e6fe", + "size": 5065 }, { "url": "https://support.claude.com/en/articles/16049681-why-claude-switched-models-in-your-conversation-with-opus-5-or-opus-5-5", @@ -12294,7 +12308,7 @@ "url": "https://support.claude.com/en/articles/16607638-understanding-your-pro-max-or-ultra-plan-invoices", "status": "success", "path": "support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md", - "sha256": "7b88f437a302f4815abe7c56cfbf02c4dec624f069a0a32ff0563a5a3f0c1044", + "sha256": "41dc71ce56996a2dc30044b3722dd5bb95bf3d1414e618158f00058ed6724e06", "size": 5881 }, { @@ -12378,8 +12392,8 @@ "url": "https://support.claude.com/en/articles/16893491-get-started-with-smart-reports", "status": "success", "path": "support/16893491-get-started-with-smart-reports.md", - "sha256": "48315e880451976218c9e7613a888321ecf154cac866ec6ecf6ba71b352d863e", - "size": 17212 + "sha256": "2cfdeea7e699e4363dca22b4b22d5f30b3601f43979b64e0ddb25d89360f2872", + "size": 17204 }, { "url": "https://support.claude.com/en/articles/16923645-get-started-with-claude-docs", @@ -12399,8 +12413,8 @@ "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "status": "success", "path": "support/16951679-use-claude-in-google-docs-sheets-and-slides.md", - "sha256": "734a46a176c59eeb692258949d78243367b15b7b08a484b7a64172a6e120e39a", - "size": 21999 + "sha256": "8d516eb21b0c702fa738ea2ca1fe44763cd990732d1128b12e26334d8df43e78", + "size": 22005 }, { "url": "https://support.claude.com/en/articles/16952184-set-up-salesforce-in-claude-for-your-organization", @@ -12427,8 +12441,8 @@ "url": "https://support.claude.com/en/articles/17005973-manage-pooled-group-budgets-on-enterprise-plans", "status": "success", "path": "support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md", - "sha256": "355d6faa8267f2634edf44ecc59d02210cab95cb6fef1e66a7b828e17b5d8ce7", - "size": 7829 + "sha256": "9857187b0c22abf27df0074f39281ea37946e3b09ebfa9cb9927d0f7694cc34d", + "size": 7835 }, { "url": "https://support.claude.com/en/articles/17007452-what-is-a-limit-reset", @@ -12476,8 +12490,8 @@ "url": "https://support.claude.com/en/articles/17203415-set-up-claude-for-intune", "status": "success", "path": "support/17203415-set-up-claude-for-intune.md", - "sha256": "f08fa6aefa726ae759d738f7a8bbdad434f09d0eca0a45f42881b3175a77011b", - "size": 11375 + "sha256": "62a810822c99ee253d12de9bba55a739fc909f01630c6b9ba39fe361f675d71c", + "size": 11371 }, { "url": "https://support.claude.com/en/articles/17318731-use-claude-code-local-mode-and-claude-cowork-local-mode-on-a-hipaa-ready-enterprise-plan", @@ -12504,8 +12518,8 @@ "url": "https://support.claude.com/en/articles/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization", "status": "success", "path": "support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md", - "sha256": "6ec54618c9a54ed72a75858084aac52ea9ac2893c3216a1e7fe228c588975fdc", - "size": 24638 + "sha256": "729b71b424b05302115a2e7e43322d7b4a6a844b9c8382c299e6dff90bb8a449", + "size": 24636 }, { "url": "https://support.claude.com/en/articles/17454700-get-started-with-claude-dashboards", @@ -29980,21 +29994,12 @@ "size": 170 } ], - "failures": [ - { - "url": "https://modelcontextprotocol.io/specification/2025-06-18/architecture", - "error": "HTTP 500" - } - ], + "failures": [], "dead": [ { "url": "https://code.claude.com/docs/en/claude-tag", "reason": "moved -> https://claude.com/docs/claude-tag/overview" }, - { - "url": "https://support.claude.com/en/articles/11145838-use-claude-code-with-your-pro-or-max-plan", - "reason": "moved -> https://support.claude.com/en/articles/11145838-use-claude-code-with-your-pro-max-or-ultra-plan" - }, { "url": "https://platform.claude.com/docs/en/agent-sdk/stop-reasons", "reason": "moved -> https://code.claude.com/docs/en/agent-sdk" @@ -31111,6 +31116,10 @@ "url": "https://support.claude.com/en/articles/14503643-set-up-scim-in-claude-for-government", "reason": "moved -> https://claude.com/docs/government/overview" }, + { + "url": "https://support.claude.com/en/articles/11145838-use-claude-code-with-your-pro-or-max-plan", + "reason": "moved -> https://support.claude.com/en/articles/11145838-use-claude-code-with-your-pro-max-or-ultra-plan" + }, { "url": "https://support.claude.com/en/articles/16607638-understanding-your-pro-or-max-plan-invoices", "reason": "moved -> https://support.claude.com/en/articles/16607638-understanding-your-pro-max-or-ultra-plan-invoices" @@ -31197,10 +31206,10 @@ } ], "summary": { - "total": 4585, - "downloaded": 4282, + "total": 4586, + "downloaded": 4284, "skipped": 0, - "failed": 1, + "failed": 0, "dead": 302, "success_rate": 100.0 } diff --git a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md index 10c7a2349..bbae5d29d 100644 --- a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md +++ b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md @@ -46,7 +46,7 @@ Logging out of all active sessions also logs you out of Claude Code. To log out If you used your Claude account to authenticate into Claude Code, you can see and log out of those sign-ins in **Settings > Account**, where they're listed with your other sessions. If they aren't listed there, manage your authorization tokens in **Settings > Claude Code**. To remove a token and log out of Claude Code, click the trash can icon. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793464200&signature=63acd948236b8074b2cff3743b6cd2d12148230730adfdd093c99c6e813f074e&req=dSYnHst4nohdWvMW1HO4zVuHix%2F50GO5AQofdwM8qVc8wZFRECK%2BbvXBp5PN%0AwZqC3%2F99a2Ii5GObBRQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793476800&signature=593edcc6dc7ba18eac788029a210a8b8823097c1f9b812a39d0dfd4c85e4bc65&req=dSYnHst4nohdWvMW1HO4zVuHix%2F50WGzAQofdwM8qVfBmIHDlnjiCqBHJWf%2B%0AaK03HpnV6w8APCpbA40%3D%0A) ## Unable to access your account? diff --git a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md index 8df19ec32..5f94a2a32 100644 --- a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md +++ b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md @@ -6,6 +6,6 @@ As a Primary Owner or Owner of a Team or Enterprise plan, you can manage the abi 2. Use the toggle to change the **Rate chats** setting for your organization: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793464200&signature=a05a4481b01c120eaf3a8968e56fa4cefac738549fc679335245c4a26097a3b9&req=diAiHst3n4dfWvMW1HO4zYGm8yQYFqzO085gFtEpvcROWrs4tPALdaU0FyUx%0AnSLz65Y8IFRCGZY2%2Ftg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793476800&signature=8f4b5f64e30919052e1c91bd4967a02c6a000c581cc3c2d3868da6c786f3d32b&req=diAiHst3n4dfWvMW1HO4zYGm8yQYF67E085gFtEpvcSHUo258QCTRgxEp6Se%0AL6N3DSnAqjRU66PpzLo%3D%0A) More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: **[How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)** \ No newline at end of file diff --git a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md index 8f1595487..d6286305c 100644 --- a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md +++ b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md @@ -48,7 +48,7 @@ for specific instructions. Custom desktop extensions uploads allow Team and Enterprise plans to leverage organization-specific workflows that aren’t available in the public directory. After creating a custom desktop extension, Owners and Primary Owners can navigate to **Settings > Desktop app**, select "Manage" next to **Extensions** (or **Settings > Extensions** in the older Settings layout), and click "Advanced settings" to access the **Extension Developer** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793464200&signature=c409a7a85966d2911e6034ed0d0563f8e59e422b582de13e048793396de8bbe3&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN7MTkwHn9K2IaIG2L0DM5m02zsCiPSYXXQ%0ANB505IYafo%2Bs0uaCf5g%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793476800&signature=673f8fb38422e5168133bbc8fda3f2abf2e115d38a0661a22738a5e7d98bacde&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN7MDs6Hn9K2IaIG2KaashWVEsjOsZhrn78%0ALM4nKOCAt%2B%2BS3ETA2Ko%3D%0A) Click “Install Extension…” and select the .mcpb file. Follow the prompts to install and configure your custom desktop extension. For more in-depth information, please refer to our [desktop extension developer documentation](https://github.com/anthropics/mcpb). diff --git a/content/support/11145838-use-claude-code-with-your-pro-max-or-ultra-plan.md b/content/support/11145838-use-claude-code-with-your-pro-max-or-ultra-plan.md new file mode 100644 index 000000000..2de524b72 --- /dev/null +++ b/content/support/11145838-use-claude-code-with-your-pro-max-or-ultra-plan.md @@ -0,0 +1,167 @@ +# Use Claude Code with your Pro, Max, or Ultra plan + +This article applies to individual consumers using Pro, Max, or Ultra plan subscriptions to access Claude Code. If you’re a member of a Team or Enterprise plan organization, see **[Use Claude Code with your Team or Enterprise plan](https://support.claude.com/en/articles/11845131)**. + +## What is Claude Code? + +Claude Code is a coding tool that gives you access to Claude models directly in your terminal or supported IDE, allowing you to delegate complex coding tasks while maintaining transparency and control. With Pro, Max, and Ultra plans, you now have access to both Claude on the web, desktop, and mobile apps and Claude Code in your terminal with one unified subscription. + +### Why use Claude and Claude Code? + +Use two powerful AI products in one simple subscription. + +- Use Claude for writing, research, analysis, and more—at work and at home. + +- Use Claude Code for your terminal-based coding workflows. + +--- + +## How to connect Claude Code to your Pro, Max, or Ultra plan + +1. **Ensure you have an active Pro, Max, or Ultra plan subscription** + + - If you're not already subscribed, upgrade at **[claude.ai/upgrade](https://claude.ai/upgrade)** + +2. **Install Claude Code** + + - Visit the **[Claude Code page in our Claude Docs](https://code.claude.com/docs/en/quickstart#step-1-install-claude-code)** to download and install Claude Code. + + - Follow the installation instructions for your operating system. + +3. **Authenticate with your Claude credentials** + + - When prompted during setup or first use, log in with the same credentials you use for Claude. + + - This will connect your Pro, Max, or Ultra plan subscription to Claude Code. + + - If you're already logged in to Claude Code via Claude Console PAYG, run /login from within Claude Code to switch to your subscription plan. + +### Having trouble using your Pro, Max, or Ultra plan to access Claude Code? + +If you're not seeing the option to authenticate with your preferred account, follow these steps to update Claude Code: + +1. Log out of your active session completely using the /logout command. + +2. Run claude update. + +3. Restart your terminal completely for the change to take effect. + +4. Run claude and select the correct account to use Claude Code. + +**Important:** If you have an ANTHROPIC_API_KEY environment variable set on your system, Claude Code will use this API key for authentication instead of your Claude subscription (Pro, Max, Ultra, Team, or Enterprise plans), resulting in API usage charges rather than using your subscription's included usage. See this article for more information: **[Managing API key environment variables in Claude Code](https://support.claude.com/en/articles/12304248-managing-api-key-environment-variables-in-claude-code).** + +## Use Claude Code in your IDE + +Your Pro, Max, or Ultra plan also covers Claude Code in supported IDEs, including VS Code, Cursor and other VS Code forks, and JetBrains IDEs like IntelliJ and PyCharm. Log in with the same Claude credentials you use in the terminal. IDE usage counts toward the same usage limits shared across Claude and Claude Code. + +To install and set up the extension for your IDE, see **[Platforms and integrations](https://code.claude.com/docs/en/platforms)** in our Claude Code Docs. + +--- + +## What happens when you hit usage limits + +Pro and Max plans have a five-hour session limit and a weekly limit. Ultra plans have a weekly limit, and verified Ultra accounts don't have a five-hour session limit. Learn more. + +Max and Ultra plans also have a separate weekly limit for Fable. These limits are shared across Claude and Claude Code, meaning all activity in both tools counts against the same limits. To help you monitor your usage, you’ll see warning messages as you approach any limit. + +If you reach your five-hour session limit while Claude Code is partway through a response, it may keep working briefly so it can finish the step in progress instead of stopping mid-step. While this happens, you’ll see “Usage limit reached · wrapping up” in Claude Code. This wrap-up allowance is small and capped, and the usage counts toward your weekly limit. It applies only to a response that’s already in progress, not to a new message you send after reaching your limit. + +On the Pro plan, it applies up to once per weekly usage period. On the Max plan, it can apply each time you reach a five-hour session limit, within your weekly limit. Verified Ultra accounts don't have a five-hour limit, so the wrap-up allowance doesn't apply. If your Ultra account has a temporary limit, the wrap-up allowance works the same way as on the Max plan until the limit is removed. + +It’s rolling out gradually, so it may not be available on your account yet. Learn more about the **[Claude Code wrap-up allowance](https://support.claude.com/en/articles/17040437)**. + +When you reach your usage limits, you can select from a few options based on your needs: + +### Pro plan users + +- Consider upgrading to the Max plan if you consistently hit limits and need more capacity for larger repositories. + +- **[Enable usage credits](https://support.claude.com/en/articles/12429409-)** to keep using Claude with your Pro plan after you reach your five-hour session limit or your weekly limit. + +- Switch to a Claude Console account and **[purchase API usage credits](https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage)** for intensive coding sprints. + +- Wait until your usage limits reset. + +### Max plan users + +- Consider upgrading to the Ultra plan if you consistently hit limits. + +- **[Enable usage credits](https://support.claude.com/en/articles/12429409-)** to keep using Claude with your Max plan after you reach your five-hour session limit, your general weekly limit, or your separate weekly limit for Fable. + +- Switch to a Claude Console account and **[purchase API usage credits](https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage)** for intensive coding sprints. + +- Monthly API credits included with the Max plan can’t be used in Claude Code or the Claude apps, including for usage credits. Learn more about **[monthly API credits for Max, Ultra, and Team plans](https://support.claude.com/en/articles/17154008)**. + +- Wait until your usage limits reset. + +### Ultra plan users + +- Enable usage credits to keep using Claude with your Ultra plan after you reach your general weekly limit, or your separate weekly limit for Fable. + +- Switch to a Claude Console account and **[purchase API usage credits](https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage)** for intensive coding sprints. + +- Monthly API credits included with the Ultra plan can’t be used in Claude Code or the Claude apps, including for usage credits. Learn more about **[monthly API credits for Max, Ultra, and Team plans](https://support.claude.com/en/articles/17154008)**. + +- Wait until your usage limits reset. + +For more details on efficient usage, refer to our **[Usage limit best practices](https://support.claude.com/en/articles/9797557-usage-limit-best-practices)**. + +--- + +## Claude Code billing + +### Understanding two distinct systems + +It's important to recognize these are separate systems: + +- **Claude Code:** Presents options for continuing usage through API credits. + +- **Claude Console / Claude API:** Contains optional auto-reload settings for API credit management where your terminal is located. + +### Choosing to use API credits + +If you want to use API credits through Claude Code: + +- Usage will be billed at **[standard API rates](https://claude.com/pricing#api)** (distinct from Pro/Max/Ultra plan pricing). + +- If auto-reload is enabled in your Console account, additional credits will be automatically added when your balance runs low. + +### Staying within your plan + +To maintain usage strictly within your Pro, Max, or Ultra plan allocation: + +- Decline the API credit option when presented. + +- Allow your usage period to reset before continuing to use Claude Code. + +- Monitor your remaining allocation using the /status command. + +### Opting out of API credits for Claude Code + +If you prefer to prevent the API credit option from appearing entirely: + +- Run claude logout in your terminal. + +- Run claude login and authenticate using only your Pro, Max, or Ultra plan credentials. + +- Avoid adding any Claude Console credentials during the login process. + +This ensures Claude Code will only use your plan allocation and you won't be prompted to use API credits when you reach your limits. + +### Managing auto-reload settings + +Auto-reload functionality is managed within your Claude Console account, not through Claude Code: + +- Review your **[Console Billing settings](https://platform.claude.com/settings/billing)** to check auto-reload status. + +- Adjust these settings in the Console if you prefer to avoid automatic credit purchases. + +- Remember, auto-reload only applies when you've chosen to use API credits. + +## Summary + +- Claude Code maintains strict user control over billing decisions. + +- Auto-reload is an independent Claude Console feature. + +- To maintain your Pro, Max, or Ultra plan budget, simply decline API credit options when offered. \ No newline at end of file diff --git a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md index 6c64e7a92..0d97be823 100644 --- a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md +++ b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md @@ -44,7 +44,7 @@ This article provides information on how to enable the Claude LTI integration in 5. Click "Install" and refresh the course page. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793464200&signature=12b18508fb6c3d422c1a49de5ae52c745aad38a9391c4fa8a198817d6738c1cc&req=dSYmF818n4VcWfMW1HO4zTEDa%2BganfeDEv2ojHLMylYX%2Famgl6J8rKBC6USW%0A8VceiJy4%2Fk9DAfMNmuU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793476800&signature=c80e8798147a9fd455cf8481f4e5d8e63484444142a7a0d615a07f9e76096a7a&req=dSYmF818n4VcWfMW1HO4zTEDa%2BganPWJEv2ojHLMylYszf2ml3fe1TE5LQQN%0ATJhbmBUIa6D8hMxGCog%3D%0A) ## Turn on the Claude LTI Integration in Claude for Education organization settings diff --git a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md index 6fb49b175..7c33b437b 100644 --- a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md +++ b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md @@ -2,7 +2,7 @@ If you see the following pop-up when you log in to your Claude account, you’ll need to click the “Verify now” button to verify your payment method: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793464200&signature=dc9a8229820d9266b110048837c03e5ad062c6f069d802575626f756f1e76844&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfq7oTwn6MrEicvimC0gvdD4hOsfIry8IcK%0AYWjw4NUTrhW6aHWh2X4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793476800&signature=5bb9cbabe48a460b3c44346bb8e24450f1b60f40fbc9616daf8a1d1c92ce4678&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfq74b6n6MrEicvimDJVaGAaluoumfeSsHV%0A8vjCnFznTvd1CQoVyWc%3D%0A) ## What happens if I click “Remind me later?” diff --git a/content/support/11869629-use-claude-with-android-apps.md b/content/support/11869629-use-claude-with-android-apps.md index 4a50f7834..609db8d47 100644 --- a/content/support/11869629-use-claude-with-android-apps.md +++ b/content/support/11869629-use-claude-with-android-apps.md @@ -222,7 +222,7 @@ Permission requirements vary by feature: For features requiring permissions (like location or calendar access), Claude will request permission contextually with clear explanations of why the access is needed. You’ll be prompted to approve the action with three options: Allow once, Always allow, or Don't allow. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793464200&signature=00e75a001216d6eec4856fb1109113bb633a47745251849785c3ca44bdd9f5e0&req=dScnEcp7nIdeXfMW1HO4zQe5G1yL3SH2S5x65TIld%2FDmxMuN665UIo6LQTRb%0AoixKvAl5VucyYAQuBno%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793476800&signature=2d332ac909095d489e2a186d046fde49a2023a2d76b11afcb3b1386734b8436e&req=dScnEcp7nIdeXfMW1HO4zQe5G1yL3CP8S5x65TIld%2FBdNmdB6Ntxjpw%2BZkss%0AzwcPPjx0%2F0sCldXeWsA%3D%0A) These permissions can be managed at any time in your device settings by going to Settings > Apps > Claude > Permissions. Click into each permission listed under **Allowed** and **Not allowed** to make changes. You can toggle between “Allow only while using the app” or “Ask every time” to change Claude’s access, or remove permissions by choosing “Don’t allow.” Claude will only request permissions if needed for specific features, and you can always choose to decline while still using other capabilities. diff --git a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md index 89a5e8397..8b51b49fd 100644 --- a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md +++ b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md @@ -70,7 +70,7 @@ After navigating to **[Organization settings > Usage](https://claude.ai/admin-se The **Usage and spend limits** section will show the current limit (if any) or **Unlimited**. Clicking on "Adjust limit" opens a modal where you can either input an amount and click "Set spend limit," or click "Set to unlimited" to remove the organization-wide monthly spend limit. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793464200&signature=fb8f85b4f77a4a4a8f618c37ccac6a7cddfbb20b6d579438e715305fb646c6bd&req=diEjH8p6modfXfMW1HO4zQHwgqLTkCqk6DwhVVpk1mCT8XK2sudnM5Vo7Flx%0AdsBdT1IKnZH%2BKcGrSsI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793476800&signature=60513ebdf5b7ad760dfcd84e03845cb0801b24251b67a6fbd6468c398dc08c10&req=diEjH8p6modfXfMW1HO4zQHwgqLTkSiu6DwhVVpk1mAgVdKh9QNUctA11Jbw%0AklqECPxdo4CfMyNel%2FQ%3D%0A) Changes to your organization’s overall spend limit go into effect immediately. @@ -78,11 +78,11 @@ Changes to your organization’s overall spend limit go into effect immediately. Owners and Primary Owners on **seat-based Enterprise plans only** can set spend limits that apply to all users within a specific seat tier. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793464200&signature=2f9fd711226ff9d8194291fd870cc628e90ee88972e7f588bbd541905a41e472&req=diEjH8p7nIdfWfMW1HO4zYnqMYaQJXSL0wfO62ivdG90%2F5QZr3vUxBR5J0JG%0APQcwxNxROEf2RKX51DY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793476800&signature=bc510ed616c6fea099255fecef75fd0078771216e68b753253cf9e8ccd581fa7&req=diEjH8p7nIdfWfMW1HO4zYnqMYaQJHaB0wfO62ivdG89HmNMoJc0FEQzx20w%0AV1qMpeXMlksgR%2FNz1eA%3D%0A) Select the "By group" tab to see **Standard seats** and **Premium seats** groups. Click the "..." icon next to the current limit, then "Edit limit." This opens a modal where you can either select "Set dollar amount" and input an amount, or click "Unlimited" to remove the limit for that seat type. Click "Set limit" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793464200&signature=d314f6a42001090aaf273e6720eeb30c4ac737d1df35b083237600c2d9a6c094&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYPdklEq7nEDCGq9G4NJF%2BaAjH6ImRlfDGG%0Axt9APKL0%2B2ZYEhzXTFI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793476800&signature=96eec841acb1b6368d8f514f94089756065b9c94826a1154b22bc6f03cb0d5e3&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYPd0tOq7nEDCGq9G76WQVOkhub9v%2FrtlW2%0AqVOKsNuszV8l%2Bi5efhc%3D%0A) --- @@ -90,11 +90,11 @@ Select the "By group" tab to see **Standard seats** and **Premium seats** groups Owners and Primary Owners can also set individual monthly spend limits for each member by finding **Spend limits by user** and clicking the "..." button next to the user, then "Edit limit." -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793464200&signature=525805dcfd9c23c90a154718a1c22e615aeec58c3467ca08c4c57260638e5e09&req=diEjH8p5nYlaWvMW1HO4zaPdGARTUytEe9HwvwG7ubhjD%2BPtSyxDJ8zDzrhH%0AKKSWCh9AA9YZQmuc3fY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793476800&signature=45248f2f8c9ff92b2bb03c40501fda0d61c94134d78c04ea32dd7a92c9f5bc3a&req=diEjH8p5nYlaWvMW1HO4zaPdGARTUilOe9HwvwG7ubgochl0P6gwziW%2BtcUJ%0Alg4wmBK46aJgz2siz5g%3D%0A) Enter the amount and click "Set limit." Alternatively, selecting "Set to unlimited" will remove that member's monthly spend limit (they will still be subject to any organization or seat-level spend limits). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793464200&signature=0cf3ea6efb68a6f727f912326a42705e67f1ea4150d92a55531f963164813193&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSONe%2BIw6z2wGSwkbvi9ml4KrOLAJO1xwLr%0A%2Bo%2BoS5Zk9CnUajAJ%2BZM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793476800&signature=58cb85e5f10d1c054f587af524696e40a98feed03fc7f33a385ec7c5d5845dc4&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSONO2Cw6z2wGSwkbsnkq7ISHaxlX8BIZZx%0AfchOZgQLTNmj%2FwyI88A%3D%0A) This allows owners fine control over usage credits, so you can set limits for different members based on their roles or individual needs. Once a user reaches their defined spend limit, this will automatically pause their usage credits until the end of the month. They will need to wait for their usage limits to reset before using Claude again. diff --git a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md index 792e80e08..540a35cf8 100644 --- a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md +++ b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md @@ -8,11 +8,11 @@ Owners and Primary Owners of Team plans with monthly subscriptions can switch fr 3. Or from /upgrade, click the “Switch to Annual plan” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793556000&signature=b3fcdb8a3075900072e51da058f0f2a6f6641eb7d7f630de81ad8c9e3fb4d59a&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsujpXm2rRiVwqPzYtSVGE2osZRNt5WzY1%0AAg%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793610000&signature=fc76acf8d42fb824316288f82ff7299e38bfaa937c47473cf6f895a0fc4e7a01&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsujlTnWrRiVwqPzYoRCmC0zp%2BcTH%2F0idH%0A7w%3D%3D%0A) 4. The confirmation screen will display the total cost for your upgrade from monthly to annual billing: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793556000&signature=7e021d86b400a95e5b1876e870ca571de02e7f92f666fa5417a58c382744a67e&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xwjkje5vzcg6znVp5uUoVP0cxfQsBEkL%0Avg%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793610000&signature=40f10ed894611bfd7fb4fb04f56236083c7dbb843490b40ccb1da57310ac8576&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xwvgi%2B5vzcg6znVnPxygtuPdcn9fkc9g%0AMg%3D%3D%0A) 5. Click “Confirm subscription.” diff --git a/content/support/12157520-claude-code-usage-analytics.md b/content/support/12157520-claude-code-usage-analytics.md index 3eba293ae..0fdf87a9f 100644 --- a/content/support/12157520-claude-code-usage-analytics.md +++ b/content/support/12157520-claude-code-usage-analytics.md @@ -46,7 +46,7 @@ The **Usage** tab displays the following metrics for your organization. Data on - **Top commands**: The Claude Code commands used most often across your organization. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793464200&signature=bd777abb7562893bf77b5b0259f822dfc2b9324e676c164f6171dce0fae23d1e&req=dScmEcx5lINYXvMW1HO4zfiEPqVUiX3MCX9h5MbdDjNj%2FaHMdWha%2Bgx4opfp%0AVre5cthHU%2FX4Ut0oAJw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793476800&signature=7f164f5da1bf5c22cf038024c1c97c89963abeda30ab685bf70f60c8269d8b1d&req=dScmEcx5lINYXvMW1HO4zfiEPqVUiH%2FGCX9h5MbdDjNlFTXwln8aEgxg9ZWq%0Ag5%2BAtSWphi8gmKAGILw%3D%0A) ### User-level metrics diff --git a/content/support/12260368-use-incognito-chats.md b/content/support/12260368-use-incognito-chats.md index 907f63ff4..0ee7e61b5 100644 --- a/content/support/12260368-use-incognito-chats.md +++ b/content/support/12260368-use-incognito-chats.md @@ -34,7 +34,7 @@ These differ from regular chats in several ways: When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793464200&signature=c46730d7040e11be53770d948d0fa1e9d1547e8141d7f348ef49995cb4e9c9b5&req=dScmH854lYZbXfMW1HO4zeUcugG5aOGJDCAt3Cx%2FSO0zT7Ao1CsbGexeapvL%0AcU1DihYG3o5odU%2FBjRc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793476800&signature=cf8b638060333f0690b0fb6d7d2bf4db6f85abce388d5d9a7e1903016564764c&req=dScmH854lYZbXfMW1HO4zeUcugG5aeODDCAt3Cx%2FSO3nNwws%2Bba%2BiGor3ojI%0A23gA4krDdTAQNVLbx%2F0%3D%0A) 1. Click the ghost icon to enable incognito mode. diff --git a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md index dd49f74c2..a1e83109b 100644 --- a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md +++ b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md @@ -20,11 +20,11 @@ The desktop extension allowlist is disabled by default, so an organization Owner 4. Switch to the "Desktop" tab: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793464200&signature=ba9fa2006966354132fc5810f568c1e76164c035460607909905536f2e9fc8a4&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkO%2BXTZ0ugSQm1MFW964tun%2F%2BmSJJsUTCGC%0AZ9em%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793476800&signature=46d1c06cc4373b26e2c27a245f28ef51f4c0f51841aca1b8f4ecf542249d862c&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkO%2BHbT0ugSQm1MFW%2FCSqBVgJK3QBHUDvXu%0A8AKx%0A) 5. Toggle **Allowlist** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793464200&signature=fe4f835765247cf029074a3b3e3dc8205c36b9974c5f7144e0c3a14804225ad6&req=dScvF857mIRYUfMW1HO4zaj0BXIvT6MGTAorLxpdoc%2BUCqeumBi%2BFcEIMRiU%0AKukK%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793476800&signature=7c08967a1e1dc8f7130c006b98fd3caf587803bdb89d02298c2947df94f9c972&req=dScvF857mIRYUfMW1HO4zaj0BXIvTqEMTAorLxpdoc%2FCZlwZ2OClmPuYRk5M%0AW8qP%0A) ## What happens after enabling the allowlist? @@ -42,7 +42,7 @@ Consider completing the allowlist setup during off-hours to minimize disruption **Important:** The allowlist requires Claude Desktop version 0.13.91 or higher, so users should update the desktop app by clicking “Claude”, then either “Check for updates” or “Restart to update to Claude 0.13.91”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793464200&signature=bdec2dc1b870fbdd9ee526df57dd2483fb2c08e5d443d410fc2bd01a4c06f240&req=dScvF857m4hZWfMW1HO4zYUJqICuDDbpCEDZ5AdBjIZY7a7F%2BTb17TyMSccY%0A0c3Wap2pYJMIlmR%2Bq5k%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793476800&signature=5ae9778fa8d894fef5989ed4d9d88503a3d41f80ccc1e81c44299c7b97601d62&req=dScvF857m4hZWfMW1HO4zYUJqICuDTTjCEDZ5AdBjIZhgP%2BJH0M7o%2BDZbJe8%0AogJsZXKyiikpwt3GXvk%3D%0A) ## Managing allowed extensions @@ -60,7 +60,7 @@ After enabling the allowlist, you can choose which extensions to allow: If you want to remove an extension from the allowlist, click the “...” button and “Remove from allowlist.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793464200&signature=f3673e16d5bf7e2915cacfb712728c8be8cbf796f004b658ad339cd05ecf4849&req=dScvF857nINaWfMW1HO4zTrxBKst%2BVOXqXridZhfx1I59Jci1XRDzUTwDg0k%0AmzwnX8Frf5W9czmU6CE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793476800&signature=e40fbd402b15c9aafe21a715a77d3d1778bc7e967921938ddb198e2f78b18495&req=dScvF857nINaWfMW1HO4zTrxBKst%2BFGdqXridZhfx1IrRtKf1Bv2Aj3Kv8sU%0AmF%2FVFuVA3a2pe3uJ9%2FE%3D%0A) ## Uploading custom extensions diff --git a/content/support/12618689-use-claude-code-in-the-cloud.md b/content/support/12618689-use-claude-code-in-the-cloud.md index 64b2f8240..8961c36fb 100644 --- a/content/support/12618689-use-claude-code-in-the-cloud.md +++ b/content/support/12618689-use-claude-code-in-the-cloud.md @@ -10,7 +10,7 @@ This feature works with repositories you may not have on your local machine. You Cloud sessions enable asynchronous development workflows. In a local session in your terminal or editor, you typically work synchronously: you make a request, wait for Claude to respond, review the changes, then make another request. Synchronous work like this gives you fine-grained control but requires your attention throughout the process. A cloud session handles this differently: you can assign a larger task, let Claude work independently, and return later to review the completed work. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1793464200&signature=f03c153917c308ebbe869be69dcb240bcac8bc0f692843279bc4683ddc32d94c&req=dScvEM16m4BaXvMW1HO4zR8%2BAVCERJl07XrRA1YwWGsn0s04rNMqPAFcj6Ca%0A9ueb%2BHypU4i1jTx5XDA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1793476800&signature=4ae50a5397e3cd43dd286d1cb19622b4f95468f347c162752a1930d2559a04ae&req=dScvEM16m4BaXvMW1HO4zR8%2BAVCERZt%2B7XrRA1YwWGsXrZTzOacyR62NioQJ%0ASobYLjSqpLRzDN%2BV7os%3D%0A) You can also run multiple tasks in parallel. Since each task runs in its own isolated environment, you can have Claude working on several different issues or repositories simultaneously. Each task proceeds independently and creates its own pull request when complete. More than one task can work on the same repository at the same time. @@ -20,13 +20,13 @@ You can also run multiple tasks in parallel. Since each task runs in its own iso When you start a cloud session, Claude Code creates an isolated virtual machine for your work. Your GitHub repository is cloned into this environment, which comes pre-configured with common development tools and language ecosystems. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1793464200&signature=22d2f64b6bfd51973129dd10f11e844ca2a9abde7f5626474427332e298c97ae&req=dScvEM16m4BaUfMW1HO4zcR0rJUwie3C7DtpMiX%2FBYlF8k5edATekAtRA%2Fa2%0AU%2FKpCZKWBmFk2wqc4RQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1793476800&signature=f894b371b04754199338d33d24485d3052177e34ca68860d031df9ec3469c1f3&req=dScvEM16m4BaUfMW1HO4zcR0rJUwiO%2FI7DtpMiX%2FBYnuVPo2wXuOSbxBjk7z%0Ab%2BEnTSHBGF0hu4CGyUk%3D%0A) Claude prepares the environment by running any setup commands you've defined in your repository's configuration. This includes installing dependencies, setting up databases, or running other initialization steps your project needs. If your task requires network access, maybe to install packages or fetch data, you can configure the level of internet access the environment has. Once the environment is ready, Claude begins working on your task. Claude reads your code, makes changes, writes tests, and runs commands to verify the work. You can monitor progress and provide guidance through the web interface if needed. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1793464200&signature=3745e880f049627888a095c81a19229c01a497c53ffd4db39c9a34f80536a768&req=dScvEM16m4BaX%2FMW1HO4zVbcTWCH5cDMUQl3YqgIJda7ik8UW%2FTbpvUb6wVK%0A8fP%2FFLeNcMnmxE0fVxk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1793476800&signature=5d10ac52a1c8fac35dc57a37435aad514fe64fe9bb8f9ad142fb54b5cfa0d186&req=dScvEM16m4BaX%2FMW1HO4zVbcTWCH5MLGUQl3YqgIJdauPwx3rCcfZ6zH6SrD%0ArxqIvZbMpYzpuQ0Y%2FRE%3D%0A) When Claude completes the task, it pushes the changes to a new branch in your GitHub repository. You receive a notification and can review the changes, then create a pull request directly from the interface. The pull request includes all of Claude's work, ready for your review and any additional changes you want to make. diff --git a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md index 8d43b7289..cbd7cbf0f 100644 --- a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md +++ b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md @@ -22,7 +22,7 @@ This page includes the following analytics: - Sessions in Cowork -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793464200&signature=0982d554deac03fa70bcb70991fb957ac4901b59589d9b1ebfa8474325888726&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKV2nYFzExEG4dCAGDbPDn0K43u5lHljQJID%0A6bTc7l%2Bn2hSaTU2lTDg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793476800&signature=546938f6ad1a1fca4d6a56102c4f9b684b3e8731c02dc46c64575569c2636a34&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKV2nIN5ExEG4dCAGDZH8xV8dfuWlyDi5USi%0ALOqEChsd%2FTN2EJ80q%2BQ%3D%0A) ### Who’s using Claude? @@ -34,7 +34,7 @@ This page includes the following analytics: Use the dropdown on the **Active members and assigned seats** chart to filter by product, including Claude Design. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793464200&signature=96bcd5ec4e8cf1d884112df6d1351bcc85e8625c6bd3dd82db5843f9f717ce6d&req=diUmE8F3m4JaWPMW1HO4zYEqezStRJStYqPRsgaNdTx92qkxRTIV3mztSgZ%2F%0ANc1Jt3YbvYH0m9r7ao4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793476800&signature=8155687d550e6af7f9b6c1891372954865316be68a981696ba58a23493968633&req=diUmE8F3m4JaWPMW1HO4zYEqezStRZanYqPRsgaNdTzttp6KcAW5%2BqPwdp5y%0AI3mLyVJPnTBRzSjFYlI%3D%0A) ### How are they using Claude? @@ -48,9 +48,9 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - How agentic is their work? (beta) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793464200&signature=5d12e660b30a1c3c6bf7eb45eeb6b4b6efe8df15179f0be40fbb09f7ffd12878&req=diUvFcF5mIZeWvMW1HO4zciS3KvtnLppDFD6TO7tG4h0zKdiJUPKof9pYdNd%0ANCQHHRq0F1ytQji4LRc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793476800&signature=a852eaf992eb5f5687e1dd34b4f3c6fa0fb37ac3cd47ff104419b30917cdcf37&req=diUvFcF5mIZeWvMW1HO4zciS3KvtnbhjDFD6TO7tG4iEgmBLKQ6kc2hhRBdW%0ACWD9aFRb3hgvOr1sp%2F4%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793464200&signature=da894c4ff297578b2ed8360b599fa810aa76f6199fd2265ea56925cd14d3c3b9&req=diUmE8F3m4RZWvMW1HO4zR%2BID4Rqu%2FP1LS3kobW3ZgRQFV2w3jWlM0scP4gR%0A3OI1CuOPu6BWI0UYX0k%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793476800&signature=d52c2984aa3742a1ff385ec038ce1f61bb1f2d0abd3301e0d11a2f6b92026e0e&req=diUmE8F3m4RZWvMW1HO4zR%2BID4RquvH%2FLS3kobW3ZgStU3PVJOW0PsvOntZy%0AdEGpxCejPwmqPY3jwzY%3D%0A) ### What are the results? @@ -66,7 +66,7 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - Estimated time saved -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793464200&signature=b4adfe442cdaaa1bb46c85b73f33b92f177dc8c504f8f0c4f81f8af0e8335a3e&req=diUmE8F3m4hbWvMW1HO4zfJThSc7r9hEiovaLYNN7RkFOj6hgzXdWmmud46t%0ANUBSf0XBxde%2BT7X%2Fkc8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793476800&signature=abd86dfa8a613bdfd3d3d4e79bf99ec03565591ea50e462f7018239b2f2e3c56&req=diUmE8F3m4hbWvMW1HO4zfJThSc7rtpOiovaLYNN7RlLH5OoOaea6N%2Fw0bPu%0ALObTkUBqdZHZafSlkfk%3D%0A) ### How much is Claude costing? @@ -82,9 +82,9 @@ This section includes the following analytics: - Spend by model (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793464200&signature=b1d3180ccfecc4572b7ee4e67f9894565443b6c27d8d5193fb217a7888c125d1&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0G6jXfWbBLGZ4vBJUYYTsJ6rwWq5f0CzNd%0AlsnBE54A%2FTeF9DrXP6I%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793476800&signature=2d93d5c859e65b8e906912fc9abae128aa527ffec9b2e23b7efb2ef4b753b2d3&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0G6zfVWbBLGZ4vBJVdi62N1%2FaQvtl6ZGy3%0ASI91g6DrUKEsECvMpfU%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793464200&signature=49ce7c3eeb1a1d9d1a550070d7d6b62976def373fd39b92aa6b9d6046c190804&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkGIc1SC%2BtvTPa1I7HvtO7YbAeRAhgjgXqt%0AJb8Ye%2Fkuh2QXNGbW6CE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793476800&signature=44aa5fc6754d69d833d01c1d4cb8bef42271889d9440f7d6795c8f0500a21b0e&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkGIM9YC%2BtvTPa1I7EoXl2Qfnx4xI2cFS5%2F%0A0%2Ft9dn4qeDOhgMZb2YI%3D%0A) **Note:** For a view of how spend limits are affecting your organization, you can also check the **Blocked by a spend limit** section at the top of **[Organization settings > Usage](https://claude.ai/admin-settings/usage)**. **Blocked by a spend limit** is built for usage-based Enterprise plans. Orgs without usage-based seats only see how many members are blocked or near their limit right now. Learn more about **[monitoring usage and spend on Enterprise plans](https://support.claude.com/en/articles/11526368-how-am-i-billed-for-my-enterprise-plan#h_ae17ec8236)**. @@ -162,7 +162,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by chats -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793464200&signature=b3494e387eae4f7213f0705952574476e9df63c4ca2965109e7082078a847439&req=diUmE8F3lYZWWvMW1HO4zbhc8P6YZ%2BAjTcfMEUwBBiWIohRmYBOp%2FmcF9K%2B9%0AYftwEILAnOnQmM8K2Ss%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793476800&signature=a0e18547094da798fb5557d6a27b8f87e320e9c5ac00b628811ac5f81e4cbd91&req=diUmE8F3lYZWWvMW1HO4zbhc8P6YZuIpTcfMEUwBBiX9pRnMyKATSh5B8SLX%0AvT8nKQ%2F2c2zD4f13FZc%3D%0A) ### Projects @@ -174,7 +174,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by project usage -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793464200&signature=f4ff91365098a78eafd30adf5f992de2ccebd0e2cc632ac6146a3e598d832897&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BdnSegExu5cYiHHN%2BG0tkqTVJaVhgO7BIp%0AzQ3RfcBaz4MsHlyN3Wc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793476800&signature=d455abbbb256d4ce7c2c3509fc01a62512c878d1f2d1e1879c8aa2c1dd2edb06&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BdnCWqExu5cYiHHN%2FCcpl9loUNpQjLJMiR%0ATK9wngALzjJPIbMomkA%3D%0A) ### Artifacts @@ -184,7 +184,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top 10 users by artifacts generated (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793464200&signature=643031b48d8834e9159e62d7d2a9bca6ffd27e2dd28e3439573757118f368efd&req=diUmE8F3lIlcUfMW1HO4zcSk47nWeOrCjHDogqK0V%2BwryvH8p4dMqrA0j7YP%0AI1VTwBmGRAuYShQSkkg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793476800&signature=a55e15a0cc59d43b08b5f836956e2873bb8de3e2a829e19a5f18ad34408a0430&req=diUmE8F3lIlcUfMW1HO4zcSk47nWeejIjHDogqK0V%2BxnfyVCbxbf2q5DirdP%0AUwqDPPpruPRRmnIM8W8%3D%0A) --- @@ -280,7 +280,7 @@ Navigate to **[Analytics > Cowork](https://claude.ai/analytics/cowork)** to view - Daily, weekly, and monthly active Cowork users -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793464200&signature=d0513f051c4ab1b27da19cb9dcc26eb7f0a149b8371fe5227cf8d357a94e23e9&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4u1W0WqFSi1Z3SzLLvz6%2F8MXm8IwaiJUm1M%0Aw4fMkXvnBHVYcDfkUbc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793476800&signature=b5db63ba0712bd361fb29e6893b39645eaaf8be2325617c8f1bc45376e0f1664&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4u1WkegFSi1Z3SzLLvaC%2Fl0HJeQ2qCBTNrA%0A6P9hTI9gSbWecmfu%2FPw%3D%0A) **Note:** Cowork analytics are available alongside Chat and Claude Code data in the **[Analytics API](https://platform.claude.com/docs/en/manage-claude/analytics-api)**. @@ -296,7 +296,7 @@ Navigate to **[Analytics > Surveys](https://claude.ai/analytics/surveys)** to as On Enterprise plans with usage-based billing, when your admin turns on individual usage analytics, any member of the organization can see their own usage broken down by product, model, and skill, along with where they stand against any spend limits set for them. Individual usage analytics are available in **[Settings > Usage](https://claude.ai/settings/usage)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793464200&signature=f087ab4f709a38cc4a78809e51322d17ea09f4235e894a25b24c59b9312353d1&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzBeu%2FYWGUKUw6QS4954%2BrvVY0EV4OCyGeb%0A0LQONfxNaofs4%2FFp7Yk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793476800&signature=e5d9fe77d9efbe2061f849f8b6cc73a4f51e330e516a442cc08463270989fcc1&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzBe%2B3SWGUKUw6QS4%2Fh2vNU3LGT7PuXQE1W%0A7VMfh2js40ez6pq1zkA%3D%0A) --- diff --git a/content/support/12997503-team-plan-billing-faqs.md b/content/support/12997503-team-plan-billing-faqs.md index 1426d630d..8799b138a 100644 --- a/content/support/12997503-team-plan-billing-faqs.md +++ b/content/support/12997503-team-plan-billing-faqs.md @@ -18,7 +18,7 @@ Your organization's billing address determines where your invoices are sent. You If you want to use a name other than the one tied to your payment method, an organization Owner should check the "Use a different name on invoices" box when adding or updating your payment method in **[Organization settings > Billing](https://claude.ai/admin-settings/billing)**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793464200&signature=346625f362bff75d89116eebb5c18b94ce46947b95a10b4ff75fa12bd6b5b167&req=dSklFMh6mINaWvMW1HO4zRZTxVnFvc%2FRKAqLF4ERnlXiuGtPUmG2dW8dDP%2Bx%0AvLxlCmmWjUOPYA%2BGLcc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793476800&signature=ec28831ad2dcbef6ac4431fbbfdbcce3383e2bacbc9dd5a7993ada21bf8e54ae&req=dSklFMh6mINaWvMW1HO4zRZTxVnFvM3bKAqLF4ERnlX934LrNSbFjZSk5jGN%0ADib9z%2B22sZ%2BM%2FIewOX8%3D%0A) ## When will I be billed? diff --git a/content/support/13132885-set-up-single-sign-on-sso.md b/content/support/13132885-set-up-single-sign-on-sso.md index 4d22e0ec3..a5da10d04 100644 --- a/content/support/13132885-set-up-single-sign-on-sso.md +++ b/content/support/13132885-set-up-single-sign-on-sso.md @@ -42,7 +42,7 @@ You can verify multiple domains for a single organization, but all domains must 3. Enter the domain(s) you want to verify in the **Update organization email domains** modal and click the “+” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793464200&signature=08b9e8643587b114f34fdb67f31313352bdadf50bf9e7fa49b52ac65de94e1a3&req=diQuHsF6noNXW%2FMW1HO4zSdmH389%2FMCOe3H0OpmIzWGQemPzhwRJ%2BVTge4JC%0A8RP3%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793476800&signature=5ad86cc0635170214aca146ede64f0491325bee1ea1cc900147660f9ef1f45e5&req=diQuHsF6noNXW%2FMW1HO4zSdmH389%2FcKEe3H0OpmIzWEKZUVeAt%2FMLM%2B2iIQ4%0AaZmf%0A) 4. Click “Save” when you’re finished adding domains. @@ -50,7 +50,7 @@ You can verify multiple domains for a single organization, but all domains must 6. Enter your domain in the text box and click “Continue”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793464200&signature=c1f2f4ac6bd2ea7b8543892d91e080148cf6f43376f3219ca0ab4d65773f3e2a&req=diAjEcl6n4dcWfMW1HO4zWHctB6TkdWoyoyXAW0OlXqwhXRpcX4%2B4c%2BysEmU%0AsaXC%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793476800&signature=911a85d6294a44950812a0f4127b15aef3adc0e0f330d86fcf3aeecdda10d20c&req=diAjEcl6n4dcWfMW1HO4zWHctB6TkNeiyoyXAW0OlXoAHeqiycs5h2h5F%2Bz6%0AlY0Q%0A) 7. The setup screen displays a TXT record. **Copy the full Value using the copy button**—it begins with `anthropic-domain-verification-` and is longer than what's visible in the box. In your DNS provider, add a TXT record to your domain and **Value** set to the copied string. The domain must match exactly what you entered in the previous step, including any subdomains. Add it alongside any existing TXT records; don't replace them. The value is case-sensitive, so paste it exactly. Please refer to your DNS provider's documentation on this topic. @@ -76,7 +76,7 @@ Clicking "Refresh" re-checks your DNS; it won't show Verified until the publishe If the record is correct and propagated but the status still shows Pending, contact Support. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793464200&signature=6d764e7ff4a32d7c2fb8891b009524d26159298d97365e2f98c0806e6d0e2633&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoEaXC7PM2D8Zcdgrherft3MhxJbPl%2FZhws%0AmF7PktKXWsWQby6pmqg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793476800&signature=86b84f6b0677c9fb85accdfe1d79add552cbf9c33e0bdb67ecbbeabf9f12de30&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoEaHKxPM2D8Zcdgrj0yAWOc%2FSz9CD7jFAQ%0ASKNvnt6BY%2BJk69Z3ICc%3D%0A) **Note:** Once your domain is verified, you'll see a **Restrict organization creation** toggle under **Security** on the Organization and access organization settings page. Enable this if you want to prevent users from creating new Claude or Console organizations—including personal accounts—using your verified domains. @@ -116,7 +116,7 @@ For IdP-specific setup instructions, see: You can now choose to toggle on **Require SSO for Console** and/or **Require SSO for Claude,** on the **Organization and access** page, under the **Authentication** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793464200&signature=19cd4367cdd995417ebe20ebb749f75974337d5c13cfb88267955c1f88b74d83&req=diMmFM93nYNfWfMW1HO4zdAICgylBHgIItXtKivx6ZEZJiXcR95Z4LzwUTu8%0AbR1p%2BmXE1AP384BYhro%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793476800&signature=f1740cf131cc9d690faaf51e3d6315cfd4074a955bedf6ef80a3c7945f3010fc&req=diMmFM93nYNfWfMW1HO4zdAICgylBXoCItXtKivx6ZE%2ByovvgE6DdS6LA3Ki%0A5GjoKhBW%2FBYqVft%2BM5w%3D%0A) When SSO is required, users must use the “Continue with SSO” option to log in to their Claude/Console accounts. When SSO is not required, they will have the option to choose “Continue with SSO” or “Continue with email.” diff --git a/content/support/13133195-set-up-jit-or-scim-provisioning.md b/content/support/13133195-set-up-jit-or-scim-provisioning.md index 43630f01b..4c06f1144 100644 --- a/content/support/13133195-set-up-jit-or-scim-provisioning.md +++ b/content/support/13133195-set-up-jit-or-scim-provisioning.md @@ -40,7 +40,7 @@ Use this table to help decide which provisioning mode is right for your organiza Both JIT and SCIM can be combined with **Enable group mappings** to control role or seat tier assignment based on IdP group membership. If you select either of these options for your provisioning mode, **Enable group mappings** will appear within the **User provisioning** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793464200&signature=a20768eff1bdd0c750f9efa827706c82579bd58b318f38339a7c4227b59d0b1a&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhQC150xFMG%2BIEvQSdA5I3w00iowFDxE9Sv%0Avn7xJbdFLFoN%2Fz%2BaoaU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793476800&signature=a560dff593f6572185095ccec190ef6154f2d05b29aab0d6e7330548ba8f8e9f&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhQClx%2BxFMG%2BIEvQSc6%2Bk4fBFA9w66t5nGk%0AtUbUJEEII%2FByTSWfwU8%3D%0A) **Important:** Group mappings set a user’s role type and seat tier only. Users with the Custom role get their permissions from groups in Claude, and those groups sync from your IdP only when your provisioning mode is SCIM directory sync. With JIT, you need to create groups and add users to them manually in **[Organization settings > Groups](https://claude.ai/admin-settings/groups)**. If you map an IdP group to the Custom role under JIT without doing this, those users have no permissions when they log in. Learn more about **[managing groups on Enterprise plans](https://support.claude.com/en/articles/13799932)**. @@ -136,7 +136,7 @@ Learn more about **[setting up role-based permissions on Enterprise plans](https 4. Toggle **Enable group mappings** on (if it’s not already): - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793464200&signature=52f206b9493fe5cd1f40bb89f95f929190a6bcce9291986847c12e6378e258f6&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bckf5Kyb72rapuHpN%2B6Mtg%2FcIgBHPaoXSq%0AeN8F%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793476800&signature=db4d517a1c8170134fcb4fe7d936e0f4eabc8b90d643a4aeabaceeec4d8c7ede&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bckPxAyb72rapuHpMdR0COd9rgAMbvzeeE%0AdodP%0A) 5. In the **Enable group mappings** section, click “Add” next to each role and select the corresponding group from your IdP in the dropdown. @@ -188,7 +188,7 @@ Verify you have enough seats purchased and available to add members to your org. 4. **For SCIM:** Click "Sync" to prompt an immediate sync, or wait for the automatic sync cycle: - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793464200&signature=07cce1ec13603e7b21bc32ff77b8a89c3ea6cfd8267e6f5d57ecbf08c58d2464&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6pH87A5hujYvMis4eOCUGUjcNDVFJZUpge%0AMUD1%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793476800&signature=de33e9404783bacff70561fe3cae7e67d17ae75a76f07f14ea4fc92c50d57081&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6pHszK5hujYvMis4diIZoA7jzrE%2F62%2Fqic%0AXx4C%0A) ### Users mapped to the Custom role can't access anything after logging in diff --git a/content/support/13163631-configuring-session-security-settings.md b/content/support/13163631-configuring-session-security-settings.md index 1b94d598b..262f88953 100644 --- a/content/support/13163631-configuring-session-security-settings.md +++ b/content/support/13163631-configuring-session-security-settings.md @@ -18,7 +18,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793464200&signature=7debfccfc9ea703b2b06ad462cdee3d734e2d2561f34035a9d2923ee286da048&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uEjRV5Sg%2F6XaftFnjwDju2bx5JspzYmTt%2Bd%0AOXTfw4wxJ6zsmNzpA1A%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793476800&signature=11da58e50623833419f4735e4b8098fc2d0b1cc9da02219c7fc1371328f13c22&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uEjRFxYg%2F6XaftFnjyxtJ5T%2FG3wLGX2ylWa%0Ab6H5PMnHtIA9X4DKF8Y%3D%0A) ### For Console Admins @@ -32,7 +32,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793464200&signature=6ba3a7ab692b5020c7bf3f45c20ec55b1d28c8b9ac5aa494b59e52ff7c5c9e98&req=dSgvHs14lIVcXPMW1HO4zWzx2boyIXsjXZ5D7eVpMtfnmfwMhbvnJ6nQMsWc%0Awi%2BR7yBCZ6KRnWr54b0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793476800&signature=f50771e9972f9a01b18d610258d28fe65e043cce0bfcfeedbe170e3c18c71df3&req=dSgvHs14lIVcXPMW1HO4zWzx2boyIHkpXZ5D7eVpMtcD4v2iVMaWAe0JrYuF%0A2yBsl%2FCxvYXtaKeWv48%3D%0A) ### What happens after enabling shortened session length? @@ -50,7 +50,7 @@ You can change the session duration at any time by selecting a new value from th - Sessions scheduled to expire beyond the new duration will have their expiration shortened accordingly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793464200&signature=13d1746185d7fd1a884659d636a0d5a290284fcaeef79d36281e74b1f2d461f4&req=dSgvHs14lIVcXvMW1HO4zZ7mW8uf4T2hA00cbyPOLDWUjYOpy3ZjXthSlLQd%0AUz6dOGmyhDIlKciuqig%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793476800&signature=15421edc77c1856bf69ee9d7c717da07963ef6e8ef06ec97ec0b6b7c1e41f3fa&req=dSgvHs14lIVcXvMW1HO4zZ7mW8uf4D%2BrA00cbyPOLDVUjn95yZ2Pfp7OeKYK%0ACzOmjC%2F6B6QHJPE8Mho%3D%0A) ## Disabling session length settings diff --git a/content/support/13189465-log-in-to-your-claude-account.md b/content/support/13189465-log-in-to-your-claude-account.md index 7292e34da..0eeec1809 100644 --- a/content/support/13189465-log-in-to-your-claude-account.md +++ b/content/support/13189465-log-in-to-your-claude-account.md @@ -2,7 +2,7 @@ When you open Claude on a web browser ([claude.ai](https://claude.ai)), the desktop app, or a mobile app, you will see two different options for logging in to your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793464200&signature=62ff637b727322a658ad57dd8e0edc1e4789d2cf42d52dc8207b50a6a01b0732&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GI5Ra2zWhrqpWiTMkk2RRWlW%2FWYVimcwSr%0A4L3R6etNf36rL0oN3sw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793476800&signature=6a97e0541e986ab3dd9ce1a4dd41e8a171abe502471e82a18b3d171e33451f29&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GI5BS8zWhrqpWiTMkYYyEOQSOgnOxZZbw5%0ArTuqzkBsDCwqcRWg3PI%3D%0A) ## Continue with Google diff --git a/content/support/13325567-account-management-faqs.md b/content/support/13325567-account-management-faqs.md index d41ed2bdc..e64de3aed 100644 --- a/content/support/13325567-account-management-faqs.md +++ b/content/support/13325567-account-management-faqs.md @@ -44,6 +44,6 @@ The email domain that was used to create your Team or Enterprise plan organizati Owners can remove domains by opening up the same modal and clicking the trash can icon to the right of the domain: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793464200&signature=c776c2bd0bc176ff128a222b7daf5285b935047285a0d05bd31aec65d4086fbb&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2BicbwwYkeFUnrkrQZitj5lzVBvTJu9CsCzm%0Ao3okWK1o%2FHsMB2HvYOs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793476800&signature=cab06d76148175b52f8ff24e3c6acd78c028bd7fb5810c2e8c4626fa9a2faeed&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2Bicbg4SkeFUnrkrQZh%2BhDpxKzx%2BzfZbOEvg%0AMC102mPlPDj0iKfxLVQ%3D%0A) While the account creator must use a business email address, you can add public domains like @gmail.com, @yahoo.com, and @hotmail.com as allowed domains for other members of your organization. \ No newline at end of file diff --git a/content/support/13371040-log-in-to-your-console-account.md b/content/support/13371040-log-in-to-your-console-account.md index e6d5433b2..42bcb6001 100644 --- a/content/support/13371040-log-in-to-your-console-account.md +++ b/content/support/13371040-log-in-to-your-console-account.md @@ -2,7 +2,7 @@ When you navigate to the **[Claude Console](https://platform.claude.com)**, you will see two different options for logging in to your Console account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793464200&signature=a4be1161be8f4e6be62b556643570f204abbe0a3f77b2e53d3d72eb41d9dfc5c&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5oropoQP8vUNcPt4%2B71wQinK8ZNYLEGQZXgi%0AUB3w2zfXVooDxoAXckk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793476800&signature=406b1b62afa7fb0dd4a8bc0ab550ae52c41af558075efb0e611780f955f62769&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5orop4YF8vUNcPt4%2B70IJkTW0OcK8RoUyh06%0AiT1tflfI5mXs39EZpm0%3D%0A) ## Continue with Google diff --git a/content/support/13641943-visual-and-interactive-content.md b/content/support/13641943-visual-and-interactive-content.md index 025f53e3b..a54db8fd3 100644 --- a/content/support/13641943-visual-and-interactive-content.md +++ b/content/support/13641943-visual-and-interactive-content.md @@ -18,7 +18,7 @@ Claude can show current weather conditions and forecasts when you ask about the Claude automatically displays temperatures in Fahrenheit for US locations and Celsius for everywhere else. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793464200&signature=d5ef612c055c72bcafb49182293e2d5f77263029e339d4aa298e5705d514f099&req=diAjFsx6mYhdXvMW1HO4zXlB7D2%2B0xyKdgndksVD5R3O8sVHjWMJXO1YdwOw%0A7HnbwwGOPH5VmO%2Ff3Po%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793476800&signature=190c8342eea67cbe7affe14f40453f7ffe04b24afcc88333903e2c7dc3c56b3d&req=diAjFsx6mYhdXvMW1HO4zXlB7D2%2B0h6AdgndksVD5R1iINwhMomUymueyHg4%0A8bj%2BhdpYT%2F8NLUcu3L4%3D%0A) Weather is powered by Google Maps (). @@ -28,7 +28,7 @@ When you ask about recipes, Claude can display formatted recipe cards that are e **Note:** Visual recipe cards are available on web and desktop only. On mobile, Claude provides recipe information as text in the conversation. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793464200&signature=da66c14ba2dbdbb8e3732de230dd60466b39363a9230211189d89592329e1d33&req=diAjFsx6mYhdUPMW1HO4zUQperMR1FCVrIPm%2FImZVg0InQ5I9HDEgSkHH6v0%0Aba0tFti3Obi9IlQ0jTY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793476800&signature=a626344049bd5190c409ad3febcd99e78182e46ab2a031d718692f6c40db3d0a&req=diAjFsx6mYhdUPMW1HO4zUQperMR1VKfrIPm%2FImZVg3dd5fcwQ4S1%2FrhWcYa%0ACFlfdZMQeMNwbohGyWw%3D%0A) ### Custom visuals @@ -76,7 +76,7 @@ For example, if you ask Claude to help you plan a trip, it might ask you to: This content appears at the bottom of the chat. You can still type a response if you prefer. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793464200&signature=c09e15247d7a56b1fb935492489a78fb420204894fb6e3bedd5ab97fe0123b94&req=diAjFsx6mYhcWfMW1HO4zWmF5va6bxqgx4wz0C7CTAKwzWUnuWDRUm22rbpD%0AfMHgiEIhos3X1Mvsvk4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793476800&signature=6b306a6285bff09a9be69823a1a9c5f423cb9345aa9d130cddac15f001a11807&req=diAjFsx6mYhcWfMW1HO4zWmF5va6bhiqx4wz0C7CTAJe8%2BAA1SQpDi8jprvj%0AnWHLN7m8Fl2JbsANlUM%3D%0A) --- diff --git a/content/support/13837440-use-plugins-in-claude.md b/content/support/13837440-use-plugins-in-claude.md index 47e2ada8b..4dda25b15 100644 --- a/content/support/13837440-use-plugins-in-claude.md +++ b/content/support/13837440-use-plugins-in-claude.md @@ -58,7 +58,7 @@ In Cowork, open the "Cowork" tab first, then open **Customize**. You can also upload a custom plugin file if you built one yourself. On Team and Enterprise plans, a colleague can share a plugin with you directly instead of sending you the file. See **[Use a plugin shared with you](https://support.claude.com/en/articles/13837440-use-plugins-in-claude#h_ef985546b4)** below. Plugins you add in Claude on the web or in Claude Desktop are saved to your account, not to your computer, so they follow you to chat, Cowork, and Claude Code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793464200&signature=0a08594814cd8bc55273ddf91473a712827b3043e82212d6ddab07e36cb650f7&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbZNfFXxakFVfq5WwxJVGoIyg50MyjVHgtc%0A99twCqRjeUFdFmu4%2BiU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793476800&signature=da01b0f121631fd20c28f38eaa71afeabb21f8919d22d4c63a62a501ec85399b&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbZNPNdxakFVfq5WwxDDSSzatfaePaN3SlB%0AaL0MLEYTwe9YKaFN5Cs%3D%0A) If you're on the Enterprise plan and your organization has skill scanning turned on, plugins are checked for malicious content when they're installed or updated. A plugin with malicious content is blocked, and one that may carry risk shows a caution banner. Learn more about **[skill and plugin scanning](https://support.claude.com/en/articles/15927065)**. @@ -68,7 +68,7 @@ If you're on the Enterprise plan and your organization has skill scanning turned Each plugin you add brings skills and commands you can use while working with Claude. Type "/" or click the "+" button to see the available skills from your plugins, in chat and in Cowork. In Cowork, you can also run a plugin's command by typing `/plugin-name:command`. Click any skill to see its details. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793464200&signature=d11cd9ef088c3768091f793d191a67901d4069536fa172fdbe506a4d8b55702c&req=diEiEcp3m4lbXfMW1HO4zf4NBfX4hUSWmKUxugP2BQulFarkDhiLR5kNWjco%0AXwcSb8%2BZ1lvEMqFsxEE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793476800&signature=a9a13dd87ecaca4bf28b1a463ea22d0305b8af7eca9f67565e4336506165b292&req=diEiEcp3m4lbXfMW1HO4zf4NBfX4hEacmKUxugP2BQueSb5U90yaS89sSXIA%0AeDAjaYi%2FGsn0tzqg4cg%3D%0A) --- diff --git a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md index 4b6b8e46a..7ef3b4da9 100644 --- a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md +++ b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md @@ -50,7 +50,7 @@ You can trigger a manual sync from two places in your admin settings. 2. Click "Check for updates" under **SCIM sync**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793464200&signature=032babd7b5e4a4daa1ab1bb25f56ad278c2ed75e37d0758b101289a5ebee2f88&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTapM8m2rgfl7PnOiunIfOeX4RmBF15KGzKO%0ADZoH%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793476800&signature=4cb409191da48eae6bff90485f9cb9912b2b4f7ba1cda074433a534aa717ce59&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTapMsu8rgfl7PnOiul%2F64lKNXR2MuAcZp4o%0AJ0YR%0A) 3. Select whether to sync members, groups, or both. @@ -62,7 +62,7 @@ You can trigger a manual sync from two places in your admin settings. 3. Select whether to sync members, groups, or both: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793464200&signature=d391b56712286e41c1d9b6c293fde7bcf500e52b1446992d825f4f732f20cbc4&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7n0zT8d43OpyTHzM9RifCQQ%2FMD49AcU7wjw%0AVhif%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793476800&signature=b45ef0fcf49a57d0095f89d090dfcb12cb014a80f19c10a30ae8aed3f0028014&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7n0zD0X43OpyTHzM9QxiieuZGF0%2Bz0lHvHG%0A7717%0A) **Note:** If you trigger a manual sync while background changes are processing, your organization takes the most recent change for each member or group. If multiple changes are queued for the same member or group, you may need to resync again to make sure everything applies correctly. diff --git a/content/support/14604842-cyber-verification-program.md b/content/support/14604842-cyber-verification-program.md index a2997876f..824a792c9 100644 --- a/content/support/14604842-cyber-verification-program.md +++ b/content/support/14604842-cyber-verification-program.md @@ -10,7 +10,7 @@ Our generally available models can still be used by all users for secure code re ## Access tiers -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793469600&signature=ccfdba76211449ff2419c6e5cc50b95001d10f12cf554ded22e7adb095b7d895&req=dicmEM17moJWW%2FMW3nq%2BgVW5JBO7g37EtZ3g72lEz5zjFz1B8I1%2BOOKV2TCs%0A%2BlyiyxLRB0lIAaj42cbJ5UdJm0Y%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793476800&signature=4792dd39845835eef361cb7f5d197d3eafb3ba6325f04f917e69b453e8e468b2&req=dicmEM17moJWW%2FMW1HO4zVYZ0Nu6acJPy1US26KtMzKJi6LUi8RnaWrOCZxm%0AHKZ6hn3%2FH%2FA5bcFOuI4%3D%0A) ## How to apply diff --git a/content/support/15330088-set-a-default-model-for-your-organization.md b/content/support/15330088-set-a-default-model-for-your-organization.md index 3cb7dcb48..d73386f7c 100644 --- a/content/support/15330088-set-a-default-model-for-your-organization.md +++ b/content/support/15330088-set-a-default-model-for-your-organization.md @@ -50,7 +50,7 @@ The organization default applies to every member. To set it: 4. Click “Save changes.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793464200&signature=6ba23954dbfcbbc502ed18a43587fca72a347397c2477891825e205253559889&req=diUmEs58n4BcUPMW1HO4zelOdjFEK0xFfdGVZ664dGFMdVGRJbY0VxmfKTLx%0AODVk3nNc8MdIoEfB4Ig%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793476800&signature=3b67beb75e14522ccee7253f58e412eef7ac6929ab3f0069ad3a8483733b8726&req=diUmEs58n4BcUPMW1HO4zelOdjFEKk5PfdGVZ664dGH3LqvsLjzhQSG5yFE9%0A1AmTG%2F4wfsEhgTv63KY%3D%0A) --- diff --git a/content/support/15694740-manage-model-access-for-your-organization.md b/content/support/15694740-manage-model-access-for-your-organization.md index 0c3471f3d..ff325fab6 100644 --- a/content/support/15694740-manage-model-access-for-your-organization.md +++ b/content/support/15694740-manage-model-access-for-your-organization.md @@ -42,9 +42,9 @@ The organization setting is the ceiling. A role can't grant access to a model th If any custom role uses the model you’re disabling as its default, you’ll be prompted to change that role’s default before the change can be saved. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793464200&signature=91105ba1fbb602b0d3eabeeb55ce731b35253d63939958036273a26e7e320a67&req=diUmEs93nohdWPMW1HO4zXlxE%2BS9UdVVQf5Pb7M2Q0tYHZQoyfhBeiYR2NuE%0A1ya0OJQd0%2F8dgF6YcOg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793476800&signature=b8e4b41e62b60d3b80c427aaaed136531b125ff380aa09d7c0d80e7e9429769e&req=diUmEs93nohdWPMW1HO4zXlxE%2BS9UNdfQf5Pb7M2Q0sAOAgS8uObf0313Nsd%0AKTJSV31IBydKSjKmbCU%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793464200&signature=95b61e7ae38ac7bf94f4696bd3f2b6be444f13215de8df9ac78697a10acd41f8&req=diUmEs93nohdW%2FMW1HO4zTqNsIrBQFxVAod9uc510lxP4R0b5ksgM5LJr0lY%0AjKI4fJZWyI%2BjvnRRQB4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793476800&signature=6fc18d02782c4cfcb671e44832fcf4126e81416ce35bd7e30e5554aa226ca1d4&req=diUmEs93nohdW%2FMW1HO4zTqNsIrBQV5fAod9uc510lyXAkj7ycz0UBkopH%2FY%0AMWIA5V%2FXkCIjn5XOrSM%3D%0A) --- @@ -78,7 +78,7 @@ If any custom role has an effort cap higher than the new organization cap for th Only models the role grants access to can be selected as that role’s default model. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793464200&signature=8715a366851288aceb41929bd35efc940030288a7357cbdb0423104d153d3acd&req=diUmEs93nohdWvMW1HO4zYj9SPYH64W%2FXsqpNqvyFRLlB07YoyM1p7IUtnE5%0AWHMcbxfavw17G2zDs6o%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793476800&signature=cc17785d07dfabc9e361bce82ad1276f0450361f73faf3fb838cd84edd5791f1&req=diUmEs93nohdWvMW1HO4zYj9SPYH6oe1XsqpNqvyFRJZrryyCyOF1HKVfXvE%0AqLrzLB4vlvVOF91xTCI%3D%0A) --- @@ -96,7 +96,7 @@ Effort limits determine how much computation members on a role can apply per res 5. Click "Save" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793464200&signature=8d17847cbe0b316f19b4b56a48f81f49e0ca0b6ecc9745e101e125c4ae85c643&req=diUmEs93nohdXvMW1HO4ze1xBzC4db0bDeA1RkowXUHjpRmGMmW53SZ9mrv7%0AZ%2BIm8c4GamlYLn1z5BQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793476800&signature=c44532f8854cc2f78d0e07f17d011adf65c74a4be517860abfeb6c46c367674d&req=diUmEs93nohdXvMW1HO4ze1xBzC4dL8RDeA1RkowXUEBJDJmYDUs33%2BOiCsH%0AYUrZqUsDeXgN2JQi1gQ%3D%0A) Members on the role see only effort levels at or below the cap in their model menu. Note that available effort levels differ depending on the model, and some models don’t support effort level settings at all. For an explanation of each level, see **[Change the model, effort, and thinking settings](https://support.claude.com/en/articles/8664678)**. diff --git a/content/support/15936181-get-started-with-1password-for-claude.md b/content/support/15936181-get-started-with-1password-for-claude.md index 73798b58a..350470c02 100644 --- a/content/support/15936181-get-started-with-1password-for-claude.md +++ b/content/support/15936181-get-started-with-1password-for-claude.md @@ -52,7 +52,7 @@ Once the requirements are in place, you can set up 1Password from a few places i 4. Toggle on **Password managers**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793464200&signature=bad1cfbd6aed9b840593cb164088983757960389c52f17aaf50e624791c150ae&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2hqq8FhGkiu4hEpcPXeZBZ7u5UiBXTP2S%2Fg%0AwXZs%2BAnaUKutSwg%2Bolg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793476800&signature=960146c35bc5e87c34ba362f4f2bd4358604a2549426b9671294274e22062746&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2hqqsNrGkiu4hEpcPXX6EcUXLEvoNG5XrHF%0ACn5nQ1gRmV%2FJt689l7A%3D%0A) Once enabled, eligible users will see the discovery options above. Users still need to install and set up the required apps and extensions themselves. diff --git a/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md b/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md index b0d1557d4..448af0a5c 100644 --- a/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md +++ b/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md @@ -40,7 +40,7 @@ You can also open any invoice from your account: **Amount due.** The invoice total minus any applied balance. This is what your payment method was charged. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793464200&signature=d9f0156f782850afcb7f6a12a0d534919c71ac8de975e5fd0d7aaf643e35a57f&req=diYlH8l5n4hYWfMW1HO4zdWraRI76FAcPZYKVlMiWEX4DdPxoZKox81488rq%0AWjald6sS0NQLnp5fJaY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793476800&signature=931890e9470bf7b129c80ecbb66595d58e0024a42db256dd5078d9bab60f7371&req=diYlH8l5n4hYWfMW1HO4zdWraRI76VIWPZYKVlMiWEUyPzEbqWFXXww4Y9tW%0A0RAqBdQdSYCOmuHpjOw%3D%0A) ## Billing details on your invoice diff --git a/content/support/16893491-get-started-with-smart-reports.md b/content/support/16893491-get-started-with-smart-reports.md index b07119e66..c8d70c455 100644 --- a/content/support/16893491-get-started-with-smart-reports.md +++ b/content/support/16893491-get-started-with-smart-reports.md @@ -28,13 +28,13 @@ Each report includes the following sections: Workstreams shows what the group used Claude for most, by sessions and by spend, side by side. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793464200&signature=cdac55d0084b4e9f414ab3487ee81c58346f191a915d86e0e04b8b532406b39b&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGYTQwOVa%2FWhnGS4GnbvbWf%2FFZAGuHTHxGZ%0A1yTPauPM4Vo0q7p%2FmE0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793476800&signature=2cbd4cd452744f371a679cfca5e10542a344f1e23303dae003723064ae5aaf64&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGYTA4EVa%2FWhnGS4Gm6JPGfaDsFZGqlKYRk%0ADjjtKZgE%2Bn8vGOh0zug%3D%0A) ### Deliverables produced Deliverables produced groups sessions by the type of output that was produced. For example, analysis, documentation, content drafts, and code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793464200&signature=02c3f0dd0881f170a5fd94bdc12bc5b2abf7f6517c1edaca117e5e4210144553&req=diYgF8l9mINdWfMW1HO4zelj06RfldnwYDEFlKbF9Y8ajoOwinJlEFp44qzS%0AnUkVlvhw1QkCczpISQc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793476800&signature=82b1e9b432ca40ec221e9dd30a1006fa42d71d77dedc37d5e72d77f4eaf8a14b&req=diYgF8l9mINdWfMW1HO4zelj06RflNv6YDEFlKbF9Y9KxmkU63txhlp0PEJF%0Aalm7ZC6XspxW%2B1%2FsSHk%3D%0A) ### Cost per session by type of output @@ -48,23 +48,23 @@ Task outcomes shows what each session produced. Most common pain points shows what got in the way, by category. For example, a connector that wasn’t set up, output that didn’t match the ask, approval or sign-in gating, tool failures, or rework loops. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793464200&signature=06ceadae422db73e7ee0e69c9d7cad08853ac989e5fa459be748899b37dd3af4&req=diYgF8l7n4JZXPMW1HO4zdDitrkxUtlTjFK5P3Uf7RgudMlJ9es9aEVRytcf%0A341J10rvxnnQQXD2hz4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793476800&signature=a97a4c9b3bb36509cb75908e889b6c38fb868157147b48091be9c8d0d3fb3b34&req=diYgF8l7n4JZXPMW1HO4zdDitrkxU9tZjFK5P3Uf7Rg4yBSI2aq7dJRokAsz%0AjjTcdwwsTgRg8LzzNk8%3D%0A) Click into a category to see more information: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793464200&signature=83c6f6e8f993f40485d96f4115521e5223e6025547a39d9774fa73e09f38eaa5&req=diYgF8l7noBWUPMW1HO4zbuGO4gsIL0eodOVMLl17PWt%2B3vc%2FEbnTje%2B3ram%0AgONQrKURNrzeSw2I2qM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793476800&signature=bfe1c582c6ae5230a83d12bcc39554e0781fe036cdff347460a4705ecdc3f870&req=diYgF8l7noBWUPMW1HO4zbuGO4gsIb8UodOVMLl17PVYK7KaLAhCqniPLWk4%0AY%2FbKfUcRjAw0dy6psXg%3D%0A) ### Inefficiencies Inefficiencies counts sessions that produced nothing usable and sessions that were personal or off-topic, with their cost (shown only as an aggregate count and cost, with no summaries or drilldown). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793464200&signature=509526945ff047b0141ab8bf414dcde2301600a53c001e391ee56bf1509eb068&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgySC%2FAYBas8rgXn%2Fb36cIXIFOwzW%2F%2FxJWz%2F%0A%2FQMRQ4shSLY4M7Is96Y%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793476800&signature=fd86b229bee12753ecd6577aca16196d895341d7236e0e8c64d8b1489e8cfc9b&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgySCvISBas8rgXn%2Fb3md6gAwY3Ffu3unWCP%0AX9uSrD6LWsxvbzfBV4E%3D%0A) ### Complex, autonomous work Complex, autonomous work shows sessions scoring highest on task complexity, time saved, how long Claude worked on its own, and the expertise required. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2771304819/746adaaa5ae3196304f0af43cbdd/image.png?expires=1793464200&signature=373e5a04d5fa698df3a9978bfd00b8ed50492c145e3971339908f4c15c4de73e&req=dicgF8p%2BmYleUPMW1HO4zRKi0HWHi0pkhdMrWDTaChU9ReZg4DS6Cjt4g5NY%0Am893Y7xPz0gTfQBa2bg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2771304819/746adaaa5ae3196304f0af43cbdd/image.png?expires=1793476800&signature=e990d583f44cef6c8e249228a8f344c670dd5bab78d6d2075acde228b44499a5&req=dicgF8p%2BmYleUPMW1HO4zRKi0HWHikhuhdMrWDTaChUBv%2FH63fEpH9fVDjNj%0AMvmpPBFIC1N98S3Ag6M%3D%0A) ### New to the organization @@ -78,7 +78,7 @@ This section shows work that people have automated for themselves. Most expensive sessions lists where spend concentrates. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793464200&signature=a95d0b2c7072f1163ba6999589931f2ef2cdf05efc53262d66155eb3db19f672&req=diYgF8l9n4FXWvMW1HO4zdLkImyh7EIrnUoxuhUXEhiO%2BvdRihMB%2FxB3KUCd%0AZ6kSRIGESeEs5JtYbUk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793476800&signature=4fa9f9f0b8926f81d5818db88993c88d2784891cf42fe2e80908d455efff1bd0&req=diYgF8l9n4FXWvMW1HO4zdLkImyh7UAhnUoxuhUXEhhs%2Bc19T0T69L%2FZr7j2%0A1EooABty%2BVPykeViwss%3D%0A) ### Answers to custom questions diff --git a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md index 334c47631..852b6ce37 100644 --- a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md +++ b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md @@ -28,11 +28,11 @@ If your organization already allows Marketplace apps, this takes about two minut 2. Open a Google Docs, Sheets, or Slides file and go to Extensions > Claude > “Open Claude": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793464200&signature=db15b1f6555b004eb42cffb3d0a2bb209a4bf8e7f7b7a85ea053ae5e470ad663&req=dicnEct2nIVZUfMW1HO4zRwmJT9oUuBNaAKM49NdBLOfQgesfJWiEodX%2FkAL%0AIp5V%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793476800&signature=6f15500e2dad07227ef29b5634bd43f09c73c5e1c56a9c01d34afc7869188772&req=dicnEct2nIVZUfMW1HO4zRwmJT9oU%2BJHaAKM49NdBLNJxf0RrtkxjmA6fo%2FH%0AIR9r%0A) 3. The first time, Google asks you to allow two permissions. Review them and click "Allow": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793464200&signature=7473e0e69ead41535bdc5ffdf0df08392b13f2d9c1067d8bba2f23f1e6d765c1&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8ChgryeBfHlrCfDWesBbqMUDvUy4Mb8cJ0%0Atyqt%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793476800&signature=599aec9e659959a25722f42fe12abb2942f73618b24f5bda3c82b23d3faa4ea1&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8Chwj4eBfHlrCfDWco04aPJlnUmuoAW4h6%0AKJ%2F%2B%0A) 4. Sign in with your Claude account in the sidebar, and optionally enable your connectors. diff --git a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md index 0f3f9ba41..61fe22322 100644 --- a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md +++ b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md @@ -80,7 +80,7 @@ If a user belongs to more than one group with a pooled budget, the largest poole With a custom order, the first pooled budget in your list with budget remaining pays. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793464200&signature=003acea745a2817dbb8b97a7b7de6b754b76a148b6b424cd9eac272fd9b122e1&req=dicmH859m4ZcX%2FMW1HO4zU9wBwccV4wxTLR6JppsyjSk5QVJxGDuCH8aFWKD%0AIbgwUC6Ox1Kevz7z9iM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793476800&signature=3cebedfecf55dfa45dc827deb4d45f9e2ff4e28898dfdbd445b2b87a2aaebff7&req=dicmH859m4ZcX%2FMW1HO4zU9wBwccVo47TLR6JppsyjSwb2%2B%2FrU3VSYFxiR76%0A%2BdWifKATaQBz4MHWbhQ%3D%0A) **Note:** Budget priority only decides the order in which pooled budgets pay. To choose which group's member monthly limit applies to a user in more than one group, use the **Member limit from groups** setting under **Spending defaults**. diff --git a/content/support/17203415-set-up-claude-for-intune.md b/content/support/17203415-set-up-claude-for-intune.md index 1f0ea51ad..86afabe3a 100644 --- a/content/support/17203415-set-up-claude-for-intune.md +++ b/content/support/17203415-set-up-claude-for-intune.md @@ -70,25 +70,25 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793464200&signature=986004a1bcf80ce88224f7ea8d6efb9b6629ebbbf7331b3528bb058a698ebcfb&req=dicnFsh3n4NZUPMW1HO4ze7khjLV5G9iAMLV2Uu0R4U83BSKIqNcsYfcLzX4%0ASSqy%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793476800&signature=c55599f5f616749324e091415db6e2714e5ee63abcc7ff2ef760a9c5b1733af6&req=dicnFsh3n4NZUPMW1HO4ze7khjLV5W1oAMLV2Uu0R4VGMNb%2BXkeNI6FHmqIJ%0AxZK6%0A) 2. Under Platforms, select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793464200&signature=05b9093b22c83c5e7a6424512fcb379634c02ea1fe19aaf01a1c159c67ea94c7&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7jt3eWQ7hR7Wh%2Bi70P%2FrvVXCPnJd0QP1dO%0AmnkM%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793476800&signature=708fb7686ce0edc4a7340ea6d2360a3b2323c64742a5c729e42eae3e3bac940b&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7jtnWcQ7hR7Wh%2Bi71vluTYRoF%2B3Sy3IJH4%0Ax4a9%0A) 3. Click "+ Create." For the App type, select the "iOS store app," and click the "Select" button on the bottom: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793464200&signature=b3ce3dc88c87e9fd387ab238099438999142c9384b1499ff6a2f805ed90da401&req=dicnFsh3mIZWWPMW1HO4zTni3cUtZJou2SRx6amjj9GXzAvsqU37DmDxkpdA%0ApGv0%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793476800&signature=9175a48cfeab8659a668c41f3f9c3b3883870bcc657f2e229447d8cd665381f5&req=dicnFsh3mIZWWPMW1HO4zTni3cUtZZgk2SRx6amjj9FzJ0q0uuYOYqESh%2Bnh%0A1wCR%0A) 4. Search "Claude for Intune" and click the "Select" button on the bottom. 5. In **App Information**, set **Minimum operating system** to iOS 18, then click the "Next" button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793464200&signature=56afd978ce30781338fb3c7f9e487c58105074550500ccad1ce1d95f8bf1aaf1&req=dicnFsh3m4VaUfMW1HO4zbxl5YtTcTYsDNNSLAHCCFrREf33zqLPq6CEO%2B77%0AYSz0%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793476800&signature=d86b82858a126b1813736c6820bc86429f966500022422c063aa672c816c4c96&req=dicnFsh3m4VaUfMW1HO4zbxl5YtTcDQmDNNSLAHCCFrCmS5hCD6IkFKYsP93%0A6MQb%0A) 6. For **Assignments**, add the groups that should get the app: under Required to install it automatically, or under Available for enrolled devices so employees can install it from Company Portal. You can use user groups or device groups. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793464200&signature=e571eb4f2683d35bb116597a313f4292e983ea4e1d73d73dc25c67e7810f6c10&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu4f%2FecmN%2B6UXepdg9K0NjszSbz6ylHOq2k%0AGJQd%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793476800&signature=6cd25112b97215a733acf3db5095043f94efca481cba73be21df6fff04bf3af4&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu4fvWWmN%2B6UXepdg8gLtvVfM1%2BcLwx2Z5l%0AMZxJ%0A) 7. Click "Next," review and create. @@ -98,27 +98,27 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793464200&signature=0ab5b91f5a379ddcce5b6ea689e0df4d6d720cd84ef2afdb693db57e01517dac&req=dicnFsh3nYZZWfMW1HO4zQwrZIkGVdY%2BLtTCoSp4D6osiKfuAhEmm9uaScdQ%0ATufL%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793476800&signature=b4fce1033f86c326100e19d78c867ec27684eb3f30966e155f2d01ca684fe526&req=dicnFsh3nYZZWfMW1HO4zQwrZIkGVNQ0LtTCoSp4D6oE3tL%2FcKy5bWuBISAW%0ANA7m%0A) 2. Under **Manage apps**, select "Protection": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793464200&signature=810d6d82bdf109c5d72eeca421f898b9dea8b36cdbc0a35632b0ceeb4c08248a&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw58%2FnvnJWY0xu8hzIEBDKXD9cNxv9ldYKh%0AXS3m%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793476800&signature=fe7ab4d187db898c8f8efd3af20da84c1efc092ce83dc8e37e7ab7439d26582b&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw58vvlnJWY0xu8hzKhN4OFwOzIzGgkEBcw%0AYuy7%0A) 3. Click "+ Create" and then select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793464200&signature=1e1733e74c81534574449e31c794b6a8ec0851339865a0b369ffd202121937c3&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hSBH5MV2VWh%2B9zzErqq6%2Bsi5yk23Q4l5kv%0A%2Fyt3%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793476800&signature=0a6cee8afaf4f234cd6c57a9adc3166d86f26bcbc58b95aa0e1c8944e19df254&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hSBXxGV2VWh%2B9zzEpZevJS0H3nM2Ofxhlk%0AEm04%0A) 4. Enter Name in the **Basics** tab, then click "Next" to **Apps**. Set **Target policy to** "Selected apps." Click "+ Select custom apps": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793464200&signature=084c3efa91f4213324e3464db7b2fc1fa9027ef0eb7cb2d72c2aaf52bd12db32&req=dicnFst%2BnIhdUPMW1HO4zVmMRJIQVTkKKETwku7gMsvj4Tb9%2BdHFjsSlu1PB%0AOngI%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793476800&signature=408c863fafd9dcbe2cb04a5f438bb4cb2486f7fdd2ae9e524140080c6642bded&req=dicnFst%2BnIhdUPMW1HO4zVmMRJIQVDsAKETwku7gMsvnfZbwegMpdNA%2BLuef%0AI7jG%0A) 5. Type in the bundle ID `com.anthropic.claudeforintune`. Select it so it appears under **Selected Apps** before clicking "Select": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793464200&signature=a45f90e60b0c4b530def2eac0705174da7c73eb8be5c651cea0a641e09754225&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiAszq5112LT9vQL0W6MeGE1Tamv9LfwTc5F%0AELKM%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793476800&signature=b7da1b3d40fa7104d2429663a22849ca779235f6e047614ed6f8410f642d9e85&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiAsz6x%2F12LT9vQL0W6GE0tVswt%2Bo3q4vlIt%0AIaBy%0A) 6. In Apps, confirm the bundle ID now appears under **Custom apps** before clicking "Next": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793464200&signature=a59a3e8b3051e4f09e536b0ec18aa14f43abfd418631d69ce04a4aed8e8accdd&req=dicnFst%2BnoZXWfMW1HO4zQd95NaO3czd8F6Cfy2R7u%2F7HhPx9pN7Icv7C%2BkL%0AJQPN%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793476800&signature=815d3b9bac8002f2a2131581e4f8ef5688ed506058062557d361bcd9923ce82e&req=dicnFst%2BnoZXWfMW1HO4zQd95NaO3M7X8F6Cfy2R7u8TZMLyYeEw4qNTWdKQ%0AItQ1%0A) 7. Configure the Data protection, Access requirements, and Conditional launch settings as needed. diff --git a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md index dff3d4284..f8de53962 100644 --- a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md +++ b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md @@ -184,11 +184,11 @@ The new unified Claude experience gets its own line in your reports. When a memb **A page of its own.** Admins who can view analytics will find a Chat and Cowork unified page under Apps. It shows daily active users. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793464200&signature=d0ac6a41d769cfc472281ad27f8d33cee03ec06a180b975184925c67a5dfc09f&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxsZqqCf83E7E4Kt4WRgMqZcfU4NNJqNvk6%0AR5sDUfFgomaCYjgiHeU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793476800&signature=d9839a42e8248e185af92b4997cddd8e234ebf60d1e91fe2c17fc38aabfdc26b&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxsZ6iIf83E7E4Kt4UVry9M1Q4C5EhOqrvp%0AlTySODlmSut8tV71%2B1A%3D%0A) **Across the dashboard.** You can pick "Chat and Cowork unified" in the Active users, Active members, Total spend, and Spend by model charts. The See all members table on the Overview page has a "Messages in Chat and Cowork unified" column. The Top connectors and Top skills cards don't include it yet. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793464200&signature=b295411cab510618595bae366062bbcc3499cfd5d2507562df3394e8e05f74f5&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwVRoG7JG9o4WcdeVBMl9Z9%2Bx%2BgXTxY9gqZ%0A%2FzaIci41DMLGX19UzsE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793476800&signature=48a323a9d2b23e09a9ef59d4b7a5eee8bc93fd58e67019c0eeef35b1c6b719e4&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwVR4OxJG9o4WcdeVCWpw%2B9dikS9wF205FE%0ABbrchusk3Wk9ZjY2A9U%3D%0A) **Who sees it.** The page appears for every organization that can turn on the new unified Claude experience, whether or not it is on yet. diff --git a/content/support/8114491-get-started-with-claude.md b/content/support/8114491-get-started-with-claude.md index 46aa1f4c0..a9a5113d7 100644 --- a/content/support/8114491-get-started-with-claude.md +++ b/content/support/8114491-get-started-with-claude.md @@ -36,7 +36,7 @@ You use **prompts** to communicate with Claude. The best approach is to speak to Type your prompt into the chat interface and click the submit button to start a conversation with Claude. You can click the "+" button in the lower left or type "/" to view additional options and commands: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793464200&signature=a363386c04d0d50aa176cfde157760bf8595c9deab0b6644baf6a7884b8a21bc&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzOsoOD9crMELaMZPz21AneuruvPk4UX6Cg%0AbYT7bZlzMuI7J1IiT1s%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793476800&signature=72021daea1bfa830b9e47a351bb4d583058e4f37ee02753f44164afe704b2811&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzOs4GJ9crMELaMZPzFewx1GmpCdvGrPUwr%0AGUXLTobcDBi1mJKPly0%3D%0A) --- diff --git a/content/support/8230524-delete-or-rename-a-conversation.md b/content/support/8230524-delete-or-rename-a-conversation.md index 4f94013cb..320939f9d 100644 --- a/content/support/8230524-delete-or-rename-a-conversation.md +++ b/content/support/8230524-delete-or-rename-a-conversation.md @@ -44,15 +44,15 @@ These steps apply to Claude for iOS, listed on the App Store as Claude by Anthro 4. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793464200&signature=76df96ea1a50ca1a972a544434a0fbd08a3a3a25c9a8f5de07c05360b61d22a3&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1ejmSp1DBI29QsIlEpUYyoX4Um9pvGjwUs%0ALQ9SDeaKI8rW%2BY0I03U%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793476800&signature=644b77b8fcabd67c7905c72f5053082ee374a8e732515cb3fcd1d27e80166b31&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1ej2aj1DBI29QsIlHlQmDWhyNx4HSRvHxW%0ACI2oSrXcCzQfnant4FM%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793464200&signature=42a2e40af3d574ed7b9bd4f42978671472ac54dbe23ed23f77d191377ddc8d78&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSIKMTnj7blKEDtUI0Ic2t%2BeD56FoqpdWv6%0ABgus75MrK9clUYgNTfk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793476800&signature=b9da70790c7c97aae3cb2dcc36edc9b3dd0bd789153e4635ffc1e3a0363866af&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSIKcbtj7blKEDtUI0KVBY4ddLI%2FIlGcnBx%0As0ff2%2Fc4Z8TB5lt0HqU%3D%0A) You can also delete the conversation you have open: tap the "⋯" button in the top right corner, tap "Delete," then confirm. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793464200&signature=0ec4fc18fb5f1e4300ec63f7308b0e0d1c934d40f1cdfa79a65f5ccb1966f77b&req=diUuH813nolbUfMW1HO4zVCIq5nLzdhEzQl%2BKgU984zFI5KFxJw3nq0r3P%2BF%0AnqPtCBBgD4cN8aBpskk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793476800&signature=c23649e49961c2815c18acbb0c9730d22a3d54d90f7443bfbc92857a420b283c&req=diUuH813nolbUfMW1HO4zVCIq5nLzNpOzQl%2BKgU984y4TwqACU3effgRXwlK%0ANV8t%2FISL2XWQV50H82A%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793464200&signature=6d8abbf179eebd12b8bb073a8060c1fd215570de52483b18875ad0e0aa2c164b&req=diUuH813nolaX%2FMW1HO4zVCl4Qv212FPEDIU8RT6jk3b0Opy31sIEU34Wph2%0AcTEq97ZOCmBoepCxDw4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793476800&signature=7244b86847f7be1c694729b2308226abd05ad6e8f92708567e1858d5b83937df&req=diUuH813nolaX%2FMW1HO4zVCl4Qv21mNFEDIU8RT6jk2JuD1TyubH%2B5Rq%2FNEP%0ALcKznDo%2F%2BVPPlhIekW4%3D%0A) ## Delete or rename a conversation on Claude for Android @@ -66,9 +66,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793464200&signature=384b693b5ab5c50fc4af4ba98dd2f110a911d5ba9d3f8098182bb2dc4fbe1e90&req=diUuH813nolaWfMW1HO4zVTddtEoxFR3rqtc0YNNUtJkTRh55zVPcl4%2BGHA4%0Aa0kCfHKP9DGopUAN%2BWs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793476800&signature=7333b3ba16089527c72ef80f24edb53fd3d2dca04fcc80980153ce9fd75d4db5&req=diUuH813nolaWfMW1HO4zVTddtEoxVZ9rqtc0YNNUtK3RlhcnUlugWHzgQC3%0AO6gtb9DHgQlei%2F9boE4%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793464200&signature=d0bad1d28b007dc5734678bc3eda1075ea1394d4d8135a706d18e774aa567af8&req=diUuH813nolaWPMW1HO4zUYvwlYPpDpe%2FjekULCQNzUXYRE0oq03isOxkBRo%0AvZME24WG%2F6S%2FQrJnQQg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793476800&signature=6915cbc98a8bf7dceb7d6ab16639d374d50dbaf6c23321281cc907c24c2be6e3&req=diUuH813nolaWPMW1HO4zUYvwlYPpThU%2FjekULCQNzVVTbRIo3KcAa3ygKqq%0AR46Sa28BxBLAVk1uquQ%3D%0A) **To delete multiple conversations at once:** @@ -78,9 +78,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. Tap the trash icon, then tap "Delete" in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793464200&signature=d02dc00a0de8ee43fec563b389c81e8838f991fe746a4033bd8cff74ba9f69ce&req=diUuH813nolbUPMW1HO4zWGamcRwfInd4AqhTnZa84WTh6zbnWZSqkfWAMP2%0AltdVYNzWlpAw%2Btxz4eU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793476800&signature=ec2ef055a2295b606e9743b991d94eafa1d2dd5d228e6ca465f173732b13979f&req=diUuH813nolbUPMW1HO4zWGamcRwfYvX4AqhTnZa84VSEiGLV9x1WSZbCB5u%0AE%2BkIPjHR%2BWvZukSupEk%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793464200&signature=ace91bd8e5727fdbcd50adcd2cd16306ba4f136544b2826b8d365eb1acf24c2c&req=diUuH813nolaWvMW1HO4zQTtEhb1wkQ6SBGfF3I2bRhkI9PAeVlcV1BY%2BpNi%0AjfiF05%2Brqe0wzlD1YyQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793476800&signature=c7453151bb7dbf6943707c89151521ca153f588cb8f6af4fefb8f6f143e954aa&req=diUuH813nolaWvMW1HO4zQTtEhb1w0YwSBGfF3I2bRjKwb84oMxN2DBXYonw%0AbTbnTJqOWzsKXlquTj8%3D%0A) ## What happens when you delete a conversation diff --git a/content/support/8325618-paid-plan-billing-faqs.md b/content/support/8325618-paid-plan-billing-faqs.md index 7ff378954..5102df632 100644 --- a/content/support/8325618-paid-plan-billing-faqs.md +++ b/content/support/8325618-paid-plan-billing-faqs.md @@ -50,7 +50,7 @@ There's no separate option to remove a card, and updating to a new card replaces If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in **[Settings > Billing](https://claude.ai/settings/billing)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793464200&signature=7cf358e43b72940d8018e0193872b62c47add710634a5e828ebbdd8ae403a5d3&req=dSklFMh6nIZXXPMW1HO4zVXW8W6vbTfOQoNvNFTb5ccJSpOkCIrfyK1QLpG0%0AE2VM3M1cA7BKFOE9ERM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793476800&signature=1182e14641e23ec9b621db46bb34e6815042cb4905c4138bc42dc86dafec067d&req=dSklFMh6nIZXXPMW1HO4zVXW8W6vbDXEQoNvNFTb5cdf1XqlGy1i6TKoyExs%0AjKMDu8%2Flj9H5CSKMmZ4%3D%0A) ## How can I edit a paid invoice? diff --git a/content/support/8887527-customizing-your-appearance-settings.md b/content/support/8887527-customizing-your-appearance-settings.md index 31f502698..89b64036d 100644 --- a/content/support/8887527-customizing-your-appearance-settings.md +++ b/content/support/8887527-customizing-your-appearance-settings.md @@ -8,7 +8,7 @@ 3. Select from Light, Match System, and Dark under **Color mode**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793464200&signature=51e62c73340081a7381a2f979b729bd2d863d8960e7a2f44b8c27fbaaa8835bc&req=dSYjHst4nYVeXvMW1HO4zc2jJqE5ho%2FmSBkgeTglJrp6em0fU4kx6Xm8FRnC%0AXqNVm6XJtR1OOfAMZy0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793476800&signature=e6b4a403c3f72e8530e4adb59ffe40fb1062b3782215a4a1b85a4c296f4ca9a8&req=dSYjHst4nYVeXvMW1HO4zc2jJqE5h43sSBkgeTglJrqAGCZDEtH6RsUicAsJ%0AIhngoFnRDtzcuL6lQEs%3D%0A) ## How to change your font @@ -16,10 +16,10 @@ 2. Select from Default, Match System, and Dyslexic Friendly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793464200&signature=9dde7672eebbe28659ff1c61b255f3b6501d9753df37830979f40e2ea2a53113&req=dSYjHst4nYVeX%2FMW1HO4zc896mPhW3U%2BQtNFlF5%2FHEdLeSJ5jbXjuMTZ7FK8%0AiIVYuIug6XIh1UTjyn8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793476800&signature=582f881b7c1a74572c839f18c3bf8a4206b39631dd4c6e026edecd9a3766b057&req=dSYjHst4nYVeX%2FMW1HO4zc896mPhWnc0QtNFlF5%2FHEeeR1HjX1ncGzRvvXDh%0AnSabc0AGmawI5w%2BGYm8%3D%0A) ## Can I disable the sidebar? It's not currently possible to completely disable the sidebar. You can click the button on the top right of the sidebar to open or close it. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793464200&signature=474aa68b0ae1ce09afd715d6ecc01d69fdcbeb0a3a9ec7f99e24cb67cda857aa&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlzyX3%2FtylfYa7uDb9lvCPnjjiE9CGKPLCMX%0ANYocjvucaCm0PIfq2Wk%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793476800&signature=05a24d0c1554e65301d33eecc496460351ae089bd70ccbd5acacd9740f73de9d&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlzyXn3nylfYa7uDb9mykLIxn6u3XgvHPABq%0A1p7jndAVY96EHRFp05I%3D%0A) \ No newline at end of file diff --git a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md index d733b82f5..569034b27 100644 --- a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md +++ b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md @@ -132,7 +132,7 @@ For the full walkthrough of your options, deadlines, and what happens to your su You may have both a personal account and an organization account tied to the same email address. You can switch between them by clicking your initials or name in the lower left corner of the screen. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793464200&signature=e3c9455ea91acda542dae05de5f08a011b3fa2feaa876d0db3a7687e18e74b5e&req=diMmFMh3noJbXvMW1HO4zXhPnNMyzhtjufhmlOXMdYaaYiuwTuP1gGYU%2Btvi%0Ams3OidB%2Fs8ptHjPfCvg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793476800&signature=c2dd21b192f3f6ff2726e028e09c4ac490f86311a0507f5b93d2e89d2ba97042&req=diMmFMh3noJbXvMW1HO4zXhPnNMyzxlpufhmlOXMdYbp%2Bmh7M6PP6J2V9Snb%0A5aFrkxw%2FImSBDbTPqh0%3D%0A) A blue checkmark shows which account you're currently using. Click the other account to switch to it and access its separate conversations and projects.