From 666df9f4f4507fc34bbc880244e346288b333669 Mon Sep 17 00:00:00 2001 From: "claude[bot]" <41898282+claude[bot]@users.noreply.github.com> Date: Mon, 2 Nov 2026 06:58:44 +0000 Subject: [PATCH] docs: Claude Code v2.1.316 - Desktop SSH switches Windows to OpenSSH by default, adds SFTP-less hosts Co-Authored-By: claude-yolo[bot] --- content/.metadata.json | 202 ++++++++--------- .../claude-desktop/data-storage.md | 2 +- .../claude-desktop/ssh-remote-sessions.md | 211 +++++++++++++++--- .../en/docs/claude-code/desktop-changelog.md | 37 ++- content/en/docs/claude-code/desktop.md | 37 ++- content/en/docs/claude-code/setup.md | 11 +- ...how-do-i-log-out-of-all-active-sessions.md | 2 +- ...k-settings-on-team-and-enterprise-plans.md | 2 +- .../10593882-share-and-unshare-chats.md | 6 +- ...ith-local-mcp-servers-on-claude-desktop.md | 2 +- content/support/11101966-use-voice-mode.md | 8 +- ...the-claude-lti-in-canvas-by-instructure.md | 2 +- ...and-memory-to-build-on-previous-context.md | 8 +- ...being-asked-to-verify-my-payment-method.md | 2 +- .../11869629-use-claude-with-android-apps.md | 2 +- ...or-team-and-seat-based-enterprise-plans.md | 10 +- ...12173-get-started-with-claude-in-chrome.md | 2 +- ...eam-plan-from-monthly-to-annual-billing.md | 4 +- ...11783-create-and-edit-files-with-claude.md | 6 +- .../12157520-claude-code-usage-analytics.md | 2 +- .../support/12260368-use-incognito-chats.md | 2 +- .../support/12293051-use-claude-in-xcode.md | 2 +- .../support/12512180-use-skills-in-claude.md | 2 +- ...d-using-the-desktop-extension-allowlist.md | 8 +- .../12618689-use-claude-code-in-the-cloud.md | 6 +- ...-quick-entry-with-claude-desktop-on-mac.md | 2 +- ...analytics-for-team-and-enterprise-plans.md | 24 +- ...2446-claude-in-chrome-permissions-guide.md | 4 +- .../12997503-team-plan-billing-faqs.md | 2 +- .../13132885-set-up-single-sign-on-sso.md | 8 +- ...3133195-set-up-jit-or-scim-provisioning.md | 6 +- ...1-configuring-session-security-settings.md | 6 +- .../13189465-log-in-to-your-claude-account.md | 2 +- .../13325567-account-management-faqs.md | 2 +- ...13345190-get-started-with-claude-cowork.md | 2 +- ...13371040-log-in-to-your-console-account.md | 2 +- ...13641943-visual-and-interactive-content.md | 6 +- .../support/13837440-use-plugins-in-claude.md | 4 +- ...gn-tasks-from-anywhere-in-claude-cowork.md | 4 +- ...ur-tasks-with-projects-in-claude-cowork.md | 12 +- ...sync-works-for-enterprise-organizations.md | 4 +- .../14604842-cyber-verification-program.md | 2 +- ...t-a-default-model-for-your-organization.md | 2 +- ...nage-model-access-for-your-organization.md | 8 +- ...1-get-started-with-1password-for-claude.md | 2 +- ...ing-your-pro-max-or-ultra-plan-invoices.md | 2 +- ...16893491-get-started-with-smart-reports.md | 14 +- ...claude-in-google-docs-sheets-and-slides.md | 4 +- ...ooled-group-budgets-on-enterprise-plans.md | 2 +- .../17203415-set-up-claude-for-intune.md | 22 +- ...rience-for-your-enterprise-organization.md | 4 +- .../8114491-get-started-with-claude.md | 2 +- ...8230524-delete-or-rename-a-conversation.md | 16 +- .../support/8325618-paid-plan-billing-faqs.md | 2 +- ...27-customizing-your-appearance-settings.md | 6 +- ...nt-to-a-team-or-enterprise-organization.md | 2 +- ...77-how-can-i-create-and-manage-projects.md | 6 +- discovery.json | 2 +- tombstones.json | 2 +- 59 files changed, 481 insertions(+), 287 deletions(-) diff --git a/content/.metadata.json b/content/.metadata.json index f7ef6d6bf..7a84a9ef9 100644 --- a/content/.metadata.json +++ b/content/.metadata.json @@ -1,7 +1,7 @@ { "metadata": { "version": "2.0", - 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"size": 6185 + "sha256": "6ac2da2682e07f9c2ff24ab6ea9e86f985931e127bc7a2c36fae1e0bb9e13558", + "size": 6187 }, { "url": "https://support.claude.com/en/articles/12684923-microsoft-365-connector-security-guide", @@ -11377,8 +11377,8 @@ "url": "https://support.claude.com/en/articles/12883420-view-usage-analytics-for-team-and-enterprise-plans", "status": "success", "path": "support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md", - "sha256": "8512b9539ee98b0627aec2740b8d581cdaace65a091780bc6b851367c50f5fa4", - "size": 15101 + "sha256": "b863b448819b29453fcc710099bb5bc5c72d6359f8ada6911450e570291be083", + "size": 15107 }, { "url": "https://support.claude.com/en/articles/12902405-claude-in-chrome-troubleshooting", @@ -11398,7 +11398,7 @@ "url": "https://support.claude.com/en/articles/12902446-claude-in-chrome-permissions-guide", "status": "success", "path": "support/12902446-claude-in-chrome-permissions-guide.md", - "sha256": "f5a4b8a2d6060c88fc7a672679692e0e6bf50ed793970c50577636b5c63fca06", + "sha256": "f4830436fb22d9e0c436fe5208537abf5d44b9da6367a02bb3ba7a6d277eced8", "size": 9108 }, { @@ -11426,7 +11426,7 @@ "url": "https://support.claude.com/en/articles/12997503-team-plan-billing-faqs", "status": "success", "path": "support/12997503-team-plan-billing-faqs.md", - "sha256": "96bb0b9613cfbabb628ccdabbcbed4c045674033d18b3c289ea537a5d36561ec", + "sha256": "9b563d3f77498c80ecbdca93da8b63f2d35c7037c2343830c127ecb3c36b2928", "size": 5445 }, { @@ -11475,15 +11475,15 @@ "url": "https://support.claude.com/en/articles/13132885-set-up-single-sign-on-sso", "status": "success", "path": "support/13132885-set-up-single-sign-on-sso.md", - "sha256": "22f5f97ffb26373a5b946446956f38043daa5622f3109e902e0ed34797bf9d06", - "size": 13649 + "sha256": "dc0a68904eef951af1d50dd5b09a9ea61c277e70bc170148091dfe16a4610d5b", + "size": 13641 }, { "url": "https://support.claude.com/en/articles/13133195-set-up-jit-or-scim-provisioning", "status": "success", "path": "support/13133195-set-up-jit-or-scim-provisioning.md", - "sha256": "420976a0f940438dc5e62a81d7d6a7c71fc15786afdb86b7a19b7b6fac72eff3", - "size": 22517 + "sha256": "3a3aec1f4cf4a7003c23a1a85c020a9ceed55bfffd824f1cb5de3b3e1737a15a", + "size": 22531 }, { "url": "https://support.claude.com/en/articles/13133750-manage-members-on-team-and-enterprise-plans", @@ -11510,8 +11510,8 @@ "url": "https://support.claude.com/en/articles/13163631-configuring-session-security-settings", "status": "success", "path": "support/13163631-configuring-session-security-settings.md", - "sha256": "ef5f0ca20070aba2a1f3649188e43d78ae1594fc3e1a46a2b8db701744d910dc", - "size": 3701 + "sha256": "c71ed32f84f148c6ae681cb6b9826ee90909680a9333304d4026f5a0dc119cae", + "size": 3697 }, { "url": "https://support.claude.com/en/articles/13171706-crisis-helpline-support-in-claude", @@ -11524,7 +11524,7 @@ "url": "https://support.claude.com/en/articles/13189465-log-in-to-your-claude-account", "status": "success", "path": "support/13189465-log-in-to-your-claude-account.md", - "sha256": "fc4a28109f12721fa6df77a7698ff59f680e5434ab3fb9d65afa28317a595a80", + "sha256": "7164f23132309c47d2670c0b11eae0783a86c5975890ad9e50ef77ed40885d64", "size": 7052 }, { @@ -11552,15 +11552,15 @@ "url": "https://support.claude.com/en/articles/13325567-account-management-faqs", "status": "success", "path": "support/13325567-account-management-faqs.md", - "sha256": "1b35732dc332119e0176b6be765243da48fd1c8f306f3755e6fe5f887d205566", - "size": 2596 + "sha256": "1547453ce9eb509ea87ea9aa79bdf3f197ee082236738cbc9f2b177567cb380a", + "size": 2600 }, { "url": "https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork", "status": "success", "path": "support/13345190-get-started-with-claude-cowork.md", - "sha256": "9ca1c5d6bb135e3ad58f544aecee0cca3e94f3e9a3fa2887ca220300c8a2a713", - "size": 22088 + "sha256": "fb63a47c963c4e28bcc9410d14b0d49af501c305c5e57b80a2078e18411b3e8d", + "size": 22084 }, { "url": "https://support.claude.com/en/articles/13346458-customize-your-console-appearance-settings", @@ -11587,8 +11587,8 @@ "url": "https://support.claude.com/en/articles/13371040-log-in-to-your-console-account", "status": "success", "path": "support/13371040-log-in-to-your-console-account.md", - "sha256": "e6552c0693d99708cbee800d5e21e05cffd18e2f05f229832c7c11758d873128", - "size": 4609 + "sha256": "80f1aa00152b88c194cf6740592dc1440872e84bbb94658649fb6535475c8d69", + "size": 4613 }, { "url": "https://support.claude.com/en/articles/13393991-purchase-and-manage-seats-on-enterprise-plans", @@ -11643,7 +11643,7 @@ "url": "https://support.claude.com/en/articles/13641943-visual-and-interactive-content", "status": "success", "path": "support/13641943-visual-and-interactive-content.md", - "sha256": "c236b99e6cfffd04c0ae03441b0eaeb651a08f6f9262261543a6789de7b417c8", + "sha256": "861af76af9da0368caa6e0842b35c371b53778a0a00b548a62b48629ca79c584", "size": 6511 }, { @@ -11699,8 +11699,8 @@ "url": "https://support.claude.com/en/articles/13837440-use-plugins-in-claude", "status": "success", "path": "support/13837440-use-plugins-in-claude.md", - "sha256": "47de06c578d42f5d464e38d897ae0ee71db023e5aae87f5756bfcc1ef5228047", - "size": 15263 + "sha256": "ae1a0bef4e3a9eddb684cd1921c32671e58ff10d75d7cf0218810a27c6a6545e", + "size": 15275 }, { "url": "https://support.claude.com/en/articles/13854387-schedule-recurring-tasks-in-claude-cowork", @@ -11797,8 +11797,8 @@ "url": "https://support.claude.com/en/articles/13947068-assign-tasks-from-anywhere-in-claude-cowork", "status": "success", "path": "support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md", - "sha256": "d62b9016d6f24fc172c6319c3d26f642e350100edc158506eb81d78a726f3b1b", - "size": 8991 + "sha256": "cb7dba655124205ef5e71dd850f80ee3effee4b9347bc629c945fb18a26d03cc", + "size": 8993 }, { "url": "https://support.claude.com/en/articles/13979539-custom-visuals-in-chat-and-cowork", @@ -11818,7 +11818,7 @@ "url": "https://support.claude.com/en/articles/14116274-organize-your-tasks-with-projects-in-claude-cowork", "status": "success", "path": "support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md", - "sha256": "94bba2117e9e0241840b7e10c41ad82e0456552b98c42831354bfc3c9ce9e959", + "sha256": "68112047f027a61bc6f865d34e164a63ebe30e503c792eb8787ba973ce995044", "size": 7875 }, { @@ -11888,8 +11888,8 @@ "url": "https://support.claude.com/en/articles/14499648-how-scim-sync-works-for-enterprise-organizations", "status": "success", "path": "support/14499648-how-scim-sync-works-for-enterprise-organizations.md", - "sha256": "7cbe34a00d9b7aa2e5442d93ddbf7c1eb1957eea18ffa65e3c1c0046d9f14068", - "size": 7672 + "sha256": "b3d8b21dbdb6a04071f627e34eb1a26027958b6ab754466a8cbdef18cc6b7c2b", + "size": 7674 }, { "url": "https://support.claude.com/en/articles/14503520-available-beta-and-research-preview-features", @@ -12000,8 +12000,8 @@ "url": "https://support.claude.com/en/articles/14604842-cyber-verification-program", "status": "success", "path": "support/14604842-cyber-verification-program.md", - "sha256": "ccd33b7e37a4551765716c82352408f47d16b5dfa24dc60ec31012d68350f8e5", - "size": 36011 + "sha256": "ad64598d591885775753878d9cfe2f33f978822b512694e365da9cf7ed02a377", + "size": 36005 }, { "url": "https://support.claude.com/en/articles/14625619-claim-and-migrate-accounts-on-your-domain", @@ -12112,8 +12112,8 @@ "url": "https://support.claude.com/en/articles/15330088-set-a-default-model-for-your-organization", "status": "success", "path": "support/15330088-set-a-default-model-for-your-organization.md", - "sha256": "0b4949d75fc2db0cdaf54d5ce9260dd74252f736b00efc0cc6874ad90e3c0c6d", - "size": 11313 + "sha256": "bd3bef09a7400501048e316539aca213e63b5b639e2a82bd229d310ea4c19864", + "size": 11311 }, { "url": "https://support.claude.com/en/articles/15330651-claude-enterprise-admin-api-reference-guide", @@ -12224,8 +12224,8 @@ "url": "https://support.claude.com/en/articles/15694740-manage-model-access-for-your-organization", "status": "success", "path": "support/15694740-manage-model-access-for-your-organization.md", - "sha256": "554b3d6eab8281f3a28a8485ff4a0852296241ca826b87af4dd3d5dd927722f9", - "size": 10328 + "sha256": "03b45a360d367955a82ebbf37e41d2b75b627e627cc1905ec6abd39b5d86f4fd", + "size": 10338 }, { "url": "https://support.claude.com/en/articles/15707726-using-claude-for-legal-work-privilege-confidentiality-and-how-to-think-about-configuration", @@ -12259,8 +12259,8 @@ "url": "https://support.claude.com/en/articles/15936181-get-started-with-1password-for-claude", "status": "success", "path": "support/15936181-get-started-with-1password-for-claude.md", - "sha256": "10162c9a6414ef3ad8cd618bb4f0c4da80621c5e22d485a7f49baf1cbb05bc53", - "size": 5063 + "sha256": "f404535d8e6f4216281d4188fc6ed5ad9576a8ff577d0db18e7cc440a071504e", + "size": 5065 }, { "url": "https://support.claude.com/en/articles/16049681-why-claude-switched-models-in-your-conversation-with-opus-5-or-opus-5-5", @@ -12308,7 +12308,7 @@ "url": "https://support.claude.com/en/articles/16607638-understanding-your-pro-max-or-ultra-plan-invoices", "status": "success", "path": "support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md", - "sha256": "7029bc7d57f4c159c9737a4773e4fb712a2af723fb089f6b0abb53c16f6b6a21", + "sha256": "95a921ab0a2b4b72672f525041185612a1781bd58e0fe2f000972629866aef8a", "size": 5883 }, { @@ -12392,8 +12392,8 @@ "url": "https://support.claude.com/en/articles/16893491-get-started-with-smart-reports", "status": "success", "path": "support/16893491-get-started-with-smart-reports.md", - "sha256": "158093326964a0b5f48502b7c56194945f06172c2603b28bc25d8e2eebfece11", - "size": 17198 + "sha256": "d77a5ee31c4463e230abf3a2074a0b7ec70588f6e139b25a1a220ddb52e7ab1a", + "size": 17212 }, { "url": "https://support.claude.com/en/articles/16923645-get-started-with-claude-docs", @@ -12413,8 +12413,8 @@ "url": "https://support.claude.com/en/articles/16951679-use-claude-in-google-docs-sheets-and-slides", "status": "success", "path": "support/16951679-use-claude-in-google-docs-sheets-and-slides.md", - "sha256": "eadf98b0f5e06fdd24e1b1c7766ac62ee8bbe8e281999609a32a1e99c48c7dec", - "size": 22001 + "sha256": "8e95f82ea64a1a70c83fae7ff99c9fa26483cf74ceeca0d369d8c99e63208ff6", + "size": 21997 }, { "url": "https://support.claude.com/en/articles/16952184-set-up-salesforce-in-claude-for-your-organization", @@ -12441,8 +12441,8 @@ "url": "https://support.claude.com/en/articles/17005973-manage-pooled-group-budgets-on-enterprise-plans", "status": "success", "path": "support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md", - "sha256": "af58327cd38b392e54dd8618ef1cdd0daa45079568aa504053c427fccb549ba8", - "size": 7833 + "sha256": "9c366306b1d36f4d927d39e71d18c41597e96b4f5b7f3537cd27ef4c9e832985", + "size": 7831 }, { "url": "https://support.claude.com/en/articles/17007452-what-is-a-limit-reset", @@ -12490,8 +12490,8 @@ "url": "https://support.claude.com/en/articles/17203415-set-up-claude-for-intune", "status": "success", "path": "support/17203415-set-up-claude-for-intune.md", - "sha256": "91feecbfb4a03c48b05c3049bfbad1082dbb5ed93b2e4e627313796b34fcc2e6", - "size": 11377 + "sha256": "e14d0cd194d0c9e16e3d2e826d036b47388012f2309edc707b311d984c22b5e4", + "size": 11373 }, { "url": "https://support.claude.com/en/articles/17318731-use-claude-code-local-mode-and-claude-cowork-local-mode-on-a-hipaa-ready-enterprise-plan", @@ -12518,8 +12518,8 @@ "url": "https://support.claude.com/en/articles/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization", "status": "success", "path": "support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md", - "sha256": "2641a9a673a2e6c92fcc0439af77bbc0e65bc459c477e49dad50fb5ac4b3d840", - "size": 24640 + "sha256": "6db133503955effefb83714937fb1c092b367db97ab8a5873ee4be04dbabe8ae", + "size": 24636 }, { "url": "https://support.claude.com/en/articles/17454700-get-started-with-claude-dashboards", @@ -14380,8 +14380,8 @@ "url": "https://claude.com/docs/third-party/claude-desktop/data-storage", "status": "success", "path": "claude/third-party/claude-desktop/data-storage.md", - "sha256": "82af550424a2b20f61a6c1cb377906db3b3cc861fd029b67def1ff0646501dfd", - "size": 30299 + "sha256": "11a30fbf6d9a2ad1290819b1d07ae1cf5de247d4f52dedafc929c8a5f89141fa", + "size": 30334 }, { "url": "https://claude.com/docs/third-party/claude-desktop/entra-broker", @@ -14506,8 +14506,8 @@ "url": "https://claude.com/docs/third-party/claude-desktop/ssh-remote-sessions", "status": "success", "path": "claude/third-party/claude-desktop/ssh-remote-sessions.md", - "sha256": "880c5bc8aa369e93e25a585d3b9ad6f61391af7a3fa69b3bdaf6c8a12b5693ad", - "size": 82787 + "sha256": "c49a338d0b80453db0e38700ed307fcfbb52fdd8d0db18c04bb315a3a8b464c7", + "size": 112595 }, { "url": "https://claude.com/docs/third-party/claude-desktop/status-line", @@ -14548,8 +14548,8 @@ "url": "https://code.claude.com/docs/en/desktop-changelog", "status": "success", "path": "en/docs/claude-code/desktop-changelog.md", - "sha256": "0b9c66683c20346bccce5edf45162f1945d19b7db29ee115626819e17dfdfe67", - "size": 208824 + "sha256": "cac6a537e446076c84954dd7264ca62a5ffff40928db1cfa608adaf8c6e564d4", + "size": 211526 }, { "url": "https://code.claude.com/docs/en/plugin-dependencies", diff --git a/content/claude/third-party/claude-desktop/data-storage.md b/content/claude/third-party/claude-desktop/data-storage.md index 68aadb8e1..50b7e86d7 100644 --- a/content/claude/third-party/claude-desktop/data-storage.md +++ b/content/claude/third-party/claude-desktop/data-storage.md @@ -47,7 +47,7 @@ Within the application-data directory: Files in this directory are written with owner-only permissions so other OS accounts on the same machine cannot read them. The app encrypts stored sign-in tokens, API keys saved from the in-app configuration window, and similar secrets with the operating system's secure storage (see [Credentials](#credentials)). It doesn't encrypt conversations, settings, or the rest of the locally applied configuration. Protection at rest for those files depends on the device's full-disk encryption, such as FileVault or BitLocker. -The logs directory contains `main.log` (application and configuration-validation events), `cowork_vm_node.log` (sandbox VM activity), `claude.ai-web.log` (renderer events), and `mcp.log` / `mcp-server-.log` (MCP connection events). +The logs directory contains `main.log` (application and configuration-validation events), `ssh.log` (SSH connection events), `cowork_vm_node.log` (sandbox VM activity), `claude.ai-web.log` (renderer events), and `mcp.log` / `mcp-server-.log` (MCP connection events). Separately from the application-data directory, Claude Desktop writes user-visible outputs (Artifacts and scheduled-task results) to `~/Claude/` in your home directory, or `~/Documents/Claude/` on legacy installs. This folder is intended for you to browse directly and is not removed when you delete the application-data directory. To back up a user's data, copy every location listed under [Copy the data to the new device](#copy-the-data-to-the-new-device). diff --git a/content/claude/third-party/claude-desktop/ssh-remote-sessions.md b/content/claude/third-party/claude-desktop/ssh-remote-sessions.md index 354bb93ad..e2bbc2c1b 100644 --- a/content/claude/third-party/claude-desktop/ssh-remote-sessions.md +++ b/content/claude/third-party/claude-desktop/ssh-remote-sessions.md @@ -14,7 +14,7 @@ An SSH remote session is a [Code](https://claude.com/docs/third-party/claude-des ## How a remote session works -1. **Connect.** The user picks an SSH host from the environment picker in Code, or adds one by entering its address, port, and an identity file. Claude Desktop connects through the device's OpenSSH client on macOS and Linux, or its built-in SSH client on Windows (see [Host requirements](#host-requirements) to change either default), applies the host's entry from the device's `~/.ssh/config` (see [SSH configuration on the device](#ssh-configuration-on-the-device)), and prompts in the app if the host asks for a password or a one-time code. +1. **Connect.** The user picks an SSH host from the environment picker in Code, or adds one by entering its address, port, and an identity file. Claude Desktop connects through the device's OpenSSH client, or in some cases through its built-in SSH client (see [Host requirements](#host-requirements)), applies the host's entry from the device's `~/.ssh/config` (see [SSH configuration on the device](#ssh-configuration-on-the-device)), and prompts in the app if the host asks for a password or a one-time code. 2. **Deploy.** Claude Desktop places a remote server and the Claude Code engine under `~/.claude/remote/` in the SSH user's home directory on the host ([Host requirements](#host-requirements) lists every path) and reuses them on later connections. 3. **Run.** The remote server starts the engine on the host with the inference credential and policy from your managed configuration. Every file read, edit, shell command, and git operation runs on the host, in the working directory the user chose there. Claude Desktop connects to [managed MCP servers](https://claude.com/docs/third-party/claude-desktop/extensions.md#managed-mcp-servers-admin) from the device and exposes them to the engine as tools. 4. **Stream.** Claude's responses and tool output stream back to Claude Desktop. Permission prompts appear in Claude Desktop, and the engine waits on the host until the user answers. @@ -34,6 +34,7 @@ An idle engine stays on the host, with the credential in its environment, until * The user reopens the session and Claude Desktop ends the engine to start a fresh one. * The host restarts. * After an update that includes a new remote server, Claude Desktop replaces the host's remote server at a later connection. This ends the engines under the old server. Claude Desktop can put the replacement off while it believes that work is running on that host. +* After an update that includes a newer Claude Code, the user sends a message in the session. Claude Desktop 4.29.0 or later can then replace the engine with the newer version, if the engine has reported that it has no background or scheduled work. * On a Linux or macOS host, 30 days pass without a connection from Claude Desktop to the remote server. The remote server then stops and ends its engines. Requires Claude Desktop 1.52386.0 or later. * Someone ends the engine's process on the host. To list or end the engines and the remote server yourself on a Linux or macOS host, see [Files and processes on the remote machine](https://code.claude.com/docs/en/desktop#files-and-processes-on-the-remote-machine). There the engine is called Claude Code, and the remote server the helper. @@ -109,6 +110,8 @@ An MCP server in a remote session runs on the device or on the host, depending o * **Servers bundled in any other plugin that Claude Desktop copies to the host**: the host. The engine starts the plugin's local servers there, and connects to its remote MCP servers from there. * **Servers in Claude Code's own configuration on the host**: the host. The engine reads files such as `~/.claude.json` in the SSH user's home directory and a project's `.mcp.json`, and starts their local servers and connects to their remote MCP servers from there. +With the device's OpenSSH client, the user's first message can wait up to ten seconds, with the line `Setting up your MCP servers on …` under it. This can happen after a session starts, and after a quit, once Claude Desktop rejoins the running engine. Claude Desktop is handing the engine the local servers that the user added under **Settings > Developer**. If the engine doesn't get them in time, the message goes anyway, and the conversation shows `This message went without your MCP servers. If you need them, send it again once they're connected.` If the task needs those servers, have the user wait until Claude finishes responding, then send the message again. Requires Claude Desktop 4.4212.0 or later. + [`isLocalDevMcpEnabled`](https://claude.com/docs/third-party/claude-desktop/configuration#islocaldevmcpenabled), `managedMcpServers`, `allowedPluginMcpServers`, and `deniedPluginMcpServers` decide which of these servers a remote session loads, as they do for a local Code session (see [Applied as managed policy](https://claude.com/docs/third-party/claude-desktop/code.md#applied-as-managed-policy)). If the host has its own Claude Code managed settings, those take precedence over the Claude Code policy these keys produce (see [Managed configuration on the remote host](#managed-configuration-on-the-remote-host)). ## Enable SSH remote sessions @@ -156,7 +159,7 @@ Add each jump host, or bastion, that Claude Desktop checks to `sshHostAllowlist` Claude Desktop checks jump hosts in the `ProxyJump` that the device's `~/.ssh/config` sets for the session's host, or in a `ProxyCommand` written as `ssh -W %h:%p `. If one that it checks isn't on the allowlist when the app connects or reconnects a session, the connection fails. When the user starts a session or sends a message, they see [Your organization doesn't allow this SSH connection](#your-organization-doesn%E2%80%99t-allow-this-ssh-connection), and the card's details give that jump host's `HostName`. -Find the names to add in a terminal on a user's device. Skip `proxyjump` lines on devices that use the built-in client, which [refuses every `ProxyJump`](#ssh-configuration-on-the-device), listed or not. +Find the names to add in a terminal on a user's device. Skip `proxyjump` lines only on devices where the built-in client makes every connection, for example with `sshTransport` set to `builtin`. The built-in client [refuses every `ProxyJump`](#ssh-configuration-on-the-device), listed or not. 1. Run `ssh -G` with a host that users connect to, for example `ssh -G build01`. Look for a `proxyjump` line, or a `proxycommand` line written as `ssh -W %h:%p `. The command still counts with any of `-l`, `-p`, `-J`, `-q`, `-v`, `-N`, `-T`, `-x`, or `-a`, and the hosts after `-J` are jump hosts too. If a `proxycommand` line runs a program other than `ssh`, add nothing for it. 2. Run `ssh -G` with each jump host on that line, without any `:port`, and note the `hostname` that it prints. If the output for the first jump host on that line has a line of either kind, repeat this step with it. Ignore such a line in a later jump host's output. @@ -184,7 +187,7 @@ A device that gets its SSH keys from a managed profile, a registry policy, or th After the move, `sshHostAllowlist`, `sshTransport`, and `sshClientPath` from the profile, or from the profile's bootstrap server, don't apply, even where the console leaves them unset. For the profile's other settings, see [Which settings apply on a device with a managed profile](https://claude.com/docs/third-party/claude-desktop/admin-console.md#which-settings-apply-on-a-device-with-a-managed-profile). * **Which hosts**: the console's `sshHostAllowlist` applies. If the console leaves the key unset (**Not set**), or the app hasn't yet downloaded the console's configuration at this launch (the copy a device keeps of the last download holds no lists), `sshHostAllowlist` from Claude Code's managed settings on the device applies. With neither, SSH remote sessions are off. -* **Which SSH client**: the console's `sshTransport` and `sshClientPath` apply. A key that the console leaves unset takes its default under [Host requirements](#host-requirements). Until the app has downloaded the console's configuration at a launch, both keys count as unset. +* **Which SSH client**: the console's `sshTransport` and `sshClientPath` apply. On a Windows device, a client that the console's `sshClientPath` names makes the connection only if it is Microsoft's OpenSSH. With `system-openssh`, SSH connections fail under any other client. A key that the console leaves unset takes its default under [Host requirements](#host-requirements). Until the app has downloaded the console's configuration at a launch, both keys count as unset, so no client is pinned. Until then the built-in client makes the connection on a Windows device, even where the console sets `system-openssh`. The device's OpenSSH client makes it on a macOS or Linux device, even where the console sets `builtin`. To prevent or limit the move, set one of these keys in the profile itself: @@ -332,18 +335,34 @@ The host needs the following. * Linux or macOS on x86\_64 or arm64, or Windows on x64 or arm64. * On a Linux host, glibc 2.17 or later, or musl. The Claude Code engine is a single executable, and its glibc build links only against glibc's own libraries. Version 2.17 is the oldest glibc that build can load, and Claude Code's [system requirements](https://code.claude.com/docs/en/setup#system-requirements) still apply. To see the host's C library and its version, run `ldd --version` on the host. For a musl host, see [Alpine Linux and musl-based distributions](https://code.claude.com/docs/en/setup#alpine-linux-and-musl-based-distributions). -* An SSH server with the SFTP subsystem. On Windows, Microsoft's OpenSSH Server; with other SSH servers, the engine does not survive a dropped connection. -* If devices connect with Claude Desktop's built-in SSH client (the default on Windows devices), an SSH server that accepts several sessions on one connection. The built-in client can't connect where the server's `sshd_config` sets `MaxSessions 1`. Raise that limit, for example to OpenSSH's default of 10, or see [Hosts that allow one session per connection](#hosts-that-allow-one-session-per-connection). +* An SSH server. On Windows, Microsoft's OpenSSH Server; with other SSH servers, the engine does not survive a dropped connection. +* The SSH server's SFTP subsystem. For a Linux or macOS host that lacks it, see [Hosts without SFTP](#hosts-without-sftp). +* If devices connect with Claude Desktop's built-in SSH client, an SSH server that accepts several sessions on one connection. Before Claude Desktop 4.5284.0, that client is the default on Windows devices, and later it still connects to hosts already in use. The built-in client can't connect where the server's `sshd_config` sets `MaxSessions 1`. Raise that limit, for example to OpenSSH's default of 10, or see [Hosts that allow one session per connection](#hosts-that-allow-one-session-per-connection). * The server doesn't need to allow TCP, Unix socket, agent, or X11 forwarding. A `ProxyJump` host must allow TCP forwarding to the host's SSH port. * A POSIX shell, or PowerShell on Windows. * `git` on the path, for git features. * A home directory that the SSH user can write to and run programs from, with about 1 GB of disk space for the three Claude Code versions the app keeps and a fourth while an update installs. A home directory mounted `noexec` doesn't work. -The device needs the OpenSSH client (`ssh` and `ssh-keygen`). Claude Desktop runs the first `ssh` on the user's `PATH`; to pin a specific OpenSSH installation instead, set [`sshClientPath`](https://claude.com/docs/third-party/claude-desktop/configuration#sshclientpath) (beta, Claude Desktop 1.46388.1 or later) to the program's absolute path, and `ssh-keygen` is then taken from the same directory when present. If the pinned program is missing or cannot be run, SSH connections fail with an error that shows the configured path, rather than falling back to another `ssh`. For the `ssh` that carries the connection on a Windows device, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). +The device needs the OpenSSH client (`ssh` and `ssh-keygen`). Claude Desktop runs the first `ssh` on the user's `PATH`. For the `ssh` that carries the connection on a Windows device, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). + +To pin a specific OpenSSH installation instead, set [`sshClientPath`](https://claude.com/docs/third-party/claude-desktop/configuration#sshclientpath) (beta, Claude Desktop 1.46388.1 or later) to the program's absolute path: + +* **Companion tools**: Claude Desktop takes `ssh-keygen` and `ssh-add` from the same directory when they exist there. Otherwise it takes `ssh-keygen` from the user's `PATH`, and `ssh-add` from the operating system's own OpenSSH or else the `PATH`. +* **macOS and Linux devices**: the program can be a wrapper script that runs an OpenSSH client. +* **Windows devices**: the program must be an `.exe` file, not a `.cmd`, `.bat`, or `.ps1` script. Stricter rules apply to its version and folder. See **Client version** under [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client), and [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows). For a value that starts with `%LOCALAPPDATA%\`, see [Use an OpenSSH client installed per user](#use-an-openssh-client-installed-per-user). +* **A program that can't be used**: if the pinned program is missing, or on macOS and Linux can't be run, SSH connections fail with an error that shows the configured path. Where the OpenSSH client makes the connection, they also fail if the program is older than OpenSSH 7.6. Claude Desktop never runs another `ssh` program in its place. On Windows, if the program exists but can't be started, Claude Desktop's built-in client can still make the connection. +* **Every source of settings**: a bootstrap server or the Enterprise Admin Console that leaves `sshClientPath` out cancels the value that device management sets. A bootstrap server does so once its response has loaded at a launch, and the console as soon as the app starts. Claude Desktop then chooses the `ssh` program as if you had pinned nothing. Set the key everywhere you manage settings. From a bootstrap server, return each platform's path only to devices of that platform. -On macOS and Linux, Claude Desktop makes the SSH connection by running the device's OpenSSH client, so your own OpenSSH build's Kerberos (GSSAPI), certificate, and `ssh_config` support handles authentication. The program is the one `sshClientPath` names, or else the first `ssh` on the user's `PATH`, and it must be OpenSSH 7.6 or newer. On Windows, the app's built-in SSH client makes the connection by default, and the app runs the device's OpenSSH tools to evaluate the user's SSH configuration, look up host keys, and run the session's terminal. To have the device's OpenSSH client carry the connection on Windows too, set [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) (beta) to `system-openssh`; a client that the app finds itself must be Win32-OpenSSH 9.4 or newer. On a Windows device with no usable OpenSSH client and no `sshClientPath`, the built-in client is used regardless. For what to check first, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). Set `sshTransport` to `builtin` to use the built-in client on every platform. A change applies to new connections, and sessions that are already connected keep their client. +Claude Desktop makes the SSH connection by running the device's OpenSSH client, so your own OpenSSH build's Kerberos (GSSAPI), certificate, and `ssh_config` support handles authentication. The program is the one `sshClientPath` names, or else, on macOS and Linux, the first `ssh` on the user's `PATH`, and it must be OpenSSH 7.6 or later. On Windows, the device's OpenSSH client is the default in Claude Desktop 4.5284.0 or later, and only for hosts that are new to the device. See [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). -The built-in client also makes the connection in these cases: +To use one client for every host, set [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) (beta) to `system-openssh` or `builtin`. Both apply on every platform. A change applies to new connections, and sessions that are already connected keep their client. + +* **`system-openssh`**: use the device's OpenSSH client. +* **`builtin`**: use the app's built-in SSH client. The app still runs the device's OpenSSH tools to evaluate the user's SSH configuration, look up host keys, and run the session's terminal. The in-app help and some cards call this client the built-in library. +* **`auto`**: the same as leaving the key unset. +* **Any other value**: the app can't read it, for example a misspelling, and the built-in client makes every connection. + +The built-in client also makes the connection in these cases, and on Windows in the cases under [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client): * **The device can't start the OpenSSH client**: while `sshTransport` is unset or `auto` and `sshClientPath` is unset, the built-in client makes every connection until Claude Desktop restarts. Requires Claude Desktop 2.7032.0 or later. * **Claude Desktop is installed from the Microsoft Store**: the built-in client makes the connection unless `sshTransport` is `system-openssh`. With `system-openssh`, the device's OpenSSH client makes the connection, but the app can't show its prompts for a password, a one-time code, or a key passphrase, or its question about a host key that isn't on record. Use a sign-in method that needs no prompt, such as a key held by the SSH agent, and have users connect to each host once from a terminal before adding it in the app, so that the host's key is in the user's `known_hosts` file. @@ -361,15 +380,44 @@ Claude Desktop writes the following into the SSH user's home directory on the ho Each side of a remote session needs its own network access. -* Devices installed with the regular installer must reach `downloads.claude.ai`: Claude Desktop downloads the remote server there and uploads it to the host over SFTP. Devices installed with the [offline installer](https://claude.com/docs/third-party/claude-desktop/installation.md#offline-installation) don't: it bundles the remote server and the Claude Code engine for Linux x64 and arm64 hosts, and Claude Desktop uploads both over SFTP. Hosts on other platforms still need the download, so an offline-installed device that cannot reach `downloads.claude.ai` fails the session with a message saying the installer doesn't include remote components for that platform. -* The host must reach your inference endpoint and, if configured, your OTLP collector, plus whatever the user's own work needs. With the regular installer, it downloads the Claude Code engine from `downloads.claude.ai` when it can; when that fails, Claude Desktop downloads the engine on the device and uploads it over SFTP. Unless you disabled telemetry, the engine on the host also reports to the same Anthropic hosts as a local Code session (see [Telemetry and egress](https://claude.com/docs/third-party/claude-desktop/telemetry.md)). Blocking them does not affect the session. +* Devices installed with the regular installer must reach `downloads.claude.ai`: Claude Desktop downloads the remote server there and uploads it to the host. Devices installed with the [offline installer](https://claude.com/docs/third-party/claude-desktop/installation.md#offline-installation) don't: it bundles the remote server and the Claude Code engine for Linux x64 and arm64 hosts, and Claude Desktop uploads both. Hosts on other platforms still need the download, so an offline-installed device that cannot reach `downloads.claude.ai` fails the session with a message saying the installer doesn't include remote components for that platform. +* The host must reach your inference endpoint and, if configured, your OTLP collector, plus whatever the user's own work needs. With the regular installer, it downloads the Claude Code engine from `downloads.claude.ai` when it can; when that fails, Claude Desktop downloads the engine on the device and uploads it. Unless you disabled telemetry, the engine on the host also reports to the same Anthropic hosts as a local Code session (see [Telemetry and egress](https://claude.com/docs/third-party/claude-desktop/telemetry.md)). Blocking them does not affect the session. + +### Hosts without SFTP + +A remote session can start on a Linux or macOS host where SFTP is turned off or doesn't work. Claude Desktop then places its own setup files on the host with shell commands instead of SFTP. Before Claude Desktop 3.1623.0, setup fails on such a host. + +These features need SFTP, so they are off in that session. Users can keep working without them. + +* Image and document previews +* File attachments +* The Changes pane +* Plugins that Claude Desktop copies from the device +* Downloads of PDF and Office files: the download option is missing, or the download fails with `Couldn't download ` + +A session without SFTP needs at least the following. Where one is missing, setup fails (see [Setup on the host fails after SSH connects](#setup-on-the-host-fails-after-ssh-connects)). + +* **Version**: Claude Desktop 3.1623.0 or later on the device. +* **Client**: the device's OpenSSH client makes the connection. The built-in client needs SFTP. Before Claude Desktop 4.5284.0 it is the default on Windows devices, and in Claude Desktop 4.5284.0 or later it still makes the connection in some cases. To have the device's OpenSSH client make every connection, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). +* **Shell**: a POSIX shell on the host, with `sh` and the standard Unix tools such as `ls`, `cat`, and `rm`. +* **Base64 decoder**: `base64` or `openssl` on the host. +* **SHA-256 tool**: `sha256sum`, `shasum`, or `openssl` on the host. + +To bring back what is off, go by the second sentence of the notice that the user sees in the conversation. The notice begins, for example, "Image and document previews, file attachments, the Changes pane, and your computer's plugins are off." + +* **"turn on SFTP"**: the SSH server refuses SFTP. Enable `Subsystem sftp` in the server's `sshd_config`, and reload the SSH server. +* **"see why SFTP doesn't start"**: the SSH server accepts the request for SFTP, but SFTP never starts. In a terminal on the device, run `sftp` with the same host to see what stops it, then fix that on the host. +* **"let SFTP reach your home folder"**: over SFTP, Claude Desktop didn't find a folder it made under the SSH user's home directory, as when SFTP is confined to a folder. Set up the SSH server so that SFTP sees the home directory at the same path as the login shell does. +* **"refused the second sign-in"**: SFTP isn't at fault. The host refused what the user entered at the sign-in for file transfer, as it can when the user enters the same one-time code twice. Claude Desktop makes that second sign-in on [hosts that allow one session per connection](#hosts-that-allow-one-session-per-connection) and from [Windows devices that use the device's OpenSSH client](#prepare-windows-devices-for-the-openssh-client). If the host refuses it each time, have the user sign in by a method that needs no prompt, such as a key that an SSH agent holds. Before Claude Desktop 4.29.0, the connection fails. + +After the change, or to try the sign-in again, have the user quit and reopen Claude Desktop and start a new session. ### Hosts that allow one session per connection A device can connect to a host whose `sshd_config` sets `MaxSessions 1` only when the device's OpenSSH client makes the connection: * **macOS and Linux devices**: the device's OpenSSH client is the default. The device also needs Claude Desktop 3.1623.0 or later. -* **Windows devices**: the built-in client is the default, and it can't connect to such a host. To have the device's OpenSSH client make the connection, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). +* **Windows devices**: the built-in client can't connect to such a host. Before Claude Desktop 4.5284.0 it is the default, and in Claude Desktop 4.5284.0 or later it still makes the connection in some cases. To have the device's OpenSSH client make every connection, see [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client). Connecting to a host with this limit changes what the SSH server's log shows and how often devices sign in: @@ -379,30 +427,72 @@ Connecting to a host with this limit changes what the SSH server's log shows and ### Prepare Windows devices for the OpenSSH client -On Windows devices, the app's built-in SSH client makes the SSH connection by default. The device's OpenSSH client makes it when you set [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) (beta) to `system-openssh`. +With Claude Desktop 4.5284.0 or later, a Windows device connects to each host that is new to it through the device's OpenSSH client. A host that the device already connects to stays on the app's built-in SSH client, with no action required. A new or re-imaged PC, or a virtual desktop that keeps no local app data, has no hosts in use, so every host is new to it. The same holds where the app's record of earlier connections is damaged, because the app then resets it. A host that the device last connected to before Claude Desktop 1.46388.1 can count as new too, because earlier versions may have kept no record of it. Before Claude Desktop 4.5284.0, the built-in client makes every connection on Windows unless [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) (beta) is `system-openssh`. + +Choose what your Windows devices do. For the first and the third choice, check what the device's OpenSSH client needs, under **Check what the device's OpenSSH client needs on Windows** below. + +* **Leave `sshTransport` unset**: new hosts and new PCs use the OpenSSH client. +* **Keep the built-in client for every host**: set `sshTransport` to `builtin`. It holds for new hosts and new PCs too. If `sshClientPath` starts with `%LOCALAPPDATA%\`, remove it too, or SSH connections fail. See **If you set `sshTransport`** below. +* **Use the OpenSSH client for every host**: set `sshTransport` to `system-openssh`. To go back, set `builtin`, and if `sshClientPath` starts with `%LOCALAPPDATA%\`, remove it too. See **If you set `sshTransport`** below. + +With `sshTransport` unset or `auto`, the built-in client still connects in these cases, and in those under [Host requirements](#host-requirements): + +* **Hosts already in use**: a host that the device has reached only with the built-in client stays on it. A host that the device first reaches while `builtin` is set, or while it has no usable OpenSSH client, stays on the built-in client too. The same goes for a host first reached with a `.ppk` file that the built-in client can read, or after Windows denied the sign-in helper's start. +* **Configuration that hasn't loaded**: on a device that takes its configuration from the Enterprise Admin Console or a bootstrap server, the built-in client makes every connection at each launch until that configuration has loaded. If your bootstrap response sets `system-openssh`, set it in the registry too, so that it holds in this case. +* **A record that can't be read**: while the app can't read its own record of earlier connections, for example while a scanner holds the file, the built-in client makes that connection, whatever the host. +* **PuTTY key files**: a host whose identity file in the app is a PuTTY `.ppk` file that the built-in client can read, for example version 2, RSA, with no passphrase. +* **A blocked sign-in helper**: a host that asks for a password or a one-time code, where Windows denies the app the start of its sign-in helper while a user waits for the connection. Where the helper is missing or gives no answer, or only `ssh.exe` can't start it, the sign-in fails instead. +* **Another `ssh` program**: `sshClientPath` names an OpenSSH that isn't Microsoft's, or a Microsoft OpenSSH (Win32-OpenSSH) before 9.4. Unless the value starts with `%LOCALAPPDATA%\`, the app still runs the named program to read the user's SSH configuration and to run the session's terminal. With such a value and no `system-openssh`, the app doesn't start the program, and SSH connections fail. +* **No usable OpenSSH client, and no `sshClientPath`**: the built-in client makes every connection, whatever `sshTransport` says. See **Devices without a usable client** below. +* **An `sshClientPath` program that gives no answer**: the built-in client tries the connection, whatever `sshTransport` says. See [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows). + +Four of these cases pass with time. They are configuration that hasn't loaded, a record that can't be read, an `ssh.exe` that Windows wouldn't start, and an `sshClientPath` program that gave no answer. A new host first reached in such a case isn't kept: once the case has passed, its connections use the OpenSSH client. + +A host under **Hosts already in use** moves to the OpenSSH client, or counts as new, in these cases. Once the OpenSSH client has connected to it, the host stays there. A connection that fails for another reason moves nothing. + +* **You set `system-openssh`**: once one connection has succeeded under it, the device keeps no host on the built-in client for having used it before, even if you remove the setting later. Cases such as **PuTTY key files** still apply. +* **A host key that the built-in client can't check**: the user's `known_hosts` file has no plain entry for the host, and `ssh` would check its key against a certificate authority or another `known_hosts` file. The system-wide file is one such file. The host moves at its next connection. +* **A jump host**: a host that is given a jump host moves at its first connection after the user has quit and reopened Claude Desktop. Until then the built-in client dials the host without the jump host. +* **A record that is lost**: on a re-imaged PC, or once the app has reset a damaged record, every host counts as new. + +Nothing that a user does to a saved connection in Claude Desktop moves its host. Removing the connection and adding it again at the same address, or editing its address, keeps the client. The same machine added under another name, address, or port counts as a new host. A user who edits their own `~/.ssh/config` or `known_hosts` file can bring about the second or third case above. + +While hosts stay on the built-in client: + +* **Host key checks**: a host on the built-in client keeps that client's [host key check](#ssh-configuration-on-the-device), which reads the user's `known_hosts` file alone, not the system-wide one or a `RevokedHostKeys` file. To move those hosts to `ssh`'s own check, on a device with a usable OpenSSH client, set `sshTransport` to `system-openssh`. +* **Which client connected**: search `ssh.log` in the [logs directory](https://claude.com/docs/third-party/claude-desktop/data-storage.md#where-data-lives) for `master ready for` (the OpenSSH client) or `[SSH2Connection] Connected to` (the built-in client). If both appear for one connection, the later one counts. For the reason, search for `this connection attempt uses`: the line ends with the source of the choice, such as `host_kept` for a host already in use. The app doesn't show which client connected, and two devices can differ at one host. With the device's OpenSSH client on a Windows device: -* **Repeated sign-ins**: each time Claude Desktop connects or reconnects to a host, it signs in at least twice, to run commands and to transfer files, and once more for each terminal that opens. A Windows host takes at least one more sign-in each time. On a Windows device, each sign-in is a separate `ssh` process. They stay open together, so a per-user login limit on the host has to leave room for them. Claude Desktop repeats a typed password or key passphrase itself for the other sign-ins of that connection. A host that asks for a one-time code, a push approval, or a security key touch asks again at each sign-in. +* **Repeated sign-ins**: each time Claude Desktop connects or reconnects to a host, it signs in at least twice, to run commands and to transfer files, and once more for each terminal that opens. A Windows host takes at least one more sign-in each time. On a Windows device, each sign-in is a separate `ssh` process. They stay open together, so a per-user login limit on the host has to leave room for them. Each process connects to the host by name, so a name that stands for several machines, such as a load balancer or round-robin DNS, must send all connections from one device to the same machine. Claude Desktop repeats a typed password or key passphrase itself for the other sign-ins of that connection. A host that asks for a one-time code, a push approval, or a security key touch asks again at each sign-in. +* **Key files that other accounts can read**: `ssh` ignores a private key file that any account but the user, SYSTEM, or Administrators can read. After a sign-in fails over one, Claude Desktop tightens the file's access list where it can, and connects again. `ssh.log` records the list before and after. * **Host keys that aren't on record**: where the app can show a prompt, it asks the user whether to trust the key, and records a trusted key in the user's `known_hosts` file. To distribute host keys instead, see [SSH configuration on the device](#ssh-configuration-on-the-device). -* **Saved passwords**: when the session's host asks for the account password, the sign-in dialog has a **Remember password for ``** checkbox. To turn saved passwords off, set [`disableSshSavedPasswords`](https://code.claude.com/docs/en/desktop#managed-settings) to `true` in Claude Code's managed settings on the device, by the steps for `disableDesktopLocalSessions` under [Interaction with Claude Code managed settings on the device](#interaction-with-claude-code-managed-settings-on-the-device). The dialog then has no checkbox, and the app stops using passwords that it saved earlier. It doesn't delete them. +* **Saved passwords**: when the session's host asks for the account password, the sign-in dialog has a **Remember password for ``** checkbox. To turn saved passwords off, set [`disableSshSavedPasswords`](https://code.claude.com/docs/en/desktop#managed-settings) to `true` in Claude Code's managed settings on the device, by the steps for `disableDesktopLocalSessions` under [Interaction with Claude Code managed settings on the device](#interaction-with-claude-code-managed-settings-on-the-device). The dialog then has no checkbox, and the app stops using passwords that it saved earlier. It doesn't delete them, and the user's settings no longer offer to forget one. Removing the connection in the app still deletes its saved password. Deliver the setting before devices start to use the OpenSSH client. Neither the Enterprise Admin Console nor a bootstrap server can deliver it. -Before you set `sshTransport`, check what the device's OpenSSH client needs on Windows: +Check what the device's OpenSSH client needs on Windows: -* **One value for all platforms**: `sshTransport` has no per-platform form. A Windows registry policy reaches Windows devices only. A value from a bootstrap server or the Enterprise Admin Console reaches the macOS and Linux devices that it serves too, where the device's OpenSSH client already makes the connection by default. -* **Devices with a bootstrap server**: an available [bootstrap response](https://claude.com/docs/third-party/claude-desktop/bootstrap.md) replaces the registry's value of `sshTransport`, even if the response leaves the key out, so return the key in the response too. If you set `sshClientPath`, return it too, but only in a response that goes to Windows devices alone. It has no per-platform form either, and SSH connections fail on a macOS or Linux device that gets a Windows path. -* **Client version**: with no [`sshClientPath`](https://claude.com/docs/third-party/claude-desktop/configuration#sshclientpath), a usable client prints a version that starts with `OpenSSH_for_Windows_` and is 9.4 or later. Run `ssh -V` in a Command Prompt window on a device, signed in as the user. If that output is anything else, run `ssh.exe -V` in `%SystemRoot%\System32\OpenSSH` and in `%ProgramFiles%\OpenSSH`: Claude Desktop uses the first usable client that it finds, on the `PATH`, then in those two folders in that order. If you set `sshClientPath`, run that program with `-V` instead. In Claude Desktop 3.1623 and earlier, it has to pass the same test. -* **Devices without a usable client**: on a Windows device with no usable OpenSSH client and no `sshClientPath`, the built-in client is used regardless. Add the **OpenSSH Client** optional feature in Windows and install pending Windows updates, or install [Microsoft's newer build](https://learn.microsoft.com/en-us/troubleshoot/windows-server/system-management-components/upgrade-in-box-openssh-to-latest-openssh-release). Run the version check again, then have users quit and reopen Claude Desktop. -* **Application control**: `ssh` shows its prompts through three helper programs that ship with Claude Desktop, `claude-ssh-askpass.exe`, `claude-ssh-broker.exe`, and `claude-ssh-proxy.exe`. Allow them in your application control policy by their publisher, Anthropic, PBC. Their folder changes with each update, and the files carry no product name or version. Allow the `ssh.exe` that the version check found too. If Windows refuses to start the helpers, sign-ins that need a password, a one-time code, or a key passphrase fail, and `ssh` refuses a host whose key isn't on record. See [This computer won't start Claude's SSH sign-in helper](#this-computer-won%E2%80%99t-start-claude%E2%80%99s-ssh-sign-in-helper). -* **Key files**: `ssh` doesn't read a PuTTY `.ppk` key file. Export the key in OpenSSH format, and have the user select the exported file as the connection's identity file. +* **Client version**: with no [`sshClientPath`](https://claude.com/docs/third-party/claude-desktop/configuration#sshclientpath), a usable client prints a version that starts with `OpenSSH_for_Windows_` and is 9.4 or later. That is Microsoft OpenSSH, also called Win32-OpenSSH. Run `ssh -V` in a Command Prompt window on a device, signed in as the user. If that output is anything else, run `ssh.exe -V` in `%SystemRoot%\System32\OpenSSH` and in `%ProgramFiles%\OpenSSH`: Claude Desktop uses the first usable client that it finds, on the `PATH`, then in those two folders in that order. If you set `sshClientPath`, run that program with `-V` instead. With `sshTransport` unset or `auto`, or in Claude Desktop 3.1623 and earlier, it has to pass the same test. With `system-openssh`, it can instead be an OpenSSH client that isn't Microsoft's. Such a client has to meet the conditions in [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows) or in [Use an OpenSSH client installed per user](#use-an-openssh-client-installed-per-user). Each section names the Claude Desktop version that it requires. +* **Devices without a usable client**: on a Windows device with no usable OpenSSH client and no `sshClientPath`, the built-in client is used, whatever `sshTransport` says. Add the **OpenSSH Client** optional feature in Windows and install pending Windows updates, or install [Microsoft's newer build](https://learn.microsoft.com/en-us/troubleshoot/windows-server/system-management-components/upgrade-in-box-openssh-to-latest-openssh-release). Run the version check again, then have users quit and reopen Claude Desktop. Hosts that the device first reached without a usable client stay on the built-in client. To move them, set `sshTransport` to `system-openssh`. +* **Application control**: `ssh` shows its prompts through three helper programs that ship with Claude Desktop, `claude-ssh-askpass.exe`, `claude-ssh-broker.exe`, and `claude-ssh-proxy.exe`. Allow them in your application control policy by their publisher, Anthropic, PBC. Their folder changes with each update, and the files carry no product name or version. Allow the `ssh.exe` that the version check found too. If Windows refuses to start the helpers, the app can't ask for a key passphrase, and `ssh` refuses a host whose key isn't on record. Sign-ins that need a password or a one-time code fail where `sshTransport` is `system-openssh`. Otherwise the built-in client makes them where the app itself can't start the helper. See [This computer won't start Claude's SSH sign-in helper](#this-computer-won%E2%80%99t-start-claude%E2%80%99s-ssh-sign-in-helper). +* **Firewall and endpoint security**: allow `ssh.exe` outbound wherever you allow Claude Desktop itself. With `sshTransport` unset or `auto` and no `sshClientPath`, the built-in client takes over where Windows refuses to start `ssh.exe`, but not where `ssh.exe` starts and can't reach the network. Each connection that the OpenSSH client makes then fails or times out, and the card points to the network or the host, not to `ssh.exe`. +* **While `ssh.exe` can't reach the network**: a host that stays on the built-in client still connects. For other hosts, set `sshTransport` to `builtin`, for Windows devices only, until you can allow `ssh.exe` (see **One value for all platforms** below). A host that the device first reaches meanwhile stays on the built-in client afterwards. The session's terminal runs `ssh.exe` with either client, so it stays blocked until then. +* **Key files**: `ssh` doesn't read a PuTTY `.ppk` key file. Unless the host stays on the built-in client for that file (see **PuTTY key files** above), export the key in OpenSSH format, and have the user select the exported file as the connection's identity file. * **SSH configuration files**: `ssh` reads the user's `~/.ssh/config` itself, and the connection fails if `ssh` rejects the file. In a Command Prompt window on a device, signed in as the user, run the usable client with `-G` and a host, for example `ssh -G build01.corp.example.com`. Use the client's full path if it isn't the first `ssh` on the `PATH`. `ssh` prints the host's settings if it accepts the file, and an error if it doesn't. -* **Microsoft Store installs**: where Claude Desktop is installed from the Microsoft Store, it can't show `ssh`'s prompts. Use a sign-in method that needs no prompt, such as a key held by the SSH agent, and have users connect to each host once from a terminal before adding it in the app. + +If you set `sshTransport`: + +* **One value for all platforms**: `sshTransport` has no per-platform form. A Windows registry policy reaches Windows devices only. A value from a bootstrap server or the Enterprise Admin Console reaches the macOS and Linux devices that it serves too. The device's OpenSSH client already makes the connection there by default, so `builtin` moves them to the built-in client. To change Windows devices alone from a bootstrap server, return the key only in responses that go to them. +* **Devices with a bootstrap server**: an available [bootstrap response](https://claude.com/docs/third-party/claude-desktop/bootstrap.md) replaces the `sshTransport` and `sshClientPath` that device management sets in the registry, even if it leaves a key out. A response without `sshTransport` puts the device back on the default. A response without `sshClientPath` cancels your pin. Claude Desktop then chooses the client as if you had pinned nothing (see **Client version** above). Where the built-in client connects, the first `ssh` on the user's `PATH` reads the SSH configuration and runs the terminal. Return both keys in the response too. Return a Windows path only in responses that go to Windows devices. `sshClientPath` has no per-platform form either, and SSH connections fail on a macOS or Linux device that gets a Windows path. +* **Keys that a bootstrap response leaves out**: where a response leaves out `sshTransport` or `sshClientPath` and the registry sets it, Claude Desktop 4.29.0 or later writes a line to `ssh.log` in the [logs directory](https://claude.com/docs/third-party/claude-desktop/data-storage.md#where-data-lives) each time it connects to an SSH host. The line contains `the device profile sets` and names the key. +* **Devices on the Enterprise Admin Console**: the console's configuration replaces the registry's `sshTransport` and `sshClientPath`, even where the console leaves them unset. Set them in the console too. A client that isn't Microsoft's, or a value that starts with `%LOCALAPPDATA%\`, doesn't connect when it comes from the console. The console's `sshClientPath` reaches its macOS and Linux devices too, and SSH connections fail there under a Windows path. See [Devices that move to an admin console organization](#devices-that-move-to-an-admin-console-organization). +* **When a change takes effect**: at each host's next connection. An open app takes a change in the registry at its next configuration check. From a bootstrap server or the Enterprise Admin Console, an open app applies a new value only if it is `builtin`, once two configuration checks in a row return it. Other values wait, at the latest, until the app is reopened and has downloaded the configuration. A host that is connected keeps its client until the connection drops, which can take days. To move it at once on a Windows device, have the user quit and reopen Claude Desktop. After a change to the managed configuration the reopened app can fail to rejoin the engine, and a turn that still runs on the host is then cut short, as [How a remote session works](#how-a-remote-session-works) describes. A host that connects before the reopened app has downloaded the configuration goes by the registry's value with a bootstrap server. Where the registry sets none, and with the console, see **Configuration that hasn't loaded** above. +* **What `builtin` leaves on the device**: going back undoes nothing that was written while the OpenSSH client was in use. Saved passwords and new entries in the user's `known_hosts` file stay. The access list of a private key file that the app tightened stays too, and `ssh.log` recorded that list as it was before. The user's settings don't offer to forget a saved password under `builtin`, but removing the connection deletes it. ### SSH configuration on the device -Claude Desktop applies the host's entry in the user's `~/.ssh/config`. With the device's OpenSSH client (the default on macOS and Linux), `ssh` reads the entry itself, so settings such as `ProxyJump`, certificate host keys, and GSSAPI authentication apply, and the app still connects only to the resolved hostname that passed `sshHostAllowlist`. The built-in client (the default on Windows) applies the hostname, port, user, identity file, SSH agent, and `ProxyCommand`. +Claude Desktop applies the host's entry in the user's `~/.ssh/config`. With the device's OpenSSH client, `ssh` reads the entry itself, so settings such as `ProxyJump`, certificate host keys, and GSSAPI authentication apply, and the app still connects only to the resolved hostname that passed `sshHostAllowlist`. The built-in client applies the hostname, port, user, identity file, SSH agent, and `ProxyCommand`. -* For hosts behind a bastion, configure a `ProxyJump` or `ProxyCommand`. `ProxyJump` works only when the device's OpenSSH client carries the connection (the default on macOS and Linux). The built-in client refuses it. For the card that the user sees, see [Ask your IT administrator to set sshTransport to system-openssh](#ask-your-it-administrator-to-set-sshtransport-to-system-openssh). +* For hosts behind a bastion, configure a `ProxyJump` or `ProxyCommand`. `ProxyJump` works only when the device's OpenSSH client carries the connection. The built-in client refuses it. For the card that the user sees, see [Ask your IT administrator to set sshTransport to system-openssh](#ask-your-it-administrator-to-set-sshtransport-to-system-openssh). * A bastion must match `sshHostAllowlist` too. See [Jump hosts and the allowlist](#jump-hosts-and-the-allowlist). * With the device's OpenSSH client, OpenSSH's own host key checking applies. For a host whose key isn't on record yet, where the app can show a prompt, it shows the key's fingerprint, asks the user whether to trust it, and records a trusted key in the user's `known_hosts` file, unless the user's own SSH configuration accepts new keys without asking. The app can't show a prompt on every connection, for example when it reconnects in the background. Distribute the host keys or a host certificate authority to the devices, so that each host's key is on record before users connect. `@cert-authority` entries are honored. A key that differs from the one on record for the host is refused, whatever the entry's `StrictHostKeyChecking` says, unless another setting in the SSH configuration that applies to the host takes that check away, such as `NoHostAuthenticationForLocalhost yes` for a host on a loopback address. * With the device's OpenSSH client, you can keep the app from asking users to trust the key of a host that isn't on record yet. Distribute the host keys in the client's system-wide `known_hosts` file, such as `/etc/ssh/ssh_known_hosts`, or distribute a host certificate authority. Then set `StrictHostKeyChecking yes`, for example under `Host *`, in the client's system-wide configuration file, such as `/etc/ssh/ssh_config`, which also governs other uses of that client, such as `git` over SSH. Where the SSH configuration that applies to a host has `StrictHostKeyChecking yes`, Claude Desktop doesn't ask the user to trust such a key, and `ssh` refuses the host if it can't verify the key. A key that differs from the one on record is handled the same way with or without this setting. The setting doesn't bind the user. By OpenSSH's own rules, `ssh` reads the user's `~/.ssh/config` before the system-wide file and keeps the first value it finds for a setting, so a `StrictHostKeyChecking` line there applies in place of yours. `ssh` also accepts a key that the user adds to their own `known_hosts` file, but under `yes` a connection from a terminal doesn't record the key. A user who picks a host that `ssh` refuses sees "Couldn't connect to" followed by the host, with [SSH host key verification failed](#ssh-host-key-verification-failed) under **View details**. @@ -410,7 +500,8 @@ Claude Desktop applies the host's entry in the user's `~/.ssh/config`. With the * With the built-in client, an identity file protected by a passphrase is skipped, not prompted for. Load it into the SSH agent, or use an unencrypted key. With the device's OpenSSH client, the app asks for the passphrase once the host's key is verified, and skips the key if the user cancels. * With the built-in client, a host reached through a `ProxyCommand` gets the same host key check as a host reached directly. Before Claude Desktop 2.9939.0, the built-in client skipped host key verification for such a host. * With the built-in client, a host connects with its key unchecked when its entry sets `StrictHostKeyChecking no`, sets `UserKnownHostsFile` to `none` or `/dev/null`, and sets no `RevokedHostKeys`. The app shows no password or one-time code prompt for such a host, so it needs a key or SSH agent sign-in. -* The connection times out after 30 seconds. A larger `ConnectTimeout` in the host entry extends it. +* The connection times out after 30 seconds. A larger `ConnectTimeout` in the host entry extends it, and then applies to every try. +* With the device's OpenSSH client on macOS and Linux, a route through a jump host or a `ProxyCommand` gets more time where no `ConnectTimeout` applies, except to a [host that allows one session per connection](#hosts-that-allow-one-session-per-connection). When a user starts a session and the first try times out, the second try has 90 seconds. The time that a sign-in dialog for a `ProxyJump` host is open doesn't count. A jump host's push approval or security key touch counts, and so does anything that a `ProxyCommand` waits for. If a connection still times out while the user types or approves, set a `ConnectTimeout` that leaves time for it. Reconnects that Claude Desktop starts on its own have 30 seconds a try, so a route that is always slow still needs `ConnectTimeout`. Before Claude Desktop 4.4212.0, the second try has 30 seconds, and the dialog's time counts. With either client, the connection that carries the session leaves these settings off, whatever the entry says: @@ -428,7 +519,8 @@ Name another client only on devices with one user, not on devices that several u The client that you name makes the connection only if all of these conditions hold: -* **Folder**: the program is an `.exe` file under Program Files or Program Files (x86). +* **Folder**: the program is an `.exe` file under Program Files or Program Files (x86). For a program under a user's `AppData\Local` folder, see [Use an OpenSSH client installed per user](#use-an-openssh-client-installed-per-user). +* **Links**: with every link and junction on the path followed, the program is still under Program Files or Program Files (x86), and Windows can resolve the path. Before Claude Desktop 4.4212.0, Claude Desktop checked only the path as written, so a client that a junction places outside Program Files stops connecting when the device updates. * **Version**: the program is OpenSSH 8.5 or later. To check, run the program with `-V` in a Command Prompt window, for example `"C:\Program Files\Git\usr\bin\ssh.exe" -V`. * **`sshClientPath` and `sshTransport`**: `sshClientPath` holds the program's absolute path, and [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) is `system-openssh`. * **Source of both settings**: both values come from [machine policy](https://claude.com/docs/third-party/claude-desktop/mdm.md#4-deploy-the-configuration) under `HKLM\SOFTWARE\Policies\Claude`, or from the [bootstrap server](https://claude.com/docs/third-party/claude-desktop/bootstrap.md) that machine policy names. Values from a user's own configuration file or from `HKCU` don't count. Neither do values from an admin-console organization that a user's own sign-in points the device to. @@ -437,7 +529,7 @@ The client that you name makes the connection only if all of these conditions ho Before you deliver `sshClientPath` and `sshTransport`, check for these devices: * **Devices without the program**: with no file at the path that `sshClientPath` names, every SSH connection fails, whatever the value of `sshTransport`, and Claude Desktop's built-in SSH client doesn't take over. Install the program first, or deliver both settings only to devices that have it. A device that gets neither setting connects as before. -* **Devices with a bootstrap server**: once loaded, the server's response replaces machine policy's values, even for a setting that the response leaves out. Return both settings in the response as well as in machine policy. Return `sshClientPath` only to Windows devices, because SSH connections fail on a macOS or Linux device that gets a Windows path. +* **Devices with a bootstrap server**: once loaded, the server's response replaces machine policy's values, even for a setting that the response leaves out. A response that leaves `sshClientPath` out cancels your choice of client, and Microsoft's OpenSSH or the built-in client then connects. Return both settings in the response as well as in machine policy. Return `sshClientPath` only to Windows devices, because SSH connections fail on a macOS or Linux device that gets a Windows path. If `sshTransport` is `system-openssh` and any other condition in the list doesn't hold, connections fail with the card "Ask your IT administrator to fix the configured SSH program". Claude Desktop never runs another `ssh` in the program's place. @@ -455,6 +547,39 @@ With a client that isn't Microsoft's, plan for the following: * **Sign-ins where Claude Desktop can't ask**: only an SSH key that needs nothing typed signs in. A sign-in that needs a prompt fails with the card "Ask your IT administrator about your organization's SSH program", and `ssh.log` names the cause. * **Application control**: allow the client and the `ssh-keygen.exe` beside the client in your application control policy, as well as Claude Desktop's own [sign-in helpers](#this-computer-won%E2%80%99t-start-claude%E2%80%99s-ssh-sign-in-helper). Claude Desktop tests its prompts with that `ssh-keygen.exe`. While the test fails, only an SSH key that needs nothing typed signs in. +### Use an OpenSSH client installed per user + +To have Windows devices connect with an OpenSSH client that your packaging installs under each user's `AppData\Local` folder, such as a per-user copy of Git for Windows, start the value of [`sshClientPath`](https://claude.com/docs/third-party/claude-desktop/configuration#sshclientpath) with `%LOCALAPPDATA%\`, for example `%LOCALAPPDATA%\Programs\Git\usr\bin\ssh.exe`. Such a value also needs [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) set to `system-openssh`. Requires Claude Desktop 4.4212.0 or later. An earlier version rejects the value, and every SSH connection on that device fails, so deliver the value only to devices that have updated. + +> [!WARNING] +> +> Install the client under Program Files where your packaging allows it. Under `AppData\Local`, the user, and any program that runs as the user, can replace the client and the files that it loads. On these devices, the user can get around `sshClientPath` and `sshHostAllowlist`. A replaced client also sees SSH passwords and key passphrases, saved passwords included, and everything that the session sends and receives. + +Use a per-user client only on devices with one user, not on devices that several users share. + +The client makes the connection only if it meets the **Version**, **Source of both settings**, and **Trial start** conditions in [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows), and all of these conditions too: + +* **Value in machine policy**: `sshClientPath` under `HKLM\SOFTWARE\Policies\Claude` is a string value (`REG_SZ`), not an expandable string (`REG_EXPAND_SZ`), and still starts with the text `%LOCALAPPDATA%\`. The tool that writes the value can expand the variable, so read the value back from the registry. +* **Same value from the bootstrap server**: on a device with a [bootstrap server](https://claude.com/docs/third-party/claude-desktop/bootstrap.md), set the value in machine policy and in the response. The response replaces machine policy's `sshClientPath` and `sshTransport`, even if it leaves them out, so return both. Claude Desktop accepts the value from a response only if machine policy has the same value, character for character. In JSON, write each backslash twice. Return the value to Windows devices only, because SSH connections fail on a macOS or Linux device that gets it. +* **No value from the admin console**: Claude Desktop rejects a value that the device gets from an [admin console organization](https://claude.com/docs/third-party/claude-desktop/admin-console.md), even if machine policy has the same value. +* **Real location**: with every link and junction on the path followed, the client is in `AppData\Local` under the signed-in user's profile folder, and Windows can resolve the path. Claude Desktop checks where the client is, not who can write to its folder, so make sure that no other user can. +* **No administrator rights**: Claude Desktop runs without administrator rights. It has those rights when it is started as administrator, and it can have them when a service, a scheduled task, or an SSH session starts it. It also has them under the built-in Administrator account, and for an administrator on a device with User Account Control turned off. + +If a condition doesn't hold, or `sshTransport` is unset, `auto`, or `builtin`, SSH connections fail with the card "Ask your IT administrator to fix the configured SSH program". Claude Desktop's built-in SSH client tries the connection in one case only, where the per-user client's file exists but Windows won't start it or it gives no answer. + +To find the cause, select **View details** on the card and read the line that starts with `ssh:`. + +* **The line shows `%LOCALAPPDATA%`**: Claude Desktop rejected the value, and the card says that the program is missing or can't be run, even if it is there. Check the value in machine policy, the bootstrap response, the admin console, `sshTransport`, and administrator rights. To narrow the cause down, search `ssh.log` in the [logs directory](https://claude.com/docs/third-party/claude-desktop/data-storage.md#where-data-lives) on the device for `sshClientPath begins with`. The last line that you find names the cause. +* **The line shows a path without the variable**: in the path, `~` stands for the user's profile folder. If no line under it starts with `Claude needs:`, the user has no `.exe` file at that path. A path in another account's folder, such as `C:\Windows\System32\config\systemprofile`, means that the tool that wrote the value expanded the variable. A `Claude needs:` line that asks for Program Files means that a link leads out of the user's `AppData\Local` folder, or that the value is a full path without the variable, in the registry or in the bootstrap response. +* **The line says that `sshClientPath` isn't a local absolute path**: the device runs an earlier version, the registry value is an expandable string, which Claude Desktop doesn't read, or the value has a mistake such as `..` or a second `%`. + +With a per-user client, plan for the SSH files, prompts, and sign-ins that [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows) describes, and for the following: + +* **Application control**: allow the client and the `ssh-keygen.exe` beside the client in your application control policy. If your policy blocks the client, users don't see the card "Ask your IT administrator to fix the configured SSH program". The built-in client tries the connection, and `ssh.log` says that the program gave no answer. +* **Upgrades**: if the name of the client's folder contains a version number, change the value in machine policy and in the bootstrap response together with each upgrade. Prefer a folder name without a version to a junction, because through a junction Claude Desktop can stop reusing saved SSH passwords. +* **Moved or mounted profiles**: Claude Desktop looks in `AppData\Local` under the user's profile folder, even where the `LOCALAPPDATA` variable points elsewhere. It refuses a profile folder that is a UNC path, such as `\\server\profiles\user`. Where Windows mounts the profile from a profile container, test one device before you deliver the value to the others. +* **A changed or removed value**: a running Claude Desktop can keep using the client after you change or remove the value. Have users quit and reopen Claude Desktop. + ## Troubleshoot ### Your organization doesn't allow this SSH connection @@ -481,26 +606,31 @@ The configured inference credential is one of the kinds listed as refused under The host's key has changed, or it is not in the device's `~/.ssh/known_hosts` and was not trusted in the app (the built-in client never asks). Connect to the host from a terminal on the device to check and record the current key, then retry. -With the device's OpenSSH client (the default on macOS and Linux), if `StrictHostKeyChecking yes` applies to the host, connecting from a terminal doesn't record its key. Instead, check the key and add it to the system-wide `known_hosts` file, or give the host a certificate from your host certificate authority (see [SSH configuration on the device](#ssh-configuration-on-the-device)). +With the device's OpenSSH client, if `StrictHostKeyChecking yes` applies to the host, connecting from a terminal doesn't record its key. Instead, check the key and add it to the system-wide `known_hosts` file, or give the host a certificate from your host certificate authority (see [SSH configuration on the device](#ssh-configuration-on-the-device)). ### Ask your IT administrator to set sshTransport to system-openssh The built-in client made the connection, and the host needs the device's OpenSSH client. Where the app can name a step, the card's title gives it, and the card's text gives the cause, either "Claude's built-in SSH library can't connect through a jump host (ProxyJump)." or "Claude's built-in SSH library can't check host keys against a certificate authority or another known\_hosts file." -* **"Ask your IT administrator to set sshTransport to system-openssh"**: the built-in client is the device's default, and the device has a usable OpenSSH client. Set [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) to `system-openssh`. +* **"Ask your IT administrator to set sshTransport to system-openssh"**: the built-in client is the device's default, and the device has a usable OpenSSH client. Set [`sshTransport`](https://claude.com/docs/third-party/claude-desktop/configuration#sshtransport) to `system-openssh`. Claude Desktop 4.5284.0 or later doesn't show this title: the OpenSSH client makes the connection instead. * **"Ask your IT administrator to change sshTransport from builtin to system-openssh"**: your configuration sets `sshTransport` to `builtin`. Change it to `system-openssh`. * **"Ask your admin to correct the sshTransport setting"**: the app can't read the value that your configuration gives `sshTransport`, for example a misspelling, so the built-in client makes the connection. Correct the value. Requires Claude Desktop 2.37337.0 or later. -* **"Ask your IT administrator to install Microsoft OpenSSH 9.4 or newer and set sshTransport to system-openssh, then quit and reopen Claude"**: the built-in client is the device's default, and the app found no usable OpenSSH client on the device. Install the client, and set the key. -* **"Ask your IT administrator to install Microsoft OpenSSH 9.4 or newer, then quit and reopen Claude"**: `sshTransport` is `system-openssh`, and the app found no usable OpenSSH client on the device. Install the client. +* **"Ask your IT administrator to install Microsoft OpenSSH 9.4 or newer and set sshTransport to system-openssh, then quit and reopen Claude"**: the built-in client is the device's default, and the app found no usable OpenSSH client on the device. Install the client, and set the key. Claude Desktop 4.5284.0 or later shows the next title instead. +* **"Ask your IT administrator to install Microsoft OpenSSH 9.4 or newer, then quit and reopen Claude"**: the app found no usable OpenSSH client on the device. Install the client. Before Claude Desktop 4.5284.0, this title appears only where `sshTransport` is `system-openssh`. +* **"Check your network or VPN and try again, or quit and reopen Claude"**: the device's configuration from the Enterprise Admin Console or a bootstrap server hasn't loaded, so the built-in client made the connection. Requires Claude Desktop 4.5284.0 or later. * **"Quit and reopen Claude; if this comes back, ask your IT administrator to let Claude use the system OpenSSH client"**: the device couldn't start the OpenSSH client earlier in this run of the app (see [Host requirements](#host-requirements)). Where the app can name no step, the card's title gives the cause, either ` needs a jump host, which Claude can't use here` or `Claude can't check 's key here`. These cards require Claude Desktop 2.31226.0 or later. Before Claude Desktop 2.31226.0, the built-in client refused a `ProxyJump` host with a message that suggests `ProxyCommand`. +### Ask your IT administrator to fix the configured SSH program + +The program that `sshClientPath` names is missing, can't be run, is too old, or on Windows doesn't meet the conditions for its kind. Claude Desktop never runs another `ssh` in its place. Select **View details** on the card for the program's path. On a Windows device, to find the condition, see [Use the OpenSSH client of Git for Windows](#use-the-openssh-client-of-git-for-windows) or [Use an OpenSSH client installed per user](#use-an-openssh-client-installed-per-user). With no `sshClientPath`, the card appears on a macOS or Linux device where `sshTransport` is `system-openssh` and the device can't start its own `ssh`. A Windows device in that state connects with the built-in client. + ### This computer won't start Claude's SSH sign-in helper -On a Windows device where the device's OpenSSH client makes the connection, Windows refused to start one of the helper programs through which Claude Desktop shows `ssh`'s prompts. Without them the app can't ask for a password or a one-time code, so the user can't sign in to a host that needs one. Select **View details** on the card for the blocked program's path and the error code. Allow the helper programs as described under [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client), then have the user try again. Requires Claude Desktop 2.37337.0 or later. +On a Windows device where the device's OpenSSH client makes the connection, Windows refused to start one of the helper programs through which Claude Desktop shows `ssh`'s prompts. Without them the app can't ask for a password or a one-time code, so the user can't sign in to a host that needs one. In Claude Desktop 4.5284.0 or later, with `sshTransport` unset or `auto`, the [built-in client connects instead](#prepare-windows-devices-for-the-openssh-client) where the app itself can't start the helper, and this card doesn't appear. Select **View details** on the card for the blocked program's path and, where Windows gave one, the error code. Allow the helper programs as described under [Prepare Windows devices for the OpenSSH client](#prepare-windows-devices-for-the-openssh-client), then have the user try again. Requires Claude Desktop 2.37337.0 or later. ### This computer's ssh refuses a backslash or dollar sign in user names @@ -516,18 +646,27 @@ This card requires Claude Desktop 2.37337.0 or later. SSH connected, but Claude Desktop couldn't place or start the remote server or the engine on the host. Select **View details** on the failure card to read the app's own message, which can end with a code in square brackets. Match the code, or the start of the message: -* **`[SFTP_UNAVAILABLE]`**: the host's SSH server refused the SFTP subsystem. Enable `Subsystem sftp` in the server's `sshd_config`. +* **`[SFTP_UNAVAILABLE]`**: the host's SSH server refused the SFTP subsystem. Enable `Subsystem sftp` in the server's `sshd_config`, or see what a session needs under [Hosts without SFTP](#hosts-without-sftp). * **`[SESSION_LIMIT]`**: the host's SSH server refused to open another session on the connection. If the host has to keep its `MaxSessions` limit, update the macOS or Linux device to Claude Desktop 3.1623.0 or later, and see [Hosts that allow one session per connection](#hosts-that-allow-one-session-per-connection). Otherwise, raise `MaxSessions` in the server's `sshd_config`, for example to OpenSSH's default of 10, and reload the SSH server. -* **`[SFTP_NOT_STARTED]`**: the host's SSH server accepted the request for SFTP, but the SFTP server ended before its first answer, or text arrived in place of that answer. In a terminal on the device, run `sftp` with the same host, for example `sftp user@build01.corp.example.com`, to see what stops it. Then check the settings and files that the message names. +* **`[SFTP_NOT_STARTED]`**: the host's SSH server accepted the request for SFTP, but the SFTP server ended before its first answer, or text arrived in place of that answer. In a terminal on the device, run `sftp` with the same host, for example `sftp user@build01.corp.example.com`, to see what stops it. Then check the settings and files that the message names, or see what a session needs under [Hosts without SFTP](#hosts-without-sftp). * **`[EXEC_NO_INPUT]`**: the host's SSH server ran the app's command but passed it no input, which setup and the session's own link need. In a terminal on the device, run `echo hi | ssh` with the same host and `cat`, for example `echo hi | ssh user@build01.corp.example.com cat`. It prints `hi` on a host that passes input. Have the host's administrator let commands run over SSH receive input. * **`[ENOSPC]` or `[EDQUOT]`**: a disk is full, or a quota is used up. In a message that starts with `Couldn't prepare the deploy locally`, the disk is the device's. In any other message it is the host's, so free space in the SSH user's home directory. [Host requirements](#host-requirements) gives the space the app needs. * **`Unsupported remote platform`**: the host's operating system or processor isn't among those under [Host requirements](#host-requirements). * **`[CLI_NOT_RUNNABLE]`**: the remote server installed the engine, but the engine's first run didn't start or didn't exit cleanly, so the remote server removed it. One cause is a glibc older than 2.17. Run `ldd --version` on the host to check. Before Claude Desktop 2.37337.0, the message has no code and starts with `Couldn't install the Claude CLI on the remote (cli archive)`. -* **`[NO_INSTALL_RESULT]`**: the remote server's install step printed no result. A home directory mounted `noexec` is one cause. +* **`[NO_INSTALL_RESULT]`**: the remote server's install step printed no result. A home directory mounted `noexec` is one cause, where the host's error message doesn't say `Permission denied` or `Operation not permitted`. Where it does, the code is `[SERVER_NOT_RUNNABLE]`. Before Claude Desktop 4.4212.0, a host with SFTP gets `[NO_INSTALL_RESULT]` in both cases. +* **`[SETUP_DIR_NOEXEC]`**: on a [host without SFTP](#hosts-without-sftp), the host didn't run a test program from `~/.claude/remote` in the SSH user's home directory, so the app didn't copy the remote server. A home directory mounted `noexec` and a restricted login shell are two causes. Have the host's administrator let the SSH user run programs from `~/.claude/remote`. +* **`[SERVER_NOT_RUNNABLE]`**: the remote server didn't run from `~/.claude/remote` in the SSH user's home directory, or stopped before it answered. A home directory mounted `noexec` is one cause, and security software on the host that keeps programs from running there is another. Have the host's administrator check that programs can run from that folder. Before Claude Desktop 4.4212.0, the code appears only on a [host without SFTP](#hosts-without-sftp). +* **`[DOWNLOAD_BUSY]`**: Anthropic's download server answered that it is busy, so Claude Desktop couldn't download the engine or the remote server to the device. Claude Desktop has already waited and asked again. Have the user try again in a few minutes. If the code keeps coming back, check whether a proxy on the device's network limits downloads from `downloads.claude.ai`, because a proxy can give the same answer. `[SESSION_LIMIT]` and `[SFTP_NOT_STARTED]` require Claude Desktop 2.31226.0 or later, and appear only when the device's OpenSSH client makes the connection. `[SESSION_LIMIT]` appears only on macOS and Linux devices. Their cards are titled ` allows too few SSH sessions per connection` and `SFTP doesn't start on `. -`[CLI_NOT_RUNNABLE]` and `[EXEC_NO_INPUT]` require Claude Desktop 2.37337.0 or later. `[EXEC_NO_INPUT]` appears only on Windows devices where the device's OpenSSH client makes the connection. Their cards are titled `Claude Code didn't run on ` and ` doesn't pass input to commands run over SSH`. From the same version, the card is titled `Couldn't copy Claude Code to ` where the app couldn't put its files on the host, and `Couldn't install Claude Code on ` where the engine's install failed, each for a cause with no card of its own. +`[CLI_NOT_RUNNABLE]` and `[EXEC_NO_INPUT]` require Claude Desktop 2.37337.0 or later. `[EXEC_NO_INPUT]` appears only where the device's OpenSSH client makes the connection. Their cards are titled `Claude Code didn't run on ` and `Ask 's administrator to let SSH commands receive input`. From the same version, the card is titled `Couldn't copy Claude Code to ` where the app couldn't put its files on the host, and `Couldn't install Claude Code on ` where the engine's install failed, each for a cause with no card of its own. + +Before Claude Desktop 4.29.0, the `[EXEC_NO_INPUT]` card is titled ` doesn't pass input to commands run over SSH`. + +`[SETUP_DIR_NOEXEC]` and `[SERVER_NOT_RUNNABLE]` require Claude Desktop 3.1623.0 or later. Their card is titled `Ask 's administrator to let Claude's server run`. + +`[DOWNLOAD_BUSY]` requires Claude Desktop 4.4212.0 or later, and its card is titled `Try again in a few minutes`. Before Claude Desktop 4.4212.0, the card for `[SETUP_DIR_NOEXEC]` and `[SERVER_NOT_RUNNABLE]` is titled `Claude's server didn't run on `. ### Git commands fail with Read-only file system diff --git a/content/en/docs/claude-code/desktop-changelog.md b/content/en/docs/claude-code/desktop-changelog.md index ecf09ff61..c2e332cf5 100644 --- a/content/en/docs/claude-code/desktop-changelog.md +++ b/content/en/docs/claude-code/desktop-changelog.md @@ -120,7 +120,7 @@ In a local session, click an HTML, PDF, or video path in the chat to open it in > [!NOTE] > -> In an [SSH session](#ssh-sessions), Claude can't open your app in the Browser pane, because it doesn't have the pane's tools there. To look at the app yourself, [forward its port to your computer](#reach-a-port-on-the-remote-machine). +> In an [SSH session](#ssh-sessions), Claude doesn't have the Browser pane's tools, so it can't open your app in the pane or [auto-verify](#auto-verify-changes) its changes. The pane's **Dev servers** menu and your [configured preview servers](#configure-preview-servers) aren't available either. To look at the app yourself, start its server on the remote machine, then [forward its port to your computer](#reach-a-port-on-the-remote-machine). If the Browser pane isn't open after Claude starts a server in a local session, click **Open** on the server's card in the chat. @@ -1002,7 +1002,7 @@ A Linux or macOS remote machine needs a supported processor, an SSH server with * **One-time codes with `MaxSessions 1`**: if every login prompts you, as with one-time codes, `!` commands fail. Run those commands in a terminal tab instead, which prompts in its own pane. * **Install folder**: Desktop installs a helper program and Claude Code under `~/.claude/remote/` in your home directory. It runs them from there, so that folder can't be on a file system mounted `noexec`. Allow about 1 GB of disk space in the home directory of each user who connects. For what that folder holds, see [Files and processes on the remote machine](#files-and-processes-on-the-remote-machine). * **Shell**: the shell set for your account on the remote machine has to run commands sent over SSH, as Bash, Zsh, and `sh` do -* **Network**: Claude Code runs on the remote machine and makes its network requests from there, so the machine needs the [network access that Claude Code requires](https://code.claude.com/docs/en/network-config.md#network-access-requirements). If the machine can't download Claude Code, Desktop downloads it on your computer and uploads it. Claude Code's other requests still go out from the remote machine. On a Linux remote machine, if those requests need a proxy, [set it for SSH sessions](#set-a-proxy-or-a-ca-certificate-for-ssh-sessions). +* **Network**: Claude Code runs on the remote machine and makes its network requests from there, so the machine needs the [network access that Claude Code requires](https://code.claude.com/docs/en/network-config.md#network-access-requirements). If the machine can't download Claude Code, Desktop downloads it on your computer and uploads it. Claude Code's other requests still go out from the remote machine. If a Linux remote machine needs a proxy or a CA certificate, [set it for SSH sessions](#set-a-proxy-or-a-ca-certificate-for-ssh-sessions). #### Check a remote machine's host key @@ -1030,7 +1030,7 @@ If a troubleshooting step sent you here, go back to that step after either resul If a Linux remote machine reaches the internet through a proxy or needs a CA certificate, add the [proxy and CA variables](https://code.claude.com/docs/en/network-config.md) under `env` in `~/.claude/settings.json` there. Add them even if you already export them in `~/.profile`, `~/.bash_profile`, `~/.zprofile`, or `~/.zshrc` on that machine. -In an SSH session, Claude Code doesn't get the variables from those files, even when `claude` in a terminal on that machine does. The session can then hang, or show **The connection from … to the API failed** or **Authentication failed**, and signing in again doesn't help. +In an SSH session, Claude Code doesn't get the variables from those files, even when `claude` in a terminal on that machine does. The session can then hang, or show **The connection from … to the API failed**, **Authentication failed**, or **Claude Code on … couldn’t verify the API connection’s certificate**. Signing in again doesn't help. **1. Add the variables** @@ -1948,6 +1948,28 @@ In local and SSH sessions, the desktop app delivers each user's connected claude For the permission, plugin, and delivery keys only a managed source can set, see [Keys only managed settings can set](https://code.claude.com/docs/en/managed-settings.md#managed-only-settings). +#### Claude Code settings that behave differently in the Code tab + +In a local session, these keys, among others, have a different effect or no visible one, because the Code tab replaces the terminal interface. They still apply in the terminal, so you can leave them set. + +| Key | In a local session | +| - | - | +| `askUserQuestionTimeout` | the timeout doesn't apply, so a question from Claude stays open for a user to answer | +| `awaySummaryEnabled` | the key has no effect | +| `bashEditDiffEnabled` | the Code tab doesn't show the list of files that a Bash command changed | +| `companyAnnouncements` | the Code tab doesn't show announcements | +| `defaultShell` | commands that users type after `!` run in a shell that the app chooses: their login shell on macOS and Linux, PowerShell on Windows | +| `fileSuggestion` | the `@` file picker builds its own file list and doesn't run the command you set | +| `modelPicker` | the model picker lists the models available to each user's account. To limit them, set [`availableModels`](https://code.claude.com/docs/en/model-config#restrict-model-selection). | +| `pluginTrustMessage` | the warning that users see when they install a plugin doesn't include the message you set | +| `prUrlTemplate` | pull request links use the pull request's own URL, not the template | +| `respectGitignore` | the `@` file picker builds its own file list and doesn't read this key | +| `respondToBashCommands` | Claude responds to the output of commands that users run with `!`, whatever the value | +| `showClearContextOnPlanAccept` | users get no clear-context option when they approve a plan | +| `skipDangerousModePermissionPrompt` | the Code tab has its own confirmation for [Bypass permissions mode](#choose-a-permission-mode), and this key doesn't skip it | +| `verbose`, `viewMode` | each user chooses the view under [**Transcript view** in the session menu](#switch-view-modes) | +| `worktree.baseRef`, `worktree.sparsePaths`, `worktree.symlinkDirectories` | not used for the worktree that the Code tab creates for a session | + ### Device management policies IT teams can manage the desktop app through MDM on macOS, group policy on Windows, or a policy file on Linux. Available policies include enabling or disabling the Claude Code feature, controlling auto-updates on macOS and Windows, and setting a custom deployment URL. @@ -2100,7 +2122,7 @@ Desktop and CLI read the same configuration files, so your setup carries over: * **[CLAUDE.md](https://code.claude.com/docs/en/memory.md)** and `CLAUDE.local.md` files in your project are used by both * **[MCP servers](https://code.claude.com/docs/en/mcp.md)** configured in `~/.claude.json` or `.mcp.json` work in both * **[Hooks](https://code.claude.com/docs/en/hooks.md)** and **[skills](https://code.claude.com/docs/en/skills.md)** defined in settings apply to both -* **[Settings](https://code.claude.com/docs/en/settings.md)** in `~/.claude.json` and `~/.claude/settings.json` are shared. Permission rules, allowed tools, and other settings in `settings.json` apply to Desktop sessions. +* **[Settings](https://code.claude.com/docs/en/settings.md)** in `~/.claude.json` and `~/.claude/settings.json` are shared. Permission rules, allowed tools, and other settings in `settings.json` apply to Desktop sessions. Some keys [behave differently in the Code tab](#claude-code-settings-that-behave-differently-in-the-code-tab). * **Models**: the same [models](https://code.claude.com/docs/en/model-config.md#available-models) are available in both. In Desktop, select the model from the model picker in the row under the prompt box. You can change the model mid-session from the same picker. #### MCP servers from the Claude Desktop chat app @@ -2281,7 +2303,12 @@ You get `ssh.log`, Desktop's record of its SSH connections, in a zip file of Des Look through the files before you send them, because they can include names and other details from your environment. `` and `` stand for names that Desktop replaced. Desktop doesn't replace every name, and an SSH host or user name can still appear as written. If you send the zip file to someone, tell them which host failed and when, because the logs may not name it. -The zip file doesn't hold the log of the helper program that Desktop installs on the remote machine. To get that log as well, copy `remote-server.log` from the helper's folder under [`~/.claude/remote/run/`](#files-and-processes-on-the-remote-machine) in the home directory of the user who connected. Look through that file too before you send it. +The zip file doesn't hold the log of the helper program that Desktop installs on the remote machine. To get that log as well, copy these files from the helper's folder under [`~/.claude/remote/run/`](#files-and-processes-on-the-remote-machine) in the home directory of the user who connected: + +* **`remote-server.log`**: the log of the helper's latest run. +* **`remote-server.log.old`**, if it is there: the log of the run before that. Copy it as soon as you can, because you lose it the next time Desktop connects and has to start the helper again. + +Look through those files too before you send them. ### App won't quit diff --git a/content/en/docs/claude-code/desktop.md b/content/en/docs/claude-code/desktop.md index ecf09ff61..c2e332cf5 100644 --- a/content/en/docs/claude-code/desktop.md +++ b/content/en/docs/claude-code/desktop.md @@ -120,7 +120,7 @@ In a local session, click an HTML, PDF, or video path in the chat to open it in > [!NOTE] > -> In an [SSH session](#ssh-sessions), Claude can't open your app in the Browser pane, because it doesn't have the pane's tools there. To look at the app yourself, [forward its port to your computer](#reach-a-port-on-the-remote-machine). +> In an [SSH session](#ssh-sessions), Claude doesn't have the Browser pane's tools, so it can't open your app in the pane or [auto-verify](#auto-verify-changes) its changes. The pane's **Dev servers** menu and your [configured preview servers](#configure-preview-servers) aren't available either. To look at the app yourself, start its server on the remote machine, then [forward its port to your computer](#reach-a-port-on-the-remote-machine). If the Browser pane isn't open after Claude starts a server in a local session, click **Open** on the server's card in the chat. @@ -1002,7 +1002,7 @@ A Linux or macOS remote machine needs a supported processor, an SSH server with * **One-time codes with `MaxSessions 1`**: if every login prompts you, as with one-time codes, `!` commands fail. Run those commands in a terminal tab instead, which prompts in its own pane. * **Install folder**: Desktop installs a helper program and Claude Code under `~/.claude/remote/` in your home directory. It runs them from there, so that folder can't be on a file system mounted `noexec`. Allow about 1 GB of disk space in the home directory of each user who connects. For what that folder holds, see [Files and processes on the remote machine](#files-and-processes-on-the-remote-machine). * **Shell**: the shell set for your account on the remote machine has to run commands sent over SSH, as Bash, Zsh, and `sh` do -* **Network**: Claude Code runs on the remote machine and makes its network requests from there, so the machine needs the [network access that Claude Code requires](https://code.claude.com/docs/en/network-config.md#network-access-requirements). If the machine can't download Claude Code, Desktop downloads it on your computer and uploads it. Claude Code's other requests still go out from the remote machine. On a Linux remote machine, if those requests need a proxy, [set it for SSH sessions](#set-a-proxy-or-a-ca-certificate-for-ssh-sessions). +* **Network**: Claude Code runs on the remote machine and makes its network requests from there, so the machine needs the [network access that Claude Code requires](https://code.claude.com/docs/en/network-config.md#network-access-requirements). If the machine can't download Claude Code, Desktop downloads it on your computer and uploads it. Claude Code's other requests still go out from the remote machine. If a Linux remote machine needs a proxy or a CA certificate, [set it for SSH sessions](#set-a-proxy-or-a-ca-certificate-for-ssh-sessions). #### Check a remote machine's host key @@ -1030,7 +1030,7 @@ If a troubleshooting step sent you here, go back to that step after either resul If a Linux remote machine reaches the internet through a proxy or needs a CA certificate, add the [proxy and CA variables](https://code.claude.com/docs/en/network-config.md) under `env` in `~/.claude/settings.json` there. Add them even if you already export them in `~/.profile`, `~/.bash_profile`, `~/.zprofile`, or `~/.zshrc` on that machine. -In an SSH session, Claude Code doesn't get the variables from those files, even when `claude` in a terminal on that machine does. The session can then hang, or show **The connection from … to the API failed** or **Authentication failed**, and signing in again doesn't help. +In an SSH session, Claude Code doesn't get the variables from those files, even when `claude` in a terminal on that machine does. The session can then hang, or show **The connection from … to the API failed**, **Authentication failed**, or **Claude Code on … couldn’t verify the API connection’s certificate**. Signing in again doesn't help. **1. Add the variables** @@ -1948,6 +1948,28 @@ In local and SSH sessions, the desktop app delivers each user's connected claude For the permission, plugin, and delivery keys only a managed source can set, see [Keys only managed settings can set](https://code.claude.com/docs/en/managed-settings.md#managed-only-settings). +#### Claude Code settings that behave differently in the Code tab + +In a local session, these keys, among others, have a different effect or no visible one, because the Code tab replaces the terminal interface. They still apply in the terminal, so you can leave them set. + +| Key | In a local session | +| - | - | +| `askUserQuestionTimeout` | the timeout doesn't apply, so a question from Claude stays open for a user to answer | +| `awaySummaryEnabled` | the key has no effect | +| `bashEditDiffEnabled` | the Code tab doesn't show the list of files that a Bash command changed | +| `companyAnnouncements` | the Code tab doesn't show announcements | +| `defaultShell` | commands that users type after `!` run in a shell that the app chooses: their login shell on macOS and Linux, PowerShell on Windows | +| `fileSuggestion` | the `@` file picker builds its own file list and doesn't run the command you set | +| `modelPicker` | the model picker lists the models available to each user's account. To limit them, set [`availableModels`](https://code.claude.com/docs/en/model-config#restrict-model-selection). | +| `pluginTrustMessage` | the warning that users see when they install a plugin doesn't include the message you set | +| `prUrlTemplate` | pull request links use the pull request's own URL, not the template | +| `respectGitignore` | the `@` file picker builds its own file list and doesn't read this key | +| `respondToBashCommands` | Claude responds to the output of commands that users run with `!`, whatever the value | +| `showClearContextOnPlanAccept` | users get no clear-context option when they approve a plan | +| `skipDangerousModePermissionPrompt` | the Code tab has its own confirmation for [Bypass permissions mode](#choose-a-permission-mode), and this key doesn't skip it | +| `verbose`, `viewMode` | each user chooses the view under [**Transcript view** in the session menu](#switch-view-modes) | +| `worktree.baseRef`, `worktree.sparsePaths`, `worktree.symlinkDirectories` | not used for the worktree that the Code tab creates for a session | + ### Device management policies IT teams can manage the desktop app through MDM on macOS, group policy on Windows, or a policy file on Linux. Available policies include enabling or disabling the Claude Code feature, controlling auto-updates on macOS and Windows, and setting a custom deployment URL. @@ -2100,7 +2122,7 @@ Desktop and CLI read the same configuration files, so your setup carries over: * **[CLAUDE.md](https://code.claude.com/docs/en/memory.md)** and `CLAUDE.local.md` files in your project are used by both * **[MCP servers](https://code.claude.com/docs/en/mcp.md)** configured in `~/.claude.json` or `.mcp.json` work in both * **[Hooks](https://code.claude.com/docs/en/hooks.md)** and **[skills](https://code.claude.com/docs/en/skills.md)** defined in settings apply to both -* **[Settings](https://code.claude.com/docs/en/settings.md)** in `~/.claude.json` and `~/.claude/settings.json` are shared. Permission rules, allowed tools, and other settings in `settings.json` apply to Desktop sessions. +* **[Settings](https://code.claude.com/docs/en/settings.md)** in `~/.claude.json` and `~/.claude/settings.json` are shared. Permission rules, allowed tools, and other settings in `settings.json` apply to Desktop sessions. Some keys [behave differently in the Code tab](#claude-code-settings-that-behave-differently-in-the-code-tab). * **Models**: the same [models](https://code.claude.com/docs/en/model-config.md#available-models) are available in both. In Desktop, select the model from the model picker in the row under the prompt box. You can change the model mid-session from the same picker. #### MCP servers from the Claude Desktop chat app @@ -2281,7 +2303,12 @@ You get `ssh.log`, Desktop's record of its SSH connections, in a zip file of Des Look through the files before you send them, because they can include names and other details from your environment. `` and `` stand for names that Desktop replaced. Desktop doesn't replace every name, and an SSH host or user name can still appear as written. If you send the zip file to someone, tell them which host failed and when, because the logs may not name it. -The zip file doesn't hold the log of the helper program that Desktop installs on the remote machine. To get that log as well, copy `remote-server.log` from the helper's folder under [`~/.claude/remote/run/`](#files-and-processes-on-the-remote-machine) in the home directory of the user who connected. Look through that file too before you send it. +The zip file doesn't hold the log of the helper program that Desktop installs on the remote machine. To get that log as well, copy these files from the helper's folder under [`~/.claude/remote/run/`](#files-and-processes-on-the-remote-machine) in the home directory of the user who connected: + +* **`remote-server.log`**: the log of the helper's latest run. +* **`remote-server.log.old`**, if it is there: the log of the run before that. Copy it as soon as you can, because you lose it the next time Desktop connects and has to start the helper again. + +Look through those files too before you send them. ### App won't quit diff --git a/content/en/docs/claude-code/setup.md b/content/en/docs/claude-code/setup.md index 09df53848..ddc7576f7 100644 --- a/content/en/docs/claude-code/setup.md +++ b/content/en/docs/claude-code/setup.md @@ -26,6 +26,7 @@ Claude Code runs on the following platforms and configurations: ### Additional dependencies * **ripgrep**: usually included with Claude Code. If search fails, see [search troubleshooting](https://code.claude.com/docs/en/troubleshooting.md#search-and-discovery-issues). +* **Git**: optional. If git is installed, [`claude plugin eval`](https://code.claude.com/docs/en/plugin-evals#requirements) requires 2.31 or later. [Uploads of a local repository to a cloud session](https://code.claude.com/docs/en/claude-code-on-the-web.md#send-local-repositories-without-github) from macOS, Linux, or WSL need git 2.31 or later. Run `git --version` to see your version. ## Install Claude Code @@ -39,7 +40,7 @@ To install Claude Code, open a terminal and run the command for your system. If > > **macOS, Linux, WSL:** > -> ```bash theme={null} +> ```bash theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} > curl -fsSL https://claude.ai/install.sh | bash > ``` > @@ -47,13 +48,13 @@ To install Claude Code, open a terminal and run the command for your system. If > > **Windows PowerShell:** > -> ```powershell theme={null} +> ```powershell theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} > irm https://claude.ai/install.ps1 | iex > ``` > > **Windows CMD:** > -> ```batch theme={null} +> ```batch theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} > curl -fsSL https://claude.ai/install.cmd -o install.cmd && install.cmd && del install.cmd > ``` > @@ -71,7 +72,7 @@ To install Claude Code, open a terminal and run the command for your system. If > [tab] Homebrew > -> ```bash theme={null} +> ```bash theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} > brew install --cask claude-code > ``` > @@ -83,7 +84,7 @@ To install Claude Code, open a terminal and run the command for your system. If > [tab] WinGet > -> ```powershell theme={null} +> ```powershell theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} theme={null} > winget install Anthropic.ClaudeCode > ``` > diff --git a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md index 7be8d2f46..e9e74353b 100644 --- a/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md +++ b/content/support/10310342-how-do-i-log-out-of-all-active-sessions.md @@ -46,7 +46,7 @@ Logging out of all active sessions also logs you out of Claude Code. To log out If you used your Claude account to authenticate into Claude Code, you can see and log out of those sign-ins in **Settings > Account**, where they're listed with your other sessions. If they aren't listed there, manage your authorization tokens in **Settings > Claude Code**. To remove a token and log out of Claude Code, click the trash can icon. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793554200&signature=a7a60816d1dfdc5b0ca9abae70f40599f3970054a1295b2185b5a6f9857ea88b&req=dSYnHst4nohdWvMW1HO4zVuHix%2F402O5AQofdwM8qVfPKitskjUBru9hS4%2Fs%0Addj9LTc6Y6r9vZF22Q8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1608263923/b4fa7d6f6f08f2adffb4ea63bc58/image+%287%29.png?expires=1793604600&signature=d35fd0ab8cf281de9622b2e36aa636454933192338858d61fbda02caf7961400&req=dSYnHst4nohdWvMW1HO4zVuHix%2F71mO9AQofdwM8qVdaMO0fJ%2FGp2kAmhPMx%0AVOnSsOBtYTUSfOUnwEM%3D%0A) ## Unable to access your account? diff --git a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md index ddba4a862..30efc3783 100644 --- a/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md +++ b/content/support/10504844-manage-user-feedback-settings-on-team-and-enterprise-plans.md @@ -6,6 +6,6 @@ As a Primary Owner or Owner of a Team or Enterprise plan, you can manage the abi 2. Use the toggle to change the **Rate chats** setting for your organization: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793554200&signature=8424cf248f8c26000c22c7b2f563ea94fe3b6af23d5b41b2275b43245573eb36&req=diAiHst3n4dfWvMW1HO4zYGm8yQZFazO085gFtEpvcQXhTbgK3hmHX6QULIE%0AAvp1eNVJV10WF2HC7jY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2058292603/75752add0bed6a9f3ab217f01708/CleanShot%2B2026-02-12%2Bat%2B08_55_14-402x.png?expires=1793604600&signature=1d79b32d86e59b034e4423ef65d701de2cc34d091c7ccf1fd60c69368696c7ad&req=diAiHst3n4dfWvMW1HO4zYGm8yQaEKzK085gFtEpvcRvDkMSFASfR9NXkdo4%0A2SQXufu9Lrc4LF%2F6Ccw%3D%0A) More information on how Anthropic collects, uses, and stores feedback data can be found in our Privacy Center: **[How long do you store my organization’s data?](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data)** \ No newline at end of file diff --git a/content/support/10593882-share-and-unshare-chats.md b/content/support/10593882-share-and-unshare-chats.md index d95b81eec..de9042f5a 100644 --- a/content/support/10593882-share-and-unshare-chats.md +++ b/content/support/10593882-share-and-unshare-chats.md @@ -38,12 +38,12 @@ To unshare a chat: Users on Free, Pro, Max, or Ultra plans can review a log of shared chats by navigating to **[Settings > Privacy](https://claude.ai/settings/data-privacy-controls)**. Find the **Privacy settings** section and click “Manage” next to **Shared chats:** -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1793554200&signature=a5c395218bc555416d1bf989da28a17ecbd226081317558164d211b01f082d5f&req=dSklF894lIheWvMW1HO4zWn5HjAYZ0Fpc9cNIYuX0GEElW7bFyF2i%2FoSYDYg%0AZS0wiIGU71MOlx58144%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1921669913/7cc7be48cfc7a18f9f469d6cd83c/CleanShot+2026-01-08+at+10_20_43%402x.png?expires=1793604600&signature=1c8a2312958ed868ebefdb6ab5f68cb49a9827c4f093f9e178069683d675c89f&req=dSklF894lIheWvMW1HO4zWn5HjAbYkFtc9cNIYuX0GHs9X%2BMwaKaj9fRmlI5%0AMZKijv6DzRuidbdpSRw%3D%0A) This will open a **Shared chats** modal listing the title, date shared, and link to each chat, allowing you to easily review and access all your previously-shared content. From here, you also have the option to click “Unshare” next to each listed chat to revoke access to the last snapshot you shared: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1793554200&signature=8cf38e9035224c07ec59a4d358da3d4ea81729c146a25fdac6ad212bb9a541cc&req=dSYlEst6noleWfMW1HO4ze44eSRkkRY8guvTv9woD7YpuPGSMiAbGrcRDbKm%0AcqIw%2BJ2nNaEOhYWa8UY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243810/e6fe1d262597446c7fe21dff9f10/AD_4nXdW-GhByF8uKV7fCq9lTbkVB91FglSL6TSyXAOUk_MLcTV9YsEMBMkm9rgm1oXqv0k3sJh1JhlzZP6tHVkKbDJJ71pDRRtM3aVNG64MDuKDIzgmknh-XDZdNa7biTsTdwGoPr5GRg?expires=1793604600&signature=965e7247ea26314a0b42768efc29823938d099df0b8ad1010320a793cdf58857&req=dSYlEst6noleWfMW1HO4ze44eSRnlBY4guvTv9woD7YrGYg1dxWuY8lQYiEI%0AgCKaYOlF7VF0nMH7UIA%3D%0A) If you don’t have any shared chat snapshots, the **Shared chats** modal will show “No shared content found”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1793554200&signature=6095d3e786f48f6c273ab368fedaf87fff8ff9e548000a2fbdbd8f8ef80acc3f&req=dSYlEst6nolfUfMW1HO4zdaFnMZxhI2zDeZsm0Gz1HvcRwm%2F9MGKs1z9XXB%2F%0ATkAtIngoTMyOP7wDih0%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1624243808/b025db8e598f0c88fb16d83d48d5/AD_4nXeUwCKnmFzzrjMHhfr5By4zk5pJlkEn3wbJ8-aNfu13Yl99IjBywpqPx9G07QRzpH1EwRY7uG7Q9m9fib98Gql1cIV7XwUCTzEgBNu79Ey8tCOS5CEVmwveIcEOxJ4fonBhe3g9MA?expires=1793604600&signature=c8e31cecfe998b6109dcedff6ec4a02496253d054e40e630956161fa31babd6b&req=dSYlEst6nolfUfMW1HO4zdaFnMZygY23DeZsm0Gz1Hs%2Fb11jX9GeEWOIQ2%2F7%0Aq1UkVgvoIddm2ujuVBs%3D%0A) \ No newline at end of file diff --git a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md index 9326225a9..34ca74d15 100644 --- a/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md +++ b/content/support/10949351-getting-started-with-local-mcp-servers-on-claude-desktop.md @@ -48,7 +48,7 @@ for specific instructions. Custom desktop extensions uploads allow Team and Enterprise plans to leverage organization-specific workflows that aren’t available in the public directory. After creating a custom desktop extension, Owners and Primary Owners can navigate to **Settings > Desktop app**, select "Manage" next to **Extensions** (or **Settings > Extensions** in the older Settings layout), and click "Advanced settings" to access the **Extension Developer** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793554200&signature=1a29451083a3afc7a84f492cee29970d8bbc73661ac92d7f770645b2fdce3974&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN6MjkwHn9K2IaIG2J%2FhiJrLpMawYM3yZbg%0AeL%2BS0c2QChlaa90AzMw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1681607607/ba6e379d2769d190f0970a0adaed/AD_4nXd4aZkqjJFpiXMPF28Pih7HmSJ9pPsnoWAfVgiLdFRFiTkO92YtXteIjvDHaPl7T0tjfpRTBOlyrMbQ_aciCNDgfIuEvV3szmKvt72x5O51DMSClXOYWk1JIRIzylwkj3joXqZcLw?expires=1793604600&signature=e54b0e75856717b3c6949a84cff9ed29a801db6141598ae04e8026ff69c7cd0f&req=dSYvF89%2BmodfXvMW1HO4zWbPxUN5Nzk0Hn9K2IaIG2LhUibMOqLLxiHKUYBv%0AHb7sNwwfsp%2BuvbUExmg%3D%0A) Click “Install Extension…” and select the .mcpb file. Follow the prompts to install and configure your custom desktop extension. For more in-depth information, please refer to our [desktop extension developer documentation](https://github.com/anthropics/mcpb). diff --git a/content/support/11101966-use-voice-mode.md b/content/support/11101966-use-voice-mode.md index ebccd8fee..1d443b203 100644 --- a/content/support/11101966-use-voice-mode.md +++ b/content/support/11101966-use-voice-mode.md @@ -24,7 +24,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the sound wave symbol in the lower right corner of the chat window to activate voice mode: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1793554200&signature=e70999d761e20cbc810cf596b5630538b0da26c6bfad8c1aa4935c6eee6e11bb&req=diAjFMp7lYddWfMW1HO4zZyGr813vlMSF6uXnTLMvvCpnqA5irijId255T6x%0AcVog%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042358620/1bf2311353615c1c494da1312a17/124b93a8-0a9b-4c84-9d1f-ede6ca3498dd?expires=1793604600&signature=c57e5a0266780616e00909e3fb716cc18d0ab82cd3f87cf484e4f14b407708be&req=diAjFMp7lYddWfMW1HO4zZyGr810u1MWF6uXnTLMvvBa4ug9xooDKTR597bz%0A9d5v%0A) 3. Start talking and see your prompt automatically populate in the chat input. @@ -32,7 +32,7 @@ Voice mode transforms how you interact with Claude by: 5. Claude will remain in voice mode until you click the “Stop” button in the lower right corner of the chat window: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1793554200&signature=d02ef2bc6e6c9a660282ccdca8ea45e9a8f5023db18966e79d5b6d583933553f&req=diAjFMp7n4FZWfMW1HO4zU6VRP7PTbhrxNdRzYWrfF6JY2%2BndgywiuWbj8Ng%0A7J%2ByftUByQK8hikTT3I%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352060/162f9e61f7fbeb689201dfc1cac1/6a7fafb2-31df-43be-a43f-0059d735e3c4?expires=1793604600&signature=f8f833082141754c5b1892fc3bbd9315000917e370c13aa91ec81452ee67e025&req=diAjFMp7n4FZWfMW1HO4zU6VRP7MSLhvxNdRzYWrfF4yuWG8K5LqRYD8URsn%0AEDIPLpdSwysZ8mhTCqk%3D%0A) ### On mobile (iOS and Android) @@ -40,7 +40,7 @@ Voice mode transforms how you interact with Claude by: 2. Tap the voice mode icon (sound wave symbol next to the microphone icon) in the text input field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1793554200&signature=9867dffadcd1c794fe7892930e2981666c5b3d6152dea46473a8a6e6668a0fea&req=diAjFMp7lIdWWfMW1HO4zQTUIPd%2FldxMD%2FRXAPlQ7LY6tzJOii1js1MMa4OU%0ADv9e%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042359690/68879db64559ecf87991f73ce058/671ff972-9e08-4686-bc04-955dab4b2de3?expires=1793604600&signature=f79f56a7b1be033a38ac6559d91677b971e30238a431ad576f83a975fc0c09b7&req=diAjFMp7lIdWWfMW1HO4zQTUIPd8kNxID%2FRXAPlQ7LZadTbynTKBrEZB2hZb%0ACHG6%0A) 3. Choose a voice to personalize your experience. @@ -78,7 +78,7 @@ To change the voice later: - **On mobile:** Click the settings button in the bottom left corner while chatting with Claude in voice mode, then tap your preferred voice and pace: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1793554200&signature=ed415131c7bb497db61af4034f04ce01d3f0afe197223bb23073708f2cf2ed7d&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGWmQZVQIy8OQfYsvK3zLMwHVn5BJpkRZx2qg%0A6Qah9mdVcXw%2BWGk%2FeSU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2042352063/25eca25bcfd573ecab30dd53158c/074454a6-fa5a-4c49-8b19-02d434b4ca50?expires=1793604600&signature=8cd1c59ef931b7c6dffc2832b5749f2d5950441977ecbe639206d58b33e9ff47&req=diAjFMp7n4FZWvMW1HO4zZ3%2FGWmTYFQMy8OQfYsvK3xNKIAexy8uGe0ywDRo%0Adu%2Fdy6iYwGOdkwYP0mY%3D%0A) ## Choose a model diff --git a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md index bee58e286..c5e0f61ac 100644 --- a/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md +++ b/content/support/11725453-set-up-the-claude-lti-in-canvas-by-instructure.md @@ -44,7 +44,7 @@ This article provides information on how to enable the Claude LTI integration in 5. Click "Install" and refresh the course page. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793554200&signature=053f960a41cc3dabeb34491de41a9303b350c2b90263fa1f6b88475925484ad4&req=dSYmF818n4VcWfMW1HO4zTEDa%2BgbnveDEv2ojHLMylb%2FFBel1DV7lvLy4sgC%0AKCF3AIrLCBWmPFyx%2BWw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1611422430/c8e0875feac1f2c7cb033be74fc9/AD_4nXfLU_bui3EXcCjQ0qm70HD97neqjGayKeDer_t76utlci8gZSUjYRhw6ZSOlDdqSEcwXBzd_shAh7pQEJ-8OoE0O21DM5coOgxmO_WD5hlwiuwtS2iYXcTavhIRyQT5zKFWvfn3NA?expires=1793604600&signature=bebf048fc85f57d0a88b95f19b6f04f66f6a7371563b8d03bf82d46f091eba4d&req=dSYmF818n4VcWfMW1HO4zTEDa%2BgYm%2FeHEv2ojHLMylYaz4McVapHglWW2TOs%0AdVstxwmUZtTYdMtHYpc%3D%0A) ## Turn on the Claude LTI Integration in Claude for Education organization settings diff --git a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md index 975378863..43f742d57 100644 --- a/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md +++ b/content/support/11817273-use-claude-s-chat-search-and-memory-to-build-on-previous-context.md @@ -80,7 +80,7 @@ To run a single chat or Cowork task without memory, open a new chat, click the You can toggle Claude's memory on by navigating to **Settings > Your Claude** and turning on **Memory from chats** (or **Settings > Memory** and **Generate memory from chats** in the older Settings layout): -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1793554200&signature=38f4979490c49ea964ad83a58fd85e325df20ae1b63d38912eb6a5594af2abf5&req=diUkFc12n4VbWPMW1HO4zRlYr5ho51QuNshWSMEMw9cakaHKnPtsf8Xn17cx%0ABf%2Bz18171fNvlBKqpJM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533482441/b5c806a8e3f68bf34c4a70724d38/d30be013-d099-4c93-99d1-23d404792f08?expires=1793604600&signature=88ac5c75cc3a819ebede3dca69d5e3995bc503207dee04d6f1f8a009a321e0aa&req=diUkFc12n4VbWPMW1HO4zRlYr5hr4lQqNshWSMEMw9cWPyX7S7i2ZJtDbKad%0A8Lr4NwWITBxxrv%2F4l0k%3D%0A) If you want to disable Claude’s memory, click the toggle and you'll see two options: @@ -278,7 +278,7 @@ When Claude searches your previous chats, you will see this reflected in your cu Yes, navigate to **Settings > Your Claude** (or **Settings > Capabilities** in the older Settings layout) and find the **Memory** section. Switch the toggle next to “Search and reference chats” off: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1793554200&signature=a2795919c07f53ab1a66ca09fe4903c11618e80ceea7fc9375e74663525c8e0a&req=dScmH859nYlXUPMW1HO4zRzXHlw1JjXAJG68qZhl782CMomuPU%2F1NKWxgWCQ%0ANBpVNWifWDSeuDamKnk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730889/3fafbf5ecaa0ae31d7d84a66229b/c25536c1-7433-4b94-a5e9-cd5acf97a4fd?expires=1793604600&signature=e31e68cb69f3f62609b7fca1ec4c301ee7419c1a582c11880845022aa9c3df19&req=dScmH859nYlXUPMW1HO4zRzXHlw2IzXEJG68qZhl781bmc0VbwW74Vp4M5rv%0A7OLCkjCWPXCWa2NmHbk%3D%0A) ### Can I exclude a specific past chat from searches? @@ -286,7 +286,7 @@ Incognito chats are available to all Claude users (Free, Pro, Max, Ultra, Team, When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1793554200&signature=d7e6b9d6419b074fa9df465572ded82196d6903c6799ecea7d4cefa00bbeb011&req=dScmH859nYlWWvMW1HO4za54saBpOYK5XDpzhlKsgjPyyVUoOC%2FIi7JCZVUa%0AvVCH3EeFRF58YMSserI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730893/9549b21954e0070ceb6b85231fd5/88e59234-6fc2-4229-84fe-733b33efff26?expires=1793604600&signature=6cff1568176bc350001b12c25ac9da85211d7759091b406bcda020fbc2929c0c&req=dScmH859nYlWWvMW1HO4za54saBqPIK9XDpzhlKsgjPZummQx%2FEhjgptMtk0%0AAf4v%2Bfoq4hnGi0gJb4g%3D%0A) Clicking the ghost icon will open an incognito chat, creating a temporary conversation that isn’t saved to your chat history. Claude won’t pull information from incognito chats when searching previous conversations. @@ -318,7 +318,7 @@ Each project has its own separate memory space and dedicated project summary, so You can toggle Claude's memory on by navigating to **Settings > Your Claude** (or **Settings > Capabilities** in the older Settings layout): -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1793554200&signature=5eb8d2b6014a70ef865941dc838a9604051dc4b6b6f1c366e63973de8079978f&req=dScmH859nYlWW%2FMW1HO4zTD5McLjcuBHBq9N9dRTKYc2OMvuOkDI4CNY2%2BDc%0AKeuYeXg9xdv9LNSDv0U%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719730892/62f9f2b68d675a8e33393f06024f/89198978-192f-4c52-915d-5294b16f3fe1?expires=1793604600&signature=aa1cdd1341fe75a3360f5ff46e12ddd7045f4a7c41a8dfc7a2b928aa3cdde607&req=dScmH859nYlWW%2FMW1HO4zTD5McLgd%2BBDBq9N9dRTKYcwH9U3GRZiopDfYCKi%0AhKdQWbv%2FAwejzjbTSAo%3D%0A) If you want to disable Claude’s memory, click the toggle to see two options: diff --git a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md index e29233c49..cd38ccbf6 100644 --- a/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md +++ b/content/support/11818288-why-am-i-being-asked-to-verify-my-payment-method.md @@ -2,7 +2,7 @@ If you see the following pop-up when you log in to your Claude account, you’ll need to click the “Verify now” button to verify your payment method: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793554200&signature=932fe32ffa0fe5f9e35f9305d3734ee7401955a0cffecd8310f4ce90bbe3c509&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfr7YTwn6MrEicvimAjXBs6wDy3OdcPaDdp%0A1j3W2GCskSyVs%2BSHhE0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1631413861/42c3b13d7fc44a11a88ec2b9cd03/AD_4nXeMx8QXpeZZCkfAnVSwx8KZ9n4Vr2rvPdQddyE6ZNxch__F6ZqFs1G4ZmU52Wvb7gRlwRqquTLdw8IQv-gICDyP-MXqiQK_Oe7gX3SKsCKKt2IEpMx4qDeMeeZufMaJfv16XgOH5g?expires=1793604600&signature=396b407510960e856ff80b514daf3a7ebd81850c700ce039e89eca84aa4826f0&req=dSYkF81%2FnolZWPMW1HO4zf7%2BjUfo6IT0n6MrEicvimAHz9y9W4sW3foE9f1W%0AL3dMlIBj5NyTlGysQsY%3D%0A) ## What happens if I click “Remind me later?” diff --git a/content/support/11869629-use-claude-with-android-apps.md b/content/support/11869629-use-claude-with-android-apps.md index 73e4d0195..1018dc045 100644 --- a/content/support/11869629-use-claude-with-android-apps.md +++ b/content/support/11869629-use-claude-with-android-apps.md @@ -222,7 +222,7 @@ Permission requirements vary by feature: For features requiring permissions (like location or calendar access), Claude will request permission contextually with clear explanations of why the access is needed. You’ll be prompted to approve the action with three options: Allow once, Always allow, or Don't allow. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793554200&signature=a6cc5bc30e719988a67e833f9ce4d8742c22642745699adff68c505ccf7ec2ec&req=dScnEcp7nIdeXfMW1HO4zQe5G1yK3iH2S5x65TIld%2FCi5TZLuH17hoSuPIrd%0ASuqL%2B5TbDX5UcyX%2F77o%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1707351614/ccb910e4b87b1e96ad9a11bbd835/b57b2130-d8d6-4499-89f6-6c12de236fd4?expires=1793604600&signature=a2dec534531c8f64b5491266774514438db6ba33fccdbe48103bdf33984ca157&req=dScnEcp7nIdeXfMW1HO4zQe5G1yJ2yHyS5x65TIld%2FDR6XYbiMtwpocwFw25%0AkfkT9tVGYKhGjKlriho%3D%0A) These permissions can be managed at any time in your device settings by going to Settings > Apps > Claude > Permissions. Click into each permission listed under **Allowed** and **Not allowed** to make changes. You can toggle between “Allow only while using the app” or “Ask every time” to change Claude’s access, or remove permissions by choosing “Don’t allow.” Claude will only request permissions if needed for specific features, and you can always choose to decline while still using other capabilities. diff --git a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md index 634aa2f5f..d4bf4f562 100644 --- a/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md +++ b/content/support/12005970-manage-usage-credits-for-team-and-seat-based-enterprise-plans.md @@ -70,7 +70,7 @@ After navigating to **[Organization settings > Usage](https://claude.ai/admin-se The **Usage and spend limits** section will show the current limit (if any) or **Unlimited**. Clicking on "Adjust limit" opens a modal where you can either input an amount and click "Set spend limit," or click "Set to unlimited" to remove the organization-wide monthly spend limit. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793554200&signature=f2d1e3956e5aa8f43a3f05d0b37bc7fe4c28e3f48f449107747646217e93a80d&req=diEjH8p6modfXfMW1HO4zQHwgqLSkyqk6DwhVVpk1mDsGU9jaJzdqCGHFvZF%0AXHoDYZ823a%2FKjcdmEkI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149347604/936ac4eb025d3ef1f00c3b8a26b0/image.png?expires=1793604600&signature=30ba4746b2075e08f68ec7e52f635d1da5d334788a24279d82dd057d523d07d5&req=diEjH8p6modfXfMW1HO4zQHwgqLRliqg6DwhVVpk1mC37hm%2FCG6h8Eywftc%2B%0AoTEc%2FhRZoyXI9r8LpOg%3D%0A) Changes to your organization’s overall spend limit go into effect immediately. @@ -78,11 +78,11 @@ Changes to your organization’s overall spend limit go into effect immediately. Owners and Primary Owners on **seat-based Enterprise plans only** can set spend limits that apply to all users within a specific seat tier. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793554200&signature=d5fea9b196406bff6736ef1b43730eb87b31f7edee492805ee8058cd8bbc90c2&req=diEjH8p7nIdfWfMW1HO4zYnqMYaRJnSL0wfO62ivdG9K0i0hgWQispoOfDi2%0AFcxeRQdVRlX2rKZXS3o%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149351600/c5b979c366ac2738f60ea84e85b3/CleanShot+2026-03-10+at+15_37_41%402x.png?expires=1793604600&signature=063d2de0d5b7bc3379e9d004227e9a557485cf76b6a22c7d907096109fef9a51&req=diEjH8p7nIdfWfMW1HO4zYnqMYaSI3SP0wfO62ivdG%2FuwZKkshK8t%2FL9jLKj%0AVsU8cgrCz1W%2BhHxtx60%3D%0A) Select the "By group" tab to see **Standard seats** and **Premium seats** groups. Click the "..." icon next to the current limit, then "Edit limit." This opens a modal where you can either select "Set dollar amount" and input an amount, or click "Unlimited" to remove the limit for that seat type. Click "Set limit" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793554200&signature=185b3bfcceab27c90f4b236e751d9b34f512ee6c8617727b12c47593efcfe808&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYOdUlEq7nEDCGq9G4hAhW6RjN3%2FDNVRLhW%0AZb%2FdBh2KK4fcFk%2BFcFc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149362056/44993661ca2db771fe924d0346f6/image.png?expires=1793604600&signature=524d53d0dedec54b3db56b04af204bd1c7856a684a6459d5270d887bb675abe0&req=diEjH8p4n4FaX%2FMW1HO4zRzvvYYNcElAq7nEDCGq9G5k0mrbKkGb8Q%2FK3pO0%0AG%2Fwb%2B2sXhuLmEOwFCq8%3D%0A) --- @@ -90,11 +90,11 @@ Select the "By group" tab to see **Standard seats** and **Premium seats** groups Owners and Primary Owners can also set individual monthly spend limits for each member by finding **Spend limits by user** and clicking the "..." button next to the user, then "Edit limit." -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793554200&signature=a3d98fce3cbd9ee8d9626ed30c666daba902eeaa7aa2d1c8ffb9bff6a5f2397d&req=diEjH8p5nYlaWvMW1HO4zaPdGARSUCtEe9HwvwG7ubhCTFQCbgJYpLlWNgbZ%0AoiB3Vjjf5%2BgbxlEDBLE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149370853/db66f5cd03683b9cc119d0dcd6b8/image.png?expires=1793604600&signature=85a16ab150b53b93878409a1377b011f7df1d72165793cb618c647af8dcb08f2&req=diEjH8p5nYlaWvMW1HO4zaPdGARRVStAe9HwvwG7ubiyZf0ZCFqeaZxuqmju%0AbRSIgJyjwjJctTfoMos%3D%0A) Enter the amount and click "Set limit." Alternatively, selecting "Set to unlimited" will remove that member's monthly spend limit (they will still be subject to any organization or seat-level spend limits). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793554200&signature=89da5a4d70b1ee4973f2a187599804d6b7418e1d26da7a7636779126b1bd1ac8&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSPNu%2BIw6z2wGSwkbsaFowjiYa6VFrmBdjm%0AJQiLknt7LBW2UboVEZg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2149374028/97813fe3b515c2e839d8d92abd79/image.png?expires=1793604600&signature=86c01099991e7a3933492711ad1de94c5388feaeccf05bab5d514c8aaf5e2abd&req=diEjH8p5mYFdUfMW1HO4zevsA%2FSMM%2B%2BMw6z2wGSwkbsJaQJs5zaSHniLXcHT%0A%2Fat%2FYsqfg1BSRwawL8E%3D%0A) This allows owners fine control over usage credits, so you can set limits for different members based on their roles or individual needs. Once a user reaches their defined spend limit, this will automatically pause their usage credits until the end of the month. They will need to wait for their usage limits to reset before using Claude again. diff --git a/content/support/12012173-get-started-with-claude-in-chrome.md b/content/support/12012173-get-started-with-claude-in-chrome.md index e3ff63489..8cc1bc1bb 100644 --- a/content/support/12012173-get-started-with-claude-in-chrome.md +++ b/content/support/12012173-get-started-with-claude-in-chrome.md @@ -40,7 +40,7 @@ Follow these steps to connect Claude in Chrome in your desktop app: 4. Toggle the connector on, then download and install the extension if you haven’t already. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1793554200&signature=dc191a461f6753eb7382f0680ea4a312492b602a8656547ddea5caca18ab6eb6&req=diYnEsB9noleWPMW1HO4zUOPbf%2FDk%2BaPnt%2F2nPMwUPiUCIGKjYSMk%2BwQ%2BjL%2B%0AZKJoPXRrUNPBKaXaqjE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604933811/ae37c41fc808dbdf48d135338334/6cc9ba4b-9d31-43a2-ab80-8048b5f9d791?expires=1793604600&signature=14418d1493f1ff7ff307511b4ca69d000e74a4041cd072f0ee0951305357a94f&req=diYnEsB9noleWPMW1HO4zUOPbf%2FAluaLnt%2F2nPMwUPjC8P%2B9kHg6TRkx7hVV%0AftSGWyy6BaIh8vmy8k4%3D%0A) Completing these steps will add Claude in Chrome to the “Connectors” drop-down on your chats with Claude. This is disabled by default, so you’ll need to enable it manually for each conversation. diff --git a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md index 656b72bdd..d1f9ec5d2 100644 --- a/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md +++ b/content/support/12083917-change-your-team-plan-from-monthly-to-annual-billing.md @@ -8,11 +8,11 @@ Owners and Primary Owners of Team plans with monthly subscriptions can switch fr 3. Or from /upgrade, click the “Switch to Annual plan” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793664000&signature=4163a4d5e196ebb7726f31fd7260302d426c25dee3193eca5f10242d2519280f&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsujlUmWrRiVwqPzZgLM0zp60X7JFkpiuy%0AcQ%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690325734/d47f714680d78408d6022d06b8d1/image.png?expires=1793718000&signature=f9f3a78006d3a5f5c939dde96ef5057566ff9285432e3bbf29e2fa81fd777219&req=dSYuFsp8mIZcXfMW3Hu4gZzas%2FXsujhTlWrRiVwqPzZM4Vc3DuKfXPGzhWMO%0Aew%3D%3D%0A) 4. The confirmation screen will display the total cost for your upgrade from monthly to annual billing: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793664000&signature=e454b078f1d4214c640bb9f7f3ee9f90ece7d385d0d58857d6df60c733ec0643&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xwvnj%2B5vzcg6znVrJ7lJeEahwdfBQur2%0A9g%3D%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1690326039/3a91cdc5fff57d188a18ecc6273f/image.png?expires=1793718000&signature=a65ea7b8855eaba974e41f969e3d10d8f076bb86f6cd9c374a28b07b5b0a36fc&req=dSYuFsp8m4FcUPMW3Hu4gbNj%2Bk79Xwrgg%2B5vzcg6znWuRKJWTbuPcKGFgMX7%0AEg%3D%3D%0A) 5. Click “Confirm subscription.” diff --git a/content/support/12111783-create-and-edit-files-with-claude.md b/content/support/12111783-create-and-edit-files-with-claude.md index 83bf07e11..d5cbfc12e 100644 --- a/content/support/12111783-create-and-edit-files-with-claude.md +++ b/content/support/12111783-create-and-edit-files-with-claude.md @@ -48,7 +48,7 @@ These capabilities make it easy to produce professional documents by simply chat To give Claude access to external data sources, toggle **Allow network egress** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1793554200&signature=d3572bab072780ef25ba0988d4173fd63bb463155aacbe773732b8558ea9ae9c&req=diAiEs55mYFfXPMW1HO4zYFJyg5ACZ3MPQVowIiib2l1%2FNTWnH3EaT2%2Fmu5F%0A92H%2Foxsu6HFuilPtV30%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2054774005/25bcfffba6c249cd128d6c3f6d52/CleanShot+2026-02-11+at+16_34_47%402x.png?expires=1793604600&signature=115f01f53a22818c6db0d3cac18fec096531fd258a22cdd2370ea8a2642251ff&req=diAiEs55mYFfXPMW1HO4zYFJyg5DDJ3IPQVowIiib2lxbczSw1Sv5EOpJ3GX%0A2ffAVyXRRaeXEY3K0wg%3D%0A) ### Enabling on Claude Mobile @@ -66,11 +66,11 @@ Team and Enterprise organization owners can control network access settings in * - **Allow network egress to package managers and specific domains:** Claude can access package managers plus additional domains you specify. Add domains individually to whitelist specific resources your organization needs: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1793554200&signature=d1686f577a5fe0dac432267bdc5ccdf5ec78d6ef66d3e2fe1aca41eec7e8fa08&req=dScvH8B6mIJZW%2FMW1HO4zXJcB25GkC1JpMW6Iph6YZfZkJ1LLkRITqzw%2B3hc%0AozNHPgRdBbPe8YXCzZo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945362/ad72504d5429960f369b8b91b43c/86f06c0e-6eaa-4574-a4cb-2c38b273613a?expires=1793604600&signature=cf3c0567d7f2c0d06eec32289aa2f5a94174fb2bdc3d3297876d384544a59814&req=dScvH8B6mIJZW%2FMW1HO4zXJcB25FlS1NpMW6Iph6YZch6wF79R34R4S%2BabB3%0ARY3Hxauk3fBJHczoCL8%3D%0A) **All domains:** Claude has full internet access except for domains on Anthropic's legal blocklist. While this provides maximum flexibility for file creation and analysis tasks, it’s also the riskiest option. Please review the **[security considerations below](#h_0ee9d698a1)** before enabling “All domains”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1793554200&signature=d0ebb33c668118fee47735716a7bc104e4d13b6045af7f84c23368d03ce7845d&req=dScvH8B6mIJZWPMW1HO4zdnseReX6zugqgKIA6CM1trI%2Fb8mE%2BFCR%2Fu9t%2Byi%0AGe1RsvxPCTjsA6kz1CU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1789945361/e3188cb8edb9ca7c303615da6378/f1c99a7d-5956-48d5-9ec7-b7ae6c8c3d28?expires=1793604600&signature=b60af6000faf3315e65d0fb54accc1a69be03e5adb5442c31a1fb4e21506f6c9&req=dScvH8B6mIJZWPMW1HO4zdnseReU7jukqgKIA6CM1tp4dJfoHEYnBJVXIjyK%0AHTK4GH3nfhwSwmurUGY%3D%0A) --- diff --git a/content/support/12157520-claude-code-usage-analytics.md b/content/support/12157520-claude-code-usage-analytics.md index 34d499f00..aa39fc8cf 100644 --- a/content/support/12157520-claude-code-usage-analytics.md +++ b/content/support/12157520-claude-code-usage-analytics.md @@ -46,7 +46,7 @@ The **Usage** tab displays the following metrics for your organization. Data on - **Top commands**: The Claude Code commands used most often across your organization. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793554200&signature=37d81ccc61391d35fea0805d7d1d3ce87c580aa067e972b1b2f9e60ac49c56e1&req=dScmEcx5lINYXvMW1HO4zfiEPqVVin3MCX9h5MbdDjMHjtzn%2BeTjgyaHOj4S%0AOMIZHjPIvSBt9H5TeoA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1717579277/46c512f4b3ed05c359cecd78ed5c/e0ce2c19-39e2-411f-9a1f-cb1d46439a42?expires=1793604600&signature=2dc0573c4853430d4a04d6a5819bbdd147d3fbd068c4e55375cd323fa17e4ad4&req=dScmEcx5lINYXvMW1HO4zfiEPqVWj33ICX9h5MbdDjOknGY3kNF%2BGloPBQBM%0AobY9vPAI%2FEUcia3xrFE%3D%0A) ### User-level metrics diff --git a/content/support/12260368-use-incognito-chats.md b/content/support/12260368-use-incognito-chats.md index c36d98581..57db06c0a 100644 --- a/content/support/12260368-use-incognito-chats.md +++ b/content/support/12260368-use-incognito-chats.md @@ -34,7 +34,7 @@ These differ from regular chats in several ways: When starting a new chat with Claude outside of a project, you'll see a ghost icon in the upper right corner of your screen: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793554200&signature=88f04561e89fd5b67431cd5d362a86a9855f0f283418e5f77ae55353345f5257&req=dScmH854lYZbXfMW1HO4zeUcugG4a%2BGJDCAt3Cx%2FSO17XSdiPJSMAA6hYfPN%0A4eEtKMs8JFo2zsAu0xY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1719768744/c7a2fa56cf284e48472f3b9c4dbf/030563f8-9f97-4891-a749-9ae95968a063?expires=1793604600&signature=3f42cc528935cc69ff1a634019638e23578cc3cb299883d0e9dfb46ec7b6046e&req=dScmH854lYZbXfMW1HO4zeUcugG7buGNDCAt3Cx%2FSO1XJ93wIKoLgArew5x7%0Awy%2BJe8AsOXrobGXT1eo%3D%0A) 1. Click the ghost icon to enable incognito mode. diff --git a/content/support/12293051-use-claude-in-xcode.md b/content/support/12293051-use-claude-in-xcode.md index 499d495bb..7ebcd2bc2 100644 --- a/content/support/12293051-use-claude-in-xcode.md +++ b/content/support/12293051-use-claude-in-xcode.md @@ -34,7 +34,7 @@ To start using Claude in Xcode: 3. Log in with your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1793554200&signature=30622c0c5d284fc0431780929648198145a1723101c0889f2e229004255194a7&req=dSclEcp5nIRXXPMW1HO4zUAXIs8HV6zWFalhp3bugHK%2FxtLg2vhw73og995K%0A%2BYwCGYwlS5na%2Bq%2BdNGo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1727371585/b18ca03a6357c52d12d10386f28e/dab2dcb2-f670-4173-b77d-38767a34cec1?expires=1793604600&signature=4d322768dd1eabf04069256edb51e42008b7ed0681f9cc19f8bbe0e820718926&req=dSclEcp5nIRXXPMW1HO4zUAXIs8EUqzSFalhp3bugHLmErC8XDnR%2FZW31QyU%0AHePe3bCA%2BJ%2FQ8NYcU2s%3D%0A) ## Usage limits diff --git a/content/support/12512180-use-skills-in-claude.md b/content/support/12512180-use-skills-in-claude.md index 68d92ef63..9ad4accae 100644 --- a/content/support/12512180-use-skills-in-claude.md +++ b/content/support/12512180-use-skills-in-claude.md @@ -202,7 +202,7 @@ To remove a custom skill you've uploaded: 4. To delete the custom skill entirely, click the "..." button next to the toggle, then select "Delete": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1793554200&signature=aa090d877db23e5606561480b439989ec9957d2d2aa8b4b9a96edad0390ecd6a&req=diEnE8p3nINYWvMW1HO4zSOgDigtx%2BKvH%2BdCnFXB0ujfJ9g%2B%2FVh%2Fm5eQpeNz%0AZOGp%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2105391273/8359cbf8be20dce0f1cd3fd40e6f/CleanShot-2B2026-02-25-2Bat-2B15_50_16.png?expires=1793604600&signature=b557f84a4dcbaa3b6101b05e985aa85f41b950e09fe71546b5df5afad856a304&req=diEnE8p3nINYWvMW1HO4zSOgDiguwuKrH%2BdCnFXB0ujS0k3lU%2Fft5MxJ%2FuFt%0AxxhA%0A) 5. Click "Delete" in the confirmation prompt. diff --git a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md index b748380c3..296714778 100644 --- a/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md +++ b/content/support/12592343-enabling-and-using-the-desktop-extension-allowlist.md @@ -20,11 +20,11 @@ The desktop extension allowlist is disabled by default, so an organization Owner 4. Switch to the "Desktop" tab: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793554200&signature=a66d5af4af18d52b47371681e265f8bb3cb291eda156e4078833186381dc999c&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkP%2BnTZ0ugSQm1MFW8eK6fzkXUqOmPjj%2BsU%0AQlwT%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755172/63c92550571842577ad435860ec5/6f5cc4e1-ff7d-48de-863a-c4e6184d4605?expires=1793604600&signature=44a7dcb701c0be026211ed3b8e8aca841250c8341751926eeea914659c753b4c&req=dScvF857mIBYW%2FMW1HO4zQ9pXEkM%2F3Td0ugSQm1MFW9wnEpR1kV%2BRljVHiQt%0AZKpx%0A) 5. Toggle **Allowlist** on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793554200&signature=cffaf22d8f191de16d359cf3e842290adf8873fabbad5c67120f99f8045759c2&req=dScvF857mIRYUfMW1HO4zaj0BXIuTKMGTAorLxpdoc%2B4Q1TcDXUwfZG%2F%2B%2Biw%0Ayv8N%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781755578/a6bafff5f084dc86ae463703fd3d/6cf0ee18-4e71-4129-98e8-cc08174e3c3a?expires=1793604600&signature=551da7613c7e6836fe0ab29553d44ed1cf71d4309029e8a58239e8752f34f5d1&req=dScvF857mIRYUfMW1HO4zaj0BXItSaMCTAorLxpdoc8DRwZP12bChzEqGq%2Bg%0A6ipq%0A) ## What happens after enabling the allowlist? @@ -42,7 +42,7 @@ Consider completing the allowlist setup during off-hours to minimize disruption **Important:** The allowlist requires Claude Desktop version 0.13.91 or higher, so users should update the desktop app by clicking “Claude”, then either “Check for updates” or “Restart to update to Claude 0.13.91”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793554200&signature=25329855d46a6472ab45534ab9f51aa1d5ed952e2f508b0fa366a86f274969f7&req=dScvF857m4hZWfMW1HO4zYUJqICvDzbpCEDZ5AdBjIYqalrAZmZa0agXx6th%0AT3R%2BS6yjgWaSmkMx9cU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781756960/ad18af50c83d35f2673656c23e00/a7ee450f-0c7d-42d6-a75f-fb1bc088cb52?expires=1793604600&signature=3b3beaf841c1f951c23a0edb4829a8ed305ce464b5d5123b2b7eb1a4ea07ae11&req=dScvF857m4hZWfMW1HO4zYUJqICsCjbtCEDZ5AdBjIZmon%2FuIQZJ1%2BPgdKbx%0AvXIvYq1rGtMpIzMZi3E%3D%0A) ## Managing allowed extensions @@ -60,7 +60,7 @@ After enabling the allowlist, you can choose which extensions to allow: If you want to remove an extension from the allowlist, click the “...” button and “Remove from allowlist.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793554200&signature=d39f6d6ee918fef23dd5be5b4838762d86f3624703888c595a3208676b4ec314&req=dScvF857nINaWfMW1HO4zTrxBKss%2BlOXqXridZhfx1Ilp6OVxDmDqvoKvUZI%0AZKiNDMqA%2BxUNkYC%2Bw0Q%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1781751250/6558c0f59aea7976bd44b0213d76/e750f02b-cd0d-437e-a83f-9ac362cdf456?expires=1793604600&signature=142f8bd22f1e77e1fc4a579123dcdd644b9720c1946fb04e28a764b0bfe33db3&req=dScvF857nINaWfMW1HO4zTrxBKsv%2F1OTqXridZhfx1KlWv4ltBdGY2ZyfoDG%0AnLjyKRhuP07F3kDZdQY%3D%0A) ## Uploading custom extensions diff --git a/content/support/12618689-use-claude-code-in-the-cloud.md b/content/support/12618689-use-claude-code-in-the-cloud.md index 81aee167e..0828ac1d6 100644 --- a/content/support/12618689-use-claude-code-in-the-cloud.md +++ b/content/support/12618689-use-claude-code-in-the-cloud.md @@ -10,7 +10,7 @@ This feature works with repositories you may not have on your local machine. You Cloud sessions enable asynchronous development workflows. In a local session in your terminal or editor, you typically work synchronously: you make a request, wait for Claude to respond, review the changes, then make another request. Synchronous work like this gives you fine-grained control but requires your attention throughout the process. A cloud session handles this differently: you can assign a larger task, let Claude work independently, and return later to review the completed work. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1793554200&signature=3778afa222474b25286e9c2cfe50748f111fe8a03f2025f5c967a1f4d14fa903&req=dScvEM16m4BaXvMW1HO4zR8%2BAVCFR5l07XrRA1YwWGu9SuEqYVNhEaObg%2FJW%0A9o3Qv%2FC8iv4NfIbzVv8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446157/07ec74cd46317f8278083a317841/6448f3ee-c6df-4417-8a13-90d8c2ca3d55?expires=1793604600&signature=7398409112b0e9edd52dd8a8a9e26dc2e54f041af8c02d52d8e54fa971c414d4&req=dScvEM16m4BaXvMW1HO4zR8%2BAVCGQplw7XrRA1YwWGs8k%2FJ%2B%2F5dSIsQHmk7u%0AJFwlZJD6XeSz0OqQNkw%3D%0A) You can also run multiple tasks in parallel. Since each task runs in its own isolated environment, you can have Claude working on several different issues or repositories simultaneously. Each task proceeds independently and creates its own pull request when complete. More than one task can work on the same repository at the same time. @@ -20,13 +20,13 @@ You can also run multiple tasks in parallel. Since each task runs in its own iso When you start a cloud session, Claude Code creates an isolated virtual machine for your work. Your GitHub repository is cloned into this environment, which comes pre-configured with common development tools and language ecosystems. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1793554200&signature=c290f59e5c853822cdaf53b6761a1e7f46dac7edf9120b814759a142167f37f7&req=dScvEM16m4BaUfMW1HO4zcR0rJUxiu3C7DtpMiX%2FBYmshonbpNjKvBFq3Amn%0A3gzslZP445nmTohcHHc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446158/c092f1383826cb871493f74169d4/97b7cb98-5da2-438e-a920-e170b8b9790e?expires=1793604600&signature=07cd0e9a5e98e7de5eaaa760fb5589b9ca8ebad0015ddbc42b62c878ab141d8d&req=dScvEM16m4BaUfMW1HO4zcR0rJUyj%2B3G7DtpMiX%2FBYlozQo4cRieqwtTmJVK%0AUnP8uhEz3WlhJC5%2FMa4%3D%0A) Claude prepares the environment by running any setup commands you've defined in your repository's configuration. This includes installing dependencies, setting up databases, or running other initialization steps your project needs. If your task requires network access, maybe to install packages or fetch data, you can configure the level of internet access the environment has. Once the environment is ready, Claude begins working on your task. Claude reads your code, makes changes, writes tests, and runs commands to verify the work. You can monitor progress and provide guidance through the web interface if needed. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1793554200&signature=010c8ea0a47cd0cdababe6ddefcdb306bc19c96bac7c67860cd230c79bdcd4ef&req=dScvEM16m4BaX%2FMW1HO4zVbcTWCG5sDMUQl3YqgIJdaziyuyCsA1%2B5IASoTw%0AZDOSKMg%2Ff2YvhX1jb5g%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1786446156/83ecf0a5b98eddc9ffc9694c50f7/353589ce-b678-441d-8909-71b45fa2d065?expires=1793604600&signature=8127230b74889bc568c984615a2274a6028900dcfe63500ebd6379cb046bdfda&req=dScvEM16m4BaX%2FMW1HO4zVbcTWCF48DIUQl3YqgIJdb7CeFZuhiNLOAGmlni%0ANx2JvhpdfuQEsDz5uz4%3D%0A) When Claude completes the task, it pushes the changes to a new branch in your GitHub repository. You receive a notification and can review the changes, then create a pull request directly from the interface. The pull request includes all of Claude's work, ready for your review and any additional changes you want to make. diff --git a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md index 6ece6c267..30bd8b7fa 100644 --- a/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md +++ b/content/support/12626668-use-quick-entry-with-claude-desktop-on-mac.md @@ -40,7 +40,7 @@ When you first open the updated version of Claude Desktop, you'll see a prompt t Once enabled, double-tapping Option will open a text box where you can type your message and start a new chat. You can also click "New chat" to see your five most recent conversations. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1793554200&signature=cc11238d7278f2d1af68161e64fe0bd81c33c0f015bc2a0f81bd49dd407385a9&req=dSguFcl2lYJZXPMW1HO4zWggDt1Uo5iYRC8c%2FcM5c2LFx1ysx0CxkThYFYTo%0AozP60IrW4fpiJTp11HY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893088365/2ca4b782dda90abea1fe5f4150af/CleanShot+2025-12-18+at+13_14_30%402x.png?expires=1793604600&signature=36822f5a4a729966528a16e1b68a26cfcc34bfed2e868b2084481dcc5d187ba0&req=dSguFcl2lYJZXPMW1HO4zWggDt1XppicRC8c%2FcM5c2IfT5CRzmWsN9kzUeGn%0ACJT4RWH1Zr%2BvbXar45U%3D%0A) ### Enable the voice shortcut (optional) diff --git a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md index d24e49646..058f63d84 100644 --- a/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md +++ b/content/support/12883420-view-usage-analytics-for-team-and-enterprise-plans.md @@ -22,7 +22,7 @@ This page includes the following analytics: - Sessions in Cowork -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793554200&signature=7af3e2b267a1611e7e21d546e7618120af9522ec163f912706a5fb9e19922ac1&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKV3noFzExEG4dCAGDYYUig4WbcE8dsdXACK%0A%2B4DVtcrX26uxGC4CGSs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515895966/9f231a620f47d49e0ee648152189/848c1787-4eaa-4809-8fd2-1dbe2722560f?expires=1793604600&signature=2940a639838b7eac08ffc35fa64160f0288a7ac81345dac887c450bcd9282570&req=diUmE8F3mIhZX%2FMW1HO4zZL6wKV0m4F3ExEG4dCAGDaZ%2BV8qaU0ksu7rrh3b%0ANXo8NJppy5eDWfDY7V4%3D%0A) ### Who’s using Claude? @@ -34,7 +34,7 @@ This page includes the following analytics: Use the dropdown on the **Active members and assigned seats** chart to filter by product, including Claude Design. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793554200&signature=9e9799a090e21403305caaaf83f3b7021e4f2e1ce83fa10a658a14221fd3c8f8&req=diUmE8F3m4JaWPMW1HO4zYEqezSsR5StYqPRsgaNdTxa%2FYBSujV9wY4XtwY2%0A%2FzqLyCKj%2F57VQBRFQwQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896351/4d955858e6662c37489cc1470871/457cf159-8c2a-4403-ba22-cb92cb47e459?expires=1793604600&signature=5d8b0a334c0fb0c32d81d20dfebe24dcf99674c0c3dbc20dad9266d2b5911d39&req=diUmE8F3m4JaWPMW1HO4zYEqezSvQpSpYqPRsgaNdTwZY84RfMJxOCv6BD35%0Axn3uNcA%2Butf17557YB0%3D%0A) ### How are they using Claude? @@ -48,9 +48,9 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - How agentic is their work? (beta) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793554200&signature=6c6ee62bc001cecd5e2b886e9ffffdb45860c0562124014bb4e35fd709df029a&req=diUvFcF5mIZeWvMW1HO4zciS3Kvsn7ppDFD6TO7tG4jGzO7e2N3qA9e8CeGk%0AR%2BRO5RUG%2FWUoMmyM00E%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2583875713/e3cb3c329f3b643cb9a3809876b3/image.png?expires=1793604600&signature=c8139c7f69e183c802b29a8002abc63f305f037fd9b41bcc9ba88145725a0042&req=diUvFcF5mIZeWvMW1HO4zciS3KvvmrptDFD6TO7tG4g4WyYDc8HPZ%2B5psnvo%0A%2BTRqz%2FvXKEca%2FGHpKlE%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793554200&signature=bd26d4973064b270a390f003e4d469af978353973ad8c6124258d163ee494a67&req=diUmE8F3m4RZWvMW1HO4zR%2BID4RruPP1LS3kobW3ZgRtiNtBclzQofZ%2FZaRq%0ATwl0Mk8%2FXb2fG1CY2YM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896563/abf008596ce5501297a609696362/fce5423c-4769-4b73-9a0a-c50f6407ebea?expires=1793604600&signature=7cff3b6a3b75c1a735ffbcf97492494d48d318641a81dff0605db88a01eb3bf8&req=diUmE8F3m4RZWvMW1HO4zR%2BID4RovfPxLS3kobW3ZgR8ENrvJFe%2Bmq5e4oVt%0ACW2t%2Fzq9ZwHNOkqDaUA%3D%0A) ### What are the results? @@ -66,7 +66,7 @@ Use the dropdown on the **Active members and assigned seats** chart to filter by - Estimated time saved -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793554200&signature=6d4371cb8bb78a33740c6aa64d496dc56ce65a05ed16f475dd1827fdc9d787ca&req=diUmE8F3m4hbWvMW1HO4zfJThSc6rNhEiovaLYNN7Rm59faIyNKeqUj5AAlY%0AQbcClb18aQdzXS0dfrU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896943/dd415f03afe56ca38308ef987f86/189e8ebc-5594-4f4b-bd84-e3c11c824d5b?expires=1793604600&signature=fa20bc794afe9290d6675a18d4d3e07753e9724a6430c7ca1961a5e064bda335&req=diUmE8F3m4hbWvMW1HO4zfJThSc5qdhAiovaLYNN7RkfkXTbT3BBi8fhNRyc%0AfS%2BhZl7hkRz%2FVr0FJi0%3D%0A) ### How much is Claude costing? @@ -82,9 +82,9 @@ This section includes the following analytics: - Spend by model (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793554200&signature=8d67fcaf4aef42abe0fda11d32349e2b37ac7a35c7002779fc78c0596bc6fc07&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0H6TXfWbBLGZ4vBJWMVuEjsArXkiS2JHrc%0AfbUTob%2Fv7nu7uOGE5rw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896942/b403f2d216fc40b5195911020b8e/446b99f1-3187-4b79-b2be-9f17b1632ff8?expires=1793604600&signature=943b45ec68e62d3ab7239a07f59f7843cb31b2c3bd4d0d0f80f832a9489df94f&req=diUmE8F3m4hbW%2FMW1HO4zYE%2BQt0E7DXbWbBLGZ4vBJWlIiq9T9hQHFJKfC2r%0Ap%2BxeI18oRDGtXhMG1JE%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793554200&signature=12988c491328c9b4c39b34a5a3f3eb500b1216dc36fe66fda8ea2be6b61e51f0&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkHIs1SC%2BtvTPa1I7GBmtWBAZirBRxmBdXG%0Axaawg879HUiJrorgnIY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515896941/2239ce38639df339b24d5af1cb50/f829bc2a-ee52-4135-9b13-09ef1b7d66d6?expires=1793604600&signature=c1d96066ab66c467ca432cdb8bc32dc9b7f1e1be124ec18ac4b41a7e1163daa4&req=diUmE8F3m4hbWPMW1HO4zTz0N%2BkEJ81WC%2BtvTPa1I7GjuyZ3x9zusb0jHb2l%0AERUzCbiA24LQWJ1o0EA%3D%0A) **Note:** For a view of how spend limits are affecting your organization, you can also check the **Blocked by a spend limit** section at the top of **[Organization settings > Usage](https://claude.ai/admin-settings/usage)**. **Blocked by a spend limit** is built for usage-based Enterprise plans. Orgs without usage-based seats only see how many members are blocked or near their limit right now. Learn more about **[monitoring usage and spend on Enterprise plans](https://support.claude.com/en/articles/11526368-how-am-i-billed-for-my-enterprise-plan#h_ae17ec8236)**. @@ -162,7 +162,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by chats -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793554200&signature=030152acc2c14caf35fb559cebed6b49af3eaa6feb36c13a34996877f38f920b&req=diUmE8F3lYZWWvMW1HO4zbhc8P6ZZOAjTcfMEUwBBiWRLomfTc6lR8big9yL%0AXqy4jPbFxqhGxjsFob4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515898793/405db0c492da11886c28a2b82731/71a55afc-1cef-4c50-b7e1-86775cb9a168?expires=1793604600&signature=f47ed135a909dbf4c2b5542b2e810e547bea8f2e59775875f00618929fb25d48&req=diUmE8F3lYZWWvMW1HO4zbhc8P6aYeAnTcfMEUwBBiVRPARKg%2F%2Bf8mkjVNO3%0AVIiSS79H5KEMCOd%2BZ5s%3D%0A) ### Projects @@ -174,7 +174,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top members by project usage -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793554200&signature=6da68a4cc639d8797c2f6597f16fb17ba7908b598de92ddd2cabe76b6b00b006&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BcniegExu5cYiHHN8WHdsC4Z%2FK3nJAWqal%0A0D5YxrVCxITtu16vcnU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899610/91d93108f0767e795fb9e488e882/71607d6d-dff1-4a13-a445-aa1d79850eed?expires=1793604600&signature=7519b8d6d91acf660409b4f6f9f3034a3da56e92438347397aa3e59e708fcaea&req=diUmE8F3lIdeWfMW1HO4zWhGoD%2BfmyekExu5cYiHHN%2FGXGrA3ZSjnl9sgF%2Fo%0AHZ1DGUiK4exZkHq9Kk8%3D%0A) ### Artifacts @@ -184,7 +184,7 @@ Navigate to **[Analytics > Claude Chat](https://claude.ai/analytics/usage)** to - Top 10 users by artifacts generated (month-to-date, quarter-to-date, year-to-date, 1 year) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793554200&signature=9dd3ec50006a80dce94e704f3f8c7c3cd1ef15d6340919d4cf8ad4acf1bda417&req=diUmE8F3lIlcUfMW1HO4zcSk47nXe%2BrCjHDogqK0V%2ByoG7UV%2FNHFCAmSmMkf%0AQxgsAXF%2B%2BnyInlTaPLA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515899838/33d737f2357d6e485704669962ae/43faadc3-47da-4a93-bbb7-47a7983e7441?expires=1793604600&signature=704d000fdf508f6ca68301bd6f376724bd3823dad9e36b71df6f3b6c2b820fd3&req=diUmE8F3lIlcUfMW1HO4zcSk47nUfurGjHDogqK0V%2ByoOLWawYotONUQdkkq%0A%2FQ%2B3JpqCUidUpUhK7kw%3D%0A) --- @@ -280,7 +280,7 @@ Navigate to **[Analytics > Cowork](https://claude.ai/analytics/cowork)** to view - Daily, weekly, and monthly active Cowork users -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793554200&signature=f0c27b523ea17702f031a8c5a8c85df87fc0d542105d0d2f5062ad001dd3de1e&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4u0WEWqFSi1Z3SzLLsgnkNn75zvDGFOvi1d%0Api5%2BwiikvR3UFHBn0d4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2515901489/8005693d55b7fefbfe9233258d39/106c22a0-3f47-47a6-abbd-4788dd70f218?expires=1793604600&signature=cbed734bba4446f66f50b2fe710b789500d04bcbda433adb0d75a1a479005263&req=diUmE8B%2BnIVXUPMW1HO4zX7WE4u3XUWuFSi1Z3SzLLvBNZdpPQXni%2F0pUx4Q%0A0yyP0ShH9yjtSsB7AtA%3D%0A) **Note:** Cowork analytics are available alongside Chat and Claude Code data in the **[Analytics API](https://platform.claude.com/docs/en/manage-claude/analytics-api)**. @@ -296,7 +296,7 @@ Navigate to **[Analytics > Surveys](https://claude.ai/analytics/surveys)** to as On Enterprise plans with usage-based billing, when your admin turns on individual usage analytics, any member of the organization can see their own usage broken down by product, model, and skill, along with where they stand against any spend limits set for them. Individual usage analytics are available in **[Settings > Usage](https://claude.ai/settings/usage)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793554200&signature=2945340ef1d1b787f44cea6f0a8db425cc812502907080d1c3dd1a2d2145cfbb&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzAee%2FYWGUKUw6QS4%2FXMAy67v%2BWv%2BJyjoGO%0AyxbvBm3EvB3ETeximIE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2533906328/1f5cd0a57def40676410f8f379b4/member-usage-30d-model.png?expires=1793604600&signature=85301095fd4af715c7e92b513ce380ba5002471ad504f61d7cd3bb553dca26d8&req=diUkFcB%2Bm4JdUfMW1HO4zfveBqzDfO%2FcWGUKUw6QS4%2BARQpm%2F6932IB3J65d%0AeD8O6IkJv44CX3bdSLQ%3D%0A) --- diff --git a/content/support/12902446-claude-in-chrome-permissions-guide.md b/content/support/12902446-claude-in-chrome-permissions-guide.md index 798b11286..e8f81592b 100644 --- a/content/support/12902446-claude-in-chrome-permissions-guide.md +++ b/content/support/12902446-claude-in-chrome-permissions-guide.md @@ -30,7 +30,7 @@ In "Manually approve," Claude checks with you before it acts. What that looks li Claude creates a plan from your prompt, which you can approve before Claude starts. The plan specifies which websites you're allowing Claude to access, as well as the approach it will follow: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1793554200&signature=ea778b326cd857f2fc2b9c74977ab2de0014e9544d8c92019c8f84333cef0c18&req=dSgjFcp8nYZdXvMW1HO4zYqyZMFI%2BYa1gN0ADj5oqFCtmq%2BFRVXPxD6sCanX%0A9JEzYcGqG8h8WVlWAOQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1843320727/8d1c859ae9b8e0cdb536d024bf40/9bc3d239-8eb6-4bae-a032-a236f88ee606?expires=1793604600&signature=3b64abecd9da55973bd51fa05c01f021cc81640ddcc2b4e8dfc5733a604e2a60&req=dSgjFcp8nYZdXvMW1HO4zYqyZMFL%2FIaxgN0ADj5oqFDTOCaM3cM4bJ9xGsvi%0ArYnKOqrK0HUF9kGwg2A%3D%0A) Note that Claude will only use the websites listed in the plan, so you’ll need to manually approve any additional access requests. @@ -64,7 +64,7 @@ When you choose "Skip all approvals," Claude doesn't pause to ask, and nothing c There are some websites on which Claude requires approval for every action. If you navigate to one of these sites, a **New permissions required** prompt will appear in the extension side panel, Claude Cowork, or Claude Code where Claude will ask for permission before accessing the page or taking any action. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1793554200&signature=4d9cb52673fb7fe6f853aa1b109ada0e08b6e5abe50908cc15c1c18211dd7b7f&req=diYnEsB5nYldXPMW1HO4zZ3Nq2V1jSju7A4lHPBihAV0XuG8tIOvZ8rmfjac%0AF6j85WfAHMjTUSk0tDM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2604970825/d7b961271be69e7541b406df1efd/d845324e-6b4a-4f54-83b9-0bea86ec09c6?expires=1793604600&signature=413808be9edd88d011fb5d725c69e4557215ea8c2c580865e6a47cd28d5c29b3&req=diYnEsB5nYldXPMW1HO4zZ3Nq2V2iCjq7A4lHPBihAXeHcHZwifEuhKV8fzY%0Ancn%2FGEA22imQUwtMoRQ%3D%0A) ### Permission options diff --git a/content/support/12997503-team-plan-billing-faqs.md b/content/support/12997503-team-plan-billing-faqs.md index 03863cff0..67c59b191 100644 --- a/content/support/12997503-team-plan-billing-faqs.md +++ b/content/support/12997503-team-plan-billing-faqs.md @@ -18,7 +18,7 @@ Your organization's billing address determines where your invoices are sent. You If you want to use a name other than the one tied to your payment method, an organization Owner should check the "Use a different name on invoices" box when adding or updating your payment method in **[Organization settings > Billing](https://claude.ai/admin-settings/billing)**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793554200&signature=2628a98452a193e4f1e6e206c49f8d872a9e4a25998ade4f8ef8c42519321b55&req=dSklFMh6mINaWvMW1HO4zRZTxVnEvs%2FRKAqLF4ERnlU78gIU3tYGDCagqKuT%0AXpWMfq6eF90aLuGRGqk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922145253/f2e3d4e0fe43a2ea07e89244764c/image.png?expires=1793604600&signature=6c96a34cd0f9c909e5a65ae9c3b87ecd60c1924889dbf9ced476a1a91a429e79&req=dSklFMh6mINaWvMW1HO4zRZTxVnHu8%2FVKAqLF4ERnlXXfK4s2wLrm2Al8sF3%0ArfI6jjbUYfgvTqormTU%3D%0A) ## When will I be billed? diff --git a/content/support/13132885-set-up-single-sign-on-sso.md b/content/support/13132885-set-up-single-sign-on-sso.md index 6b3e2ef23..6adaf6825 100644 --- a/content/support/13132885-set-up-single-sign-on-sso.md +++ b/content/support/13132885-set-up-single-sign-on-sso.md @@ -42,7 +42,7 @@ You can verify multiple domains for a single organization, but all domains must 3. Enter the domain(s) you want to verify in the **Update organization email domains** modal and click the “+” button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793554200&signature=570e74d5d2f112efed47f15c4a88f0033285f332ad2ba9024e30892b79f0d12b&req=diQuHsF6noNXW%2FMW1HO4zSdmH388%2F8COe3H0OpmIzWE%2BE2%2BXth2BVmn1fY5K%0AHSib%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2498843282/561d5ceb1c3a5df75bdfee8bfc3f/d2491145-362d-490b-bdcf-66a0a7656ddc?expires=1793604600&signature=ba3b3d4a706cc33cfac9dc9c37ee2128cefbda90e320049d45e059d5b3600705&req=diQuHsF6noNXW%2FMW1HO4zSdmH38%2F%2BsCKe3H0OpmIzWFpa0CUoEMQCxrPHgbT%0Anfhu%0A) 4. Click “Save” when you’re finished adding domains. @@ -50,7 +50,7 @@ You can verify multiple domains for a single organization, but all domains must 6. Enter your domain in the text box and click “Continue”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793554200&signature=8051382c27edabb7ec7a0dee423ba4792cce74bcfaefd0c2c04db8e3583c9366&req=diAjEcl6n4dcWfMW1HO4zWHctB6SktWoyoyXAW0OlXqXVf1wQcMvA%2FlydsCN%0AvGni%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047042630/0617a562cd28a7ff0e607d66a30b/6bd08e1d-2b65-40ab-bc79-a257153854c1?expires=1793604600&signature=1bb1189985cbb886a296cb56d90ed968752fce8415587c007246975aa36914a3&req=diAjEcl6n4dcWfMW1HO4zWHctB6Rl9WsyoyXAW0OlXrD4YCBg5vcPayeN1IY%0AQup1%0A) 7. The setup screen displays a TXT record. **Copy the full Value using the copy button**—it begins with `anthropic-domain-verification-` and is longer than what's visible in the box. In your DNS provider, add a TXT record to your domain and **Value** set to the copied string. The domain must match exactly what you entered in the previous step, including any subdomains. Add it alongside any existing TXT records; don't replace them. The value is case-sensitive, so paste it exactly. Please refer to your DNS provider's documentation on this topic. @@ -76,7 +76,7 @@ Clicking "Refresh" re-checks your DNS; it won't show Verified until the publishe If the record is correct and propagated but the status still shows Pending, contact Support. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793554200&signature=49c627d46abbd45555a41e5d2aa06607166e57b067b9c64717d9d1a31ac0bd22&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoFanC7PM2D8ZcdgrhXM5bBwgxF2QoLkUPm%0A3%2BCG4C6x8b2QTR%2B7CI4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2047044496/b8df54a0331784cc9ae8f00112aa/bf9609c1-dc93-4665-a066-4cae2fe4b002?expires=1793604600&signature=02d431e15979e81a6c8b17c8c341de819199d6db5ec2a17254430babf32c6d33&req=diAjEcl6mYVWX%2FMW1HO4zVjmWCoGb3C%2FPM2D8ZcdgrjRF4X9ubtONuVUrGSf%0Ar%2BOireaDyW6rOK1qqko%3D%0A) **Note:** Once your domain is verified, you'll see a **Restrict organization creation** toggle under **Security** on the Organization and access organization settings page. Enable this if you want to prevent users from creating new Claude or Console organizations—including personal accounts—using your verified domains. @@ -116,7 +116,7 @@ For IdP-specific setup instructions, see: You can now choose to toggle on **Require SSO for Console** and/or **Require SSO for Claude,** on the **Organization and access** page, under the **Authentication** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793554200&signature=7c09fa5eda20685801458b4306234a138f6f6a03bd313c9b4f04cba7aa99f4c3&req=diMmFM93nYNfWfMW1HO4zdAICgykB3gIItXtKivx6ZFTCuhxfVdm8XZXdLAD%0AIb%2FXP5oigV%2FTj9WYooM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312690200/bd2403586d4f6651ccd79e2a45af/b9f8d7ce-0def-49d9-bfb2-3a14352d7214?expires=1793604600&signature=aa01290fa779ebf5a10753f9a4815d4a8d1dc7506c56c6d84d112c0fde64c9c6&req=diMmFM93nYNfWfMW1HO4zdAICgynAngMItXtKivx6ZHxsURN0xSd1gL3MoPJ%0AImoUXdTdAVdQ4QhulZk%3D%0A) When SSO is required, users must use the “Continue with SSO” option to log in to their Claude/Console accounts. When SSO is not required, they will have the option to choose “Continue with SSO” or “Continue with email.” diff --git a/content/support/13133195-set-up-jit-or-scim-provisioning.md b/content/support/13133195-set-up-jit-or-scim-provisioning.md index 8736e75b6..7c5d4e10e 100644 --- a/content/support/13133195-set-up-jit-or-scim-provisioning.md +++ b/content/support/13133195-set-up-jit-or-scim-provisioning.md @@ -40,7 +40,7 @@ Use this table to help decide which provisioning mode is right for your organiza Both JIT and SCIM can be combined with **Enable group mappings** to control role or seat tier assignment based on IdP group membership. If you select either of these options for your provisioning mode, **Enable group mappings** will appear within the **User provisioning** section: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793554200&signature=8b0f0c691ce3d1a6e7fe272aa63739ca00e8987b22b9676d36459bdab866856e&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhRCF50xFMG%2BIEvQSdTgewFnJbIld5b5H9e%0AJdP0xNb7bsJua29PB3I%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312706099/35d5d3ec149880a96bb7acec59f6/a4cfce55-86bf-40b0-b455-c8f412d48e9e?expires=1793604600&signature=9942c758b41bb178a6cff7b2a404d966644a3b5c01ac1b915c3bc01809710fb4&req=diMmFM5%2Bm4FWUPMW1HO4zXBDQqhSDV5wxFMG%2BIEvQSftdqasyqM%2B%2BY%2FBIk0d%0ABP0XtyRh6SvxUR88%2Bbs%3D%0A) **Important:** Group mappings set a user’s role type and seat tier only. Users with the Custom role get their permissions from groups in Claude, and those groups sync from your IdP only when your provisioning mode is SCIM directory sync. With JIT, you need to create groups and add users to them manually in **[Organization settings > Groups](https://claude.ai/admin-settings/groups)**. If you map an IdP group to the Custom role under JIT without doing this, those users have no permissions when they log in. Learn more about **[managing groups on Enterprise plans](https://support.claude.com/en/articles/13799932)**. @@ -136,7 +136,7 @@ Learn more about **[setting up role-based permissions on Enterprise plans](https 4. Toggle **Enable group mappings** on (if it’s not already): - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793554200&signature=69093e3765dfdaab2a5282cbc8dc13426db3e135989bbe2ae272500cabe995a7&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bdkv5Kyb72rapuHpMeDe9ixK0sApBL9vQc%0AFCtJ%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312714635/b57870b51e6511c8293637bceee2/da1ceabc-b6bc-451b-9cda-24ff6aa90d02?expires=1793604600&signature=f200b73930a952ab5f9ca7665008fb6aa6cdfd107b57bbf9bc1743b0e622d280&req=diMmFM5%2FmYdcXPMW1HO4zeBEb8bel%2F5Oyb72rapuHpNYYesQ8vHluuT%2Fb7UI%0Am1Fy%0A) 5. In the **Enable group mappings** section, click “Add” next to each role and select the corresponding group from your IdP in the dropdown. @@ -188,7 +188,7 @@ Verify you have enough seats purchased and available to add members to your org. 4. **For SCIM:** Click "Sync" to prompt an immediate sync, or wait for the automatic sync cycle: - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793554200&signature=7478d2bbfac92d60919dd0c55629a4d02479559462c8f9207825f8cafca2478d&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6oHM7A5hujYvMis4cPyFgawt3TlGlEC0CQ%0AF0a0%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312717421/c97fce49ad17d4660880a05fbaaf/59fbfa2a-1072-4662-8ca5-102970d5a795?expires=1793604600&signature=ab12da19f6fabf950262324b167490eda7f09af3df35c136529a3ea71dd1f15d&req=diMmFM5%2FmoVdWPMW1HO4zZ9Lal6rGc7E5hujYvMis4d0fI2X1DhNsv9F%2FcCF%0AaMc0%0A) ### Users mapped to the Custom role can't access anything after logging in diff --git a/content/support/13163631-configuring-session-security-settings.md b/content/support/13163631-configuring-session-security-settings.md index b5836d8ff..bda2a53c0 100644 --- a/content/support/13163631-configuring-session-security-settings.md +++ b/content/support/13163631-configuring-session-security-settings.md @@ -18,7 +18,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793554200&signature=9abbbfa83d8d3b6951d2126037c99e327ef46fbc474631dcf0c0ac4078d8b09d&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uEiRl5Sg%2F6XaftFnjwh%2FeUOAju9alwl07aU%0A0EXxak2aNh%2BRmhdw%2BgE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469436/1725e63ea1a2615948faecf4ec73/9bd276a1-7329-414d-87a1-d04dac93fff7?expires=1793604600&signature=289b17513595201c2ef3ca4fd128d3823815edbbe2c107540f63c6a80d75afc1&req=dSgvHs14lIVcX%2FMW1HO4zQNx6uEhQ15Wg%2F6XaftFnjyGVJucRPLTMurEsiGn%0AmALR3rgmcZQnjuFjXdw%3D%0A) ### For Console Admins @@ -32,7 +32,7 @@ Session duration controls allow Enterprise and Console Admins to set a maximum s 5. Confirm your selection by clicking “Enable.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793554200&signature=c4b250c63fd05a47fb3a713a007b43085c9eaf39dfea60dbf682e3718cad2971&req=dSgvHs14lIVcXPMW1HO4zWzx2bozInsjXZ5D7eVpMteiiTDvnvoTRLyZO4a3%0AHBdWGV%2FltNjBcQ2p34I%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469435/7a766bbe02e61c7d8f05deb5b8f0/b0bda400-47c6-43dd-9907-131ebe180b36?expires=1793604600&signature=b8df01f864126b79dd1351147e4e35ad765e9b93dab2db71a01ef84de01615cf&req=dSgvHs14lIVcXPMW1HO4zWzx2bowJ3snXZ5D7eVpMtdudwnfzeApUMKHuXaj%0A73k3AQA7OP8B%2FXCiO2Q%3D%0A) ### What happens after enabling shortened session length? @@ -50,7 +50,7 @@ You can change the session duration at any time by selecting a new value from th - Sessions scheduled to expire beyond the new duration will have their expiration shortened accordingly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793554200&signature=024bdb2f98e8e0c9488c7da01718168855b1ec54eb1f43f976b278e513204b74&req=dSgvHs14lIVcXvMW1HO4zZ7mW8ue4j2hA00cbyPOLDWBpyl5WK0TZ0JdajRX%0AlYhctYk94BbQRIFbKPM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1888469437/46ac5bc55484ca01556d87a5ade7/b01a7651-ad65-4b32-93ff-16dbc9ca97c0?expires=1793604600&signature=17d364fea9c27f64dc2ca4196e7e857ff83156d902b8c88944507ffc08a470d2&req=dSgvHs14lIVcXvMW1HO4zZ7mW8ud5z2lA00cbyPOLDWC0TTPj4rOA1Bzajrc%0AWNDL5uSTNc3%2F0PfffrY%3D%0A) ## Disabling session length settings diff --git a/content/support/13189465-log-in-to-your-claude-account.md b/content/support/13189465-log-in-to-your-claude-account.md index 1322c7466..d93caf2a5 100644 --- a/content/support/13189465-log-in-to-your-claude-account.md +++ b/content/support/13189465-log-in-to-your-claude-account.md @@ -2,7 +2,7 @@ When you open Claude on a web browser ([claude.ai](https://claude.ai)), the desktop app, or a mobile app, you will see two different options for logging in to your Claude account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793554200&signature=c95d8862ee1341c04bbbb141ee6d4c2dc4543abe46f9d08771e4b3e9fce641ce&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GJ5ha2zWhrqpWiTMlzEIMZSQ%2FFDq%2Fhy%2BQs%0AYpOedHDdQtt%2FHeyk42M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1893216804/f2209c3ec6cf4fc2e803d13bbc9d/40520c9e-ff82-4a7c-adca-5a064fe18d8c?expires=1793604600&signature=816de37ed5aa29c37b08144836f551679d4b0a714619d54fbdb8acbb21234f78&req=dSguFct%2Fm4lfXfMW1HO4zXg5B4GK4xayzWhrqpWiTMl9%2BdIoAL1%2Fiu7hxpf7%0ABhS%2BhalqsOHb%2BNGL86U%3D%0A) ## Continue with Google diff --git a/content/support/13325567-account-management-faqs.md b/content/support/13325567-account-management-faqs.md index 1ef99991a..387922f58 100644 --- a/content/support/13325567-account-management-faqs.md +++ b/content/support/13325567-account-management-faqs.md @@ -44,6 +44,6 @@ The email domain that was used to create your Team or Enterprise plan organizati Owners can remove domains by opening up the same modal and clicking the trash can icon to the right of the domain: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793554200&signature=4f5e4895516ce80507a8b40bf4e36ba4ef6fa70d27e6618983d5a9c62cdcd38b&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2BidbAwYkeFUnrkrQZhJiMfz6I55OmKTl93I%0AI6STqjF4yRIipUO6EyA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2053873852/1cbccea3b7067e03205f2ff8546b/CleanShot+2026-02-11+at+11_16_07%402x.png?expires=1793604600&signature=c270b9273dad037f562ea9ab6fe5f952395a8e4f12d6af0dda062f3be9a2021a&req=diAiFcF5nolaW%2FMW1HO4zUrhF%2BieaQwckeFUnrkrQZgeD8chsO0FnMAWTJ%2F1%0AhM%2BSGV9QvV3pwv6CdT0%3D%0A) While the account creator must use a business email address, you can add public domains like @gmail.com, @yahoo.com, and @hotmail.com as allowed domains for other members of your organization. \ No newline at end of file diff --git a/content/support/13345190-get-started-with-claude-cowork.md b/content/support/13345190-get-started-with-claude-cowork.md index 434ca3efb..c95989d39 100644 --- a/content/support/13345190-get-started-with-claude-cowork.md +++ b/content/support/13345190-get-started-with-claude-cowork.md @@ -178,7 +178,7 @@ To set global instructions: 3. Type your instructions in the text box and click "Save": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1793554200&signature=b049ee73eddc74a79ceb9fa097e9b8b900b98ab2777c3f6716c3e6ff65b4e085&req=diUlE8B8m4lYXfMW1HO4zcDl69vpM1Wy8iWjaktE943eFAyLrhy%2BWc3NEVCz%0A%2BKv5ERRrGjoiN0GkKKQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2525926874/15324ac4155d7802272e8bdef04b/ec66cd09-a4db-4f1d-8f30-226c9d126333?expires=1793604600&signature=ba272887d75163f4ff22a2f7b2dc5da49eca4e2581cda1864ae5aeff2b31f5c7&req=diUlE8B8m4lYXfMW1HO4zcDl69vqNlW28iWjaktE940z6AILqdRCPrlJ4bfi%0Ak2TfmNxXWsSTSUeeYCU%3D%0A) ### Folder instructions diff --git a/content/support/13371040-log-in-to-your-console-account.md b/content/support/13371040-log-in-to-your-console-account.md index 9cd0e2a7b..b757823f5 100644 --- a/content/support/13371040-log-in-to-your-console-account.md +++ b/content/support/13371040-log-in-to-your-console-account.md @@ -2,7 +2,7 @@ When you navigate to the **[Claude Console](https://platform.claude.com)**, you will see two different options for logging in to your Console account. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793554200&signature=1781b7f76e12f96a9e862b35326171b5c81058bbe902f531e52e5c061cc55fcf&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5orppYQP8vUNcPt4%2B71dXpg0FouF5zVd5dxz%0Az32PMq20RLli0pVeGw8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1935026646/d90d1613a3dbe763fef5abb96e3c/image.png?expires=1793604600&signature=c78fc7a6f0ef6dab417af8852615c27718b14b59e6dc78e27379cb5f02fb6348&req=dSkkE8l8m4dbX%2FMW1HO4zcrI5orqoIQL8vUNcPt4%2B72IVqtPaMnfpWSotSBm%0AGTE5y%2FAfycF8J%2FyD56M%3D%0A) ## Continue with Google diff --git a/content/support/13641943-visual-and-interactive-content.md b/content/support/13641943-visual-and-interactive-content.md index 98f3e485b..1f4f2c8c4 100644 --- a/content/support/13641943-visual-and-interactive-content.md +++ b/content/support/13641943-visual-and-interactive-content.md @@ -18,7 +18,7 @@ Claude can show current weather conditions and forecasts when you ask about the Claude automatically displays temperatures in Fahrenheit for US locations and Celsius for everywhere else. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793554200&signature=e51a57c1bf14c4b25bc37058a3823bc5191385ea5835a0bc71e4820cd260253e&req=diAjFsx6mYhdXvMW1HO4zXlB7D2%2F0ByKdgndksVD5R1y3vuS9pa8N%2FYuvSK3%0ASfM0xOt1z2JD8vOI5mM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544927/3a9c695b24df387ecdd766ad308c/8be9f393-dcb0-4ff8-89e8-5fa47bedaa38?expires=1793604600&signature=99b34a26734d97fd66d9ce994bf7b0123a77c5b6df486c670a03162af8341dc2&req=diAjFsx6mYhdXvMW1HO4zXlB7D281RyOdgndksVD5R1EzEOHFVpluBLV4DCd%0Aw2s6r21bThuSMWRceoI%3D%0A) Weather is powered by Google Maps (). @@ -28,7 +28,7 @@ When you ask about recipes, Claude can display formatted recipe cards that are e **Note:** Visual recipe cards are available on web and desktop only. On mobile, Claude provides recipe information as text in the conversation. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793554200&signature=8d0a488e7e20e437fdc10193f586faa536ee48f3efcc864a3af4120ebea0181d&req=diAjFsx6mYhdUPMW1HO4zUQperMQ11CVrIPm%2FImZVg3vyB7IxaP3slF5MCX6%0AZKvAN5b5%2BXHZTi61Hzg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544929/12f4c51eda7779d65d3ea2c7ab16/d0f4a314-cff8-421a-b401-10c2bf50374e?expires=1793604600&signature=e28af92d6b443cad318979f1b93e42d56f8d40ec43bb3cb746e182673534fd8b&req=diAjFsx6mYhdUPMW1HO4zUQperMT0lCRrIPm%2FImZVg1yCJk%2FJxaIdI%2Bxyqj7%0A%2FwnGWufswwxx6GcvKDI%3D%0A) ### Custom visuals @@ -76,7 +76,7 @@ For example, if you ask Claude to help you plan a trip, it might ask you to: This content appears at the bottom of the chat. You can still type a response if you prefer. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793554200&signature=31b2140b98be4ff48126fc7d4df35a7699163b236d5aab4c214551a8b51d701b&req=diAjFsx6mYhcWfMW1HO4zWmF5va7bBqgx4wz0C7CTALanA790D3XonYNUXrz%0AsMJjHGYAI9MfNiur%2Bog%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2040544930/9ad066e137d11e4b559b0217e12d/9bf30d2d-1715-42b3-9da5-2a9298f41f08?expires=1793604600&signature=c3866c787f9d86af650aada86dee5599bab3ffeb040b146b8162e71f04573e05&req=diAjFsx6mYhcWfMW1HO4zWmF5va4aRqkx4wz0C7CTAKEJ0S3h8Jxmy71RAQZ%0AF8tOIeANko2i%2BfBeGbo%3D%0A) --- diff --git a/content/support/13837440-use-plugins-in-claude.md b/content/support/13837440-use-plugins-in-claude.md index fb18c3ba3..1d024ef93 100644 --- a/content/support/13837440-use-plugins-in-claude.md +++ b/content/support/13837440-use-plugins-in-claude.md @@ -58,7 +58,7 @@ In Cowork, open the "Cowork" tab first, then open **Customize**. You can also upload a custom plugin file if you built one yourself. On Team and Enterprise plans, a colleague can share a plugin with you directly instead of sending you the file. See **[Use a plugin shared with you](https://support.claude.com/en/articles/13837440-use-plugins-in-claude#h_ef985546b4)** below. Plugins you add in Claude on the web or in Claude Desktop are saved to your account, not to your computer, so they follow you to chat, Cowork, and Claude Code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793554200&signature=30f5aa4ad21ac41ec185d737a02bbd8239f214ebe1df7c7e0d5a9ff342b77653&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbYNvFXxakFVfq5WwyYXVtajzGWmu2Du3Ui%0ArhyXK3k0LqnAN6WQLhg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2100409211/fc01614dde1a616fa31ffaa9cb04/47bacf5b-a810-45b5-a468-9769f1a58ef8?expires=1793604600&signature=463604815e8bb7042ee1e976055a13cb1586467656cf6278a6797b8f7b92aebc&req=diEnFs1%2BlINeWPMW1HO4zZF3IxbbM%2FFTxakFVfq5Wwx7S5%2B5y0MPpeM%2Bhd7w%0Am%2FkwEZlYXpOTQdUxBIc%3D%0A) If you're on the Enterprise plan and your organization has skill scanning turned on, plugins are checked for malicious content when they're installed or updated. A plugin with malicious content is blocked, and one that may carry risk shows a caution banner. Learn more about **[skill and plugin scanning](https://support.claude.com/en/articles/15927065)**. @@ -68,7 +68,7 @@ If you're on the Enterprise plan and your organization has skill scanning turned Each plugin you add brings skills and commands you can use while working with Claude. Type "/" or click the "+" button to see the available skills from your plugins, in chat and in Cowork. In Cowork, you can also run a plugin's command by typing `/plugin-name:command`. Click any skill to see its details. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793554200&signature=3d673a48d671f14b463b18d79909537c02ba1e2ff510937ade92c83b542edc41&req=diEiEcp3m4lbXfMW1HO4zf4NBfX5hkSWmKUxugP2BQtbVSX0vEHPE9EYDJxn%0Ak%2FPIOOf9Vw9sffzPK0A%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2157396844/4a790e10f5b88df770783df1d7e9/image.png?expires=1793604600&signature=b3956ddd1c9a9d0033f7b0402978b00ee89565b9b2a6450f69fcc40dbd0f6eaa&req=diEiEcp3m4lbXfMW1HO4zf4NBfX6g0SSmKUxugP2BQs6n%2Bx6jOkf5N%2BELcON%0APfljElOwE%2BrUFM1OnkE%3D%0A) --- diff --git a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md index 093865d87..c64de3be9 100644 --- a/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md +++ b/content/support/13947068-assign-tasks-from-anywhere-in-claude-cowork.md @@ -52,11 +52,11 @@ Follow these steps to get started: 5. You’ll land on a page describing the functionality. Click “Get started”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1793554200&signature=bed17a5d78ae148507b4a8ae39c12c611ffb8481b82efa30d812474970a3f1a6&req=diEhH8B7mYFXX%2FMW1HO4zSZP05GOEAr9B32drIe5EDlVgatV8kpG6dCOMIfP%0AKtFp%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169954086/419674f781edb2977b93cce062b4/93b1893c-d79a-4eb6-b2f1-2fe3e043bd90?expires=1793604600&signature=a5e26cd9abce2c83e6b3145ce65aaceee24f6608eb4303b2c921ae4e0d8210cc&req=diEhH8B7mYFXX%2FMW1HO4zSZP05GNFQr5B32drIe5EDlezWtbUi%2Flto4d4bQQ%0ASZdm%0A) 6. On the next screen, you can give Claude access to your files and keep your computer awake by toggling those on: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1793554200&signature=c75f547f7b0d140a0fef3040fc523bfa9e2eaa7ace9780627949d009473b401b&req=diEhH8B7mIFXW%2FMW1HO4zaZWstmdWAUcepuGRb1rD3KRfEqSkHDZKSwBtu%2FP%0A4CY1%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2169955082/de4053ee0eab8fcb9263584bb171/d39b77da-1a69-4682-9fdb-7ed488f236b0?expires=1793604600&signature=046ebc5470560f56d8cc4065e402b2ffc15d5d220ae0746d530779b76b744225&req=diEhH8B7mIFXW%2FMW1HO4zaZWstmeXQUYepuGRb1rD3I3XmPOtDNQw%2BE4J4aL%0AAMRE%0A) 7. Click “Finish setup.” diff --git a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md index 8a453d6b4..acc5051c8 100644 --- a/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md +++ b/content/support/14116274-organize-your-tasks-with-projects-in-claude-cowork.md @@ -16,23 +16,23 @@ The new Claude experience, which combines chat and Cowork, is rolling out to Pro Find **Projects** in the left navigation panel and click the “+” button to see the three different ways to create a project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1793554200&signature=a16a9fb86617414e950d8fec9fc613d41e31934d504d01f78bb53056922a0106&req=diEvFc58nYNbWfMW1HO4zcOgiga%2F1Cx3ZwSvwegvtgy42iD2rC959Kxg4CAm%0AYzbvhBX3LYsplDgz6Jk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183720240/6f6ef438913391703598d86d606c/CleanShot+2026-03-20+at+09_11_43.png?expires=1793604600&signature=8b137d364f6b99072c68814ce128810b02c8262192ff4ae05b1967461abd34f2&req=diEvFc58nYNbWfMW1HO4zcOgiga80SxzZwSvwegvtgzQeyjffqkqDGS5jeqs%0AbCYWML1wtFbaPst8o8U%3D%0A) ### Start from scratch Selecting “Start from scratch” allows you to set up a new folder with instructions and files: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1793554200&signature=87c2f1ee36e78db756e9523af784f0c908abbdf73779ba1a402174e9483e43de&req=diEgEcl3nYFeXfMW1HO4zZCoQo5AS3GUvb0suCMAnj1tFO%2BrwF0RzPlTsPQo%0Afx2WvQuYrxl6ArYCvls%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177090014/07832b50003cf7fd3b4e9c7c448b/3385d9b8-c3e7-42b9-ae3f-4d213baa53a7?expires=1793604600&signature=13136e6b17866628f0c71c2d44cce4d9dae88b8938498401ebfec726d9cfed2c&req=diEgEcl3nYFeXfMW1HO4zZCoQo5DTnGQvb0suCMAnj2x0wK1stTMyhytUsoK%0AzouenPLT6%2Fc%2BppfGiqM%3D%0A) ### Import from a Claude project After selecting “Import from project,” you’ll see a “Search projects in Chat…” field: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1793554200&signature=51816362858578c9960e6c12384c366abc5daa2cb9963fe29cdacd3a5ff0cd3f&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UWBYz5wdjggUT7FIJz%2BtNjFsQCzlxoMLJ8SB%0AHVX8MWp3RnXBK%2FYtC0s%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183717962/acdc11bcc825ae76a13f508365bc/CleanShot+2026-03-20+at+09_12_08.png?expires=1793604600&signature=983337f1d4338cda526f3fb6d98333bffdc1e1079fe94ae91660f175a7190357&req=diEvFc5%2FmohZW%2FMW1HO4zQQ7UWBbypwZjggUT7FIJz%2FP%2Bf5YG%2BLvEQEbRtnf%0AHZExu4B94WT9CwzZnBI%3D%0A) Clicking into the field will display a drop-down showing your recent projects, but you can also use it to search all your projects. After you select a chat project (bulk upload is not supported), you can name the new Cowork project and choose where to save it on your computer: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1793554200&signature=ec56c140d1f9b43ac6a8616e6ff2ce113a3198be641a5837dd5c41ca0e6f480a&req=diEvFc58mohYWvMW1HO4zU%2FKAyBD%2BSfOI7f%2FdY0VL6iLXZ09Kqdvrz683JTz%0AKgFtGY00RZLuRB%2BS2qw%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2183727973/7a25430123d9e13e7c3cdd411f70/CleanShot+2026-03-20+at+09_13_41.png?expires=1793604600&signature=1e1719f72eb6b64e5b500d8993f526dba73d11ae9bca65df734b334bc1146979&req=diEvFc58mohYWvMW1HO4zU%2FKAyBA%2FCfKI7f%2FdY0VL6iepjzOom9V9wrvdSnZ%0AbvWpg1AfqhN9koFGDMg%3D%0A) Clicking “Create” will transfer the files and instructions from your existing Claude project and create a new Cowork project. @@ -40,11 +40,11 @@ Clicking “Create” will transfer the files and instructions from your existin If you select “Use an existing folder,” you’ll be prompted to pick a file to use as context for the new Cowork project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1793554200&signature=18fcb1741410e843629b465f37dcc4d31322de196f30a9e6fdb192bff0ea9c9e&req=diEgEcl2mohcXPMW1HO4zejrnjXTECdduv8e2Xj2xOV7BrHXB4xaTkzjZ8TI%0A%2BTTDcLln6G1jMj8YbL8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087935/2f0052dae601d0b7fecdc029e1c3/2e3ca9e7-23b1-436e-bbdb-edcd31c41f15?expires=1793604600&signature=d4b2208bc420c20862f05ce3c61fd5396836320dafc80a2ca2b4ac53afa1c079&req=diEgEcl2mohcXPMW1HO4zejrnjXQFSdZuv8e2Xj2xOWinZWP6tX1XaVVDzcH%0AhZGVpR6vggxtoPxTb74%3D%0A) After selecting a folder, you can name the new Cowork project, choose where to save it on your computer, add instructions, and attach any additional files. Click “Create” to start using your new project: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1793554200&signature=e8686210f08b6b9b8d9e01658fe16ffd8f8ef7a26c35ef849796e8f1e78a74dd&req=diEgEcl2mohcXvMW1HO4zUq4VuCxhqY4MfnqHouW6MKlEZT876zOuBN0g6VV%0AXPQpFVP6XNRBhH91cFY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2177087937/f59dbe3fc28448a9597ea097cb4d/96a59acb-4054-4b4b-a208-751f9711f535?expires=1793604600&signature=f0b35069a09012eb76f857b82374b863b49987d6381bfcc82b40072334804468&req=diEgEcl2mohcXvMW1HO4zUq4VuCyg6Y8MfnqHouW6MKApS3oJQ2Gek4iSV30%0At9ua%2F0UsaPDIdKoADGU%3D%0A) --- diff --git a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md index 3aadd1f89..02171ff74 100644 --- a/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md +++ b/content/support/14499648-how-scim-sync-works-for-enterprise-organizations.md @@ -50,7 +50,7 @@ You can trigger a manual sync from two places in your admin settings. 2. Click "Check for updates" under **SCIM sync**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793554200&signature=cfe7458834b6925f543ae69738e548c8972fdfc209717e969edb6feae87132b2&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTaoMMm2rgfl7PnOiul91%2BwrjjY0avItro9y%0AjzMl%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312613548/44cd5970ee3c3b2c7f8dcd592d71/image+%2824%29.png?expires=1793604600&signature=58a84547971d335d191e22432285ee22bc45e1e7d53e57d2da9141dbdd5f70c7&req=diMmFM9%2FnoRbUfMW1HO4zW4gbTarNcmyrgfl7PnOiule8Qc2AKqdocO%2F4u0X%0ABUWw%0A) 3. Select whether to sync members, groups, or both. @@ -62,7 +62,7 @@ You can trigger a manual sync from two places in your admin settings. 3. Select whether to sync members, groups, or both: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793554200&signature=7c18570cff80e8510ee7e2d5cfc967699a7087ad8fd07a62c8740fe5ea12b338&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7n1zj8d43OpyTHzM9Ses29Zg5LtrFFzjXMl%0AGjDb%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312608119/e4b0ef4f309f3c4eac8311a6ef47/image.png?expires=1793604600&signature=b3b28e5f19b6626dcd52cd69e8512bec62ee050946747357ec49c59683ae9e13&req=diMmFM9%2BlYBeUPMW1HO4zX%2F4f7n2yz8Z43OpyTHzM9TZsMmPvzg5%2FKoXvPdW%0A17PW%0A) **Note:** If you trigger a manual sync while background changes are processing, your organization takes the most recent change for each member or group. If multiple changes are queued for the same member or group, you may need to resync again to make sure everything applies correctly. diff --git a/content/support/14604842-cyber-verification-program.md b/content/support/14604842-cyber-verification-program.md index fb882c712..e1c9a88fe 100644 --- a/content/support/14604842-cyber-verification-program.md +++ b/content/support/14604842-cyber-verification-program.md @@ -10,7 +10,7 @@ Our generally available models can still be used by all users for secure code re ## Access tiers -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793554200&signature=8bf5a21c3b4816327e446185c7bd6e3ebb6305c41269e8d754afb0dd16dad414&req=dicmEM17moJWW%2FMW1HO4zVYZ0Nu7a8BFy1US26KtMzIXhs%2BmCi0S%2FJpB45i2%0A9rfLLzuBy2zUx8%2BDhEU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2716457392/33c90f9ccfbd33fee02840fd2efa/267bc7d1-baeb-4302-a1d9-4491b4110775?expires=1793604600&signature=4912624b4379f6115e14a8bab3a44213c9383751940de2b77c470f1905679aa7&req=dicmEM17moJWW%2FMW1HO4zVYZ0Nu4bsBBy1US26KtMzJ0e5ypFZJ2Ouf2feXF%0ArUPeHTpEvCorLbBqtjo%3D%0A) ## How to apply diff --git a/content/support/15330088-set-a-default-model-for-your-organization.md b/content/support/15330088-set-a-default-model-for-your-organization.md index 110bad8da..d54da8e06 100644 --- a/content/support/15330088-set-a-default-model-for-your-organization.md +++ b/content/support/15330088-set-a-default-model-for-your-organization.md @@ -50,7 +50,7 @@ The organization default applies to every member. To set it: 4. Click “Save changes.” -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793554200&signature=f5e3258fe6f3e3c1cc0376158ad37de8029448d386ab36729db73b3d59710f55&req=diUmEs58n4BcUPMW1HO4zelOdjFFKExFfdGVZ664dGGtdma9bqZGpOciYj6X%0Afp%2BZH%2F69DxnIqG9Zxzo%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514722139/d05c94072a41ea9090ecf386c53e/c32ee31d-954a-4551-a2da-91677fbd0b6f?expires=1793604600&signature=0e293541c5b4e7fec9263e144d296999dee5b95c9bb143bb6dad8850f2e4658c&req=diUmEs58n4BcUPMW1HO4zelOdjFGLUxBfdGVZ664dGEUjdHLppnYl%2BrrPLC9%0AjDkoCtR5ZrgKCdYOZDQ%3D%0A) --- diff --git a/content/support/15694740-manage-model-access-for-your-organization.md b/content/support/15694740-manage-model-access-for-your-organization.md index e11c8197d..9e701e306 100644 --- a/content/support/15694740-manage-model-access-for-your-organization.md +++ b/content/support/15694740-manage-model-access-for-your-organization.md @@ -42,9 +42,9 @@ The organization setting is the ceiling. A role can't grant access to a model th If any custom role uses the model you’re disabling as its default, you’ll be prompted to change that role’s default before the change can be saved. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793554200&signature=8bf821000d8089b8777ef8104bd06d6371bd09bd3b25034c44b236e43249cc3f&req=diUmEs93nohdWPMW1HO4zXlxE%2BS8UtVVQf5Pb7M2Q0vEyfMViPZV271Bl8Av%0AQxYrwqMrSCZV0SofF2U%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693921/02ea72756f5163f14e5d158516dc/69102088-cd86-498e-97aa-c8a6e0004419?expires=1793604600&signature=2a3172252582aaf0b002ced5dd2b9a332a3bc1b7a9e47d837108bf2f94f90634&req=diUmEs93nohdWPMW1HO4zXlxE%2BS%2FV9VRQf5Pb7M2Q0tXC3XzjXmZlUBdI%2B3c%0AnY2oQBc1K2n0GK%2Biqmw%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793554200&signature=0b241ba9ad3497ceff5fc8ae91a2f993728c5eed164137bd0f3d160e58ea600e&req=diUmEs93nohdW%2FMW1HO4zTqNsIrAQ1xVAod9uc510lw8J4eiCXKsFL8w89jc%0Ax%2Fq8U8ZHXcP55zzfnLk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693922/bfc5de6626eb19dca1d7caf818ca/c3cd8bb6-f86c-4d01-92da-6ae4ca966662?expires=1793604600&signature=fa3c911cbb9bb9f96243454e663917906e3edcdfa1b6cd1d60c9db8ec644474f&req=diUmEs93nohdW%2FMW1HO4zTqNsIrDRlxRAod9uc510lyv5uj%2FeDuVABhbp17A%0A3d4cb7pHh8mKI9r49F4%3D%0A) --- @@ -78,7 +78,7 @@ If any custom role has an effort cap higher than the new organization cap for th Only models the role grants access to can be selected as that role’s default model. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793554200&signature=ccea060101fd75435e7fe2f8610e73b1be812a8c542bee2069d03223829a1c8c&req=diUmEs93nohdWvMW1HO4zYj9SPYG6IW%2FXsqpNqvyFRL2ZmLnVX4aR0PV7aPt%0AhRTD8EdzGOLKwhCQXD4%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693923/880665a87dbd4776cf19d6063a37/29d30c6d-f9fc-408c-8c72-4320c6d88d14?expires=1793604600&signature=eb33f165973c35042c536410f86a3734d093f4c857ceb88cd080f057c662139e&req=diUmEs93nohdWvMW1HO4zYj9SPYF7YW7XsqpNqvyFRLRf1o9DAfRl1dcEQV0%0AruanKJRfVGGk3upx0Xw%3D%0A) --- @@ -96,7 +96,7 @@ Effort limits determine how much computation members on a role can apply per res 5. Click "Save" to save your changes. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793554200&signature=2a887b65c1d129c199f87ec7ba086c9ae2d70056e0977692a54917ff92408864&req=diUmEs93nohdXvMW1HO4ze1xBzC5dr0bDeA1RkowXUEWcifsEdoEhhgZU5Ww%0Abv7K0bXgrOC8ysOVRaA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2514693927/7a25673b3b075d72adb3cdc371e3/d2d7cd8d-a713-4e91-a706-f589ac46a9fe?expires=1793604600&signature=9e303c5fb6a15b5bd5baf9b8fca3f23a5b5cdf4dc77f08ad508d5b060f746a71&req=diUmEs93nohdXvMW1HO4ze1xBzC6c70fDeA1RkowXUFcf2m3L%2FYvUDAuk%2Blz%0ATQsa2gJY3%2FcZAO5AZKg%3D%0A) Members on the role see only effort levels at or below the cap in their model menu. Note that available effort levels differ depending on the model, and some models don’t support effort level settings at all. For an explanation of each level, see **[Change the model, effort, and thinking settings](https://support.claude.com/en/articles/8664678)**. diff --git a/content/support/15936181-get-started-with-1password-for-claude.md b/content/support/15936181-get-started-with-1password-for-claude.md index 1a60933ee..e0ce9b5c4 100644 --- a/content/support/15936181-get-started-with-1password-for-claude.md +++ b/content/support/15936181-get-started-with-1password-for-claude.md @@ -52,7 +52,7 @@ Once the requirements are in place, you can set up 1Password from a few places i 4. Toggle on **Password managers**: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793554200&signature=fbae3a7ff9cb6349690bbb7ceb71fd1b47a3570819c08ca672f239e57ef85cb9&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2hrqMFhGkiu4hEpcPW8stArIsPfE41MKj8C%0AXYFSrfcJ7I6EVfw9Kuc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2546126596/ba71ca47e2df21cec62c243831f8/5b1c67e1-607d-4c73-8f61-d1ceb081082a?expires=1793604600&signature=3fae30d65f50fe5bcd904e1b40a819a0cba5a8c4db67d5632aea7cc55b620e99&req=diUjEMh8m4RWX%2FMW1HO4zU5ln2horcFlGkiu4hEpcPX%2BGrWzmRiMnz2lnBei%0Ah2xgm7fIjGOEZIpxRDw%3D%0A) Once enabled, eligible users will see the discovery options above. Users still need to install and set up the required apps and extensions themselves. diff --git a/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md b/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md index f405722c9..db8573eb3 100644 --- a/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md +++ b/content/support/16607638-understanding-your-pro-max-or-ultra-plan-invoices.md @@ -40,7 +40,7 @@ You can also open any invoice from your account: **Amount due.** The invoice total minus any applied balance. This is what your payment method was charged. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793554200&signature=962ab198092f5b8188af342d8bc2dbcfc5edfb3721d68cbe3708abfe8d951db2&req=diYlH8l5n4hYWfMW1HO4zdWraRI661AcPZYKVlMiWEUV9CYQTJrRc0GVXOia%0AgmUSIMWquyC%2FNfWEgps%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2629072970/c514f489b65072ccad08e803864f/e8c7a7de-905f-4a40-815f-c9c66edcdbf6?expires=1793604600&signature=115f610be62c392ea250fb755c921dd0b4f1017a9984fceb25c9670e031e7583&req=diYlH8l5n4hYWfMW1HO4zdWraRI57lAYPZYKVlMiWEUN%2BlmrkWLYHOz4L9Zc%0AaCsQfmtSLRhmD1H8qls%3D%0A) ## Billing details on your invoice diff --git a/content/support/16893491-get-started-with-smart-reports.md b/content/support/16893491-get-started-with-smart-reports.md index 9e10cce1c..b4ad49380 100644 --- a/content/support/16893491-get-started-with-smart-reports.md +++ b/content/support/16893491-get-started-with-smart-reports.md @@ -28,13 +28,13 @@ Each report includes the following sections: Workstreams shows what the group used Claude for most, by sessions and by spend, side by side. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793554200&signature=a0e3800e479d1d93c11703add2b8c6da7aa11cecbe231212e6041ee45d36bc12&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGZTgwOVa%2FWhnGS4Gm3FtVwJecu%2FVQKHNGf%0ACWrnUlZyvNoCJgPzwJA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671030907/7b62b605189fe8e9474a20c1eaf2/image.png?expires=1793604600&signature=b5802dd8b0337046b8ea08dbb33970775ea0ffb343c6d9deaaeb94dd1b0a4ee7&req=diYgF8l9nYhfXvMW1HO4zZse%2BmGaSwwKVa%2FWhnGS4GkptwssDTOsUIl5lTcY%0AQkBxo8y7I%2Fil41%2F1HLU%3D%0A) ### Deliverables produced Deliverables produced groups sessions by the type of output that was produced. For example, analysis, documentation, content drafts, and code. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793554200&signature=4399c7d327ac15196da3d0234a42b806d2bc7aad13fa401023abc2a0aef1857f&req=diYgF8l9mINdWfMW1HO4zelj06ReltnwYDEFlKbF9Y8AbKco%2BxVQgbyMPKse%0Ad3I03GnLNSma5w1t5Y8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671035220/2a582bc047a6ba46e7dbd6f05d9f/e17881ac-874c-4747-94ca-8679e0301455?expires=1793604600&signature=9a12a8047df490751fea46daad19490e13289acb5f61ff7b732ba539ba2d68dc&req=diYgF8l9mINdWfMW1HO4zelj06Rdk9n0YDEFlKbF9Y8wlPy50aiOYIU1cJFF%0AkdLQVGYmESb56IGW0bo%3D%0A) ### Cost per session by type of output @@ -48,23 +48,23 @@ Task outcomes shows what each session produced. Most common pain points shows what got in the way, by category. For example, a connector that wasn’t set up, output that didn’t match the ask, approval or sign-in gating, tool failures, or rework loops. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793554200&signature=80d0471de4cf76be6b081a4cb7dfa11c543a73ecf9fbe56b48c383641d9fd61a&req=diYgF8l7n4JZXPMW1HO4zdDitrkwUdlTjFK5P3Uf7RjNvxohWUmqiy%2BmTwSk%0Ao%2B5GDd6qFYsZXNtOYA0%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671052365/b69f22b75729e5587563e7ab6830/b1647659-a7ea-403b-89fc-0b150ee97675?expires=1793604600&signature=6db72c30b61ee56a91d09c3a56b47e9fec2c01a65af5244a74d997939bcb3701&req=diYgF8l7n4JZXPMW1HO4zdDitrkzVNlXjFK5P3Uf7RgaDE7AyXtK96WhFfQ0%0A3eLu%2B69femb2ilJ%2FINY%3D%0A) Click into a category to see more information: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793554200&signature=78a8e2e796241db24498d65d4587b8a6a9c85a8fdef8697410c35ada5b79d031&req=diYgF8l7noBWUPMW1HO4zbuGO4gtI70eodOVMLl17PUHzAbt0gAVKgQLPgxy%0AVxoBmzyyUfvztjz04pA%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671053199/b68936dd5d590c5fbcbbc092b332/5ec247b2-cd67-4f3f-97b5-23479b87a5c6?expires=1793604600&signature=2446ea581fe0df7c37fb94da94cc99ff4e3f11d206e8eed656e073cb19ef46e6&req=diYgF8l7noBWUPMW1HO4zbuGO4guJr0aodOVMLl17PUJm%2BA1budKO1D3p5L5%0AGLxNrOhnmYOAyaW5I3c%3D%0A) ### Inefficiencies Inefficiencies counts sessions that produced nothing usable and sessions that were personal or off-topic, with their cost (shown only as an aggregate count and cost, with no summaries or drilldown). -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793554200&signature=90f1487b23b42c4110660792f79000094974b7e5ddf35954e01df12ba2857b13&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgyTCPAYBas8rgXn%2Fb3isS64izYiNrubdDOl%0AaBU9nkF6zF1ii2NPuwc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671036122/90dc848a7adf371a872bd89a2f5e/de86945b-ccfe-4e0f-892d-abacc475c5c4?expires=1793604600&signature=967dd3d57c94f5aeeb9b8875a776a0799b6bba5b71dfbc2f9179319232e5d1a5&req=diYgF8l9m4BdW%2FMW1HO4zcYfhgyQDfAcBas8rgXn%2Fb3WNO%2FO4d%2BGqtpL%2BXCg%0Afx%2BNpBceHh%2FQjNx64AM%3D%0A) ### Complex, autonomous work Complex, autonomous work shows sessions scoring highest on task complexity, time saved, how long Claude worked on its own, and the expertise required. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2771304819/746adaaa5ae3196304f0af43cbdd/image.png?expires=1793554200&signature=c19a268a01f23a732d55a685b3737ee081c90b544492a1a7236bd51100e28f59&req=dicgF8p%2BmYleUPMW1HO4zRKi0HWGiEpkhdMrWDTaChVgyLbwAdFMOlCp5DM1%0AY2nnAvc4aNotI%2BiuMog%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2771304819/746adaaa5ae3196304f0af43cbdd/image.png?expires=1793604600&signature=92a5b4b6c0c058fec3529f094acc96918e02d6b7d9868c1fee8ffe231f0f53e8&req=dicgF8p%2BmYleUPMW1HO4zRKi0HWFjUpghdMrWDTaChVezeVqVdE1g3hepp4Y%0ABXPxijSVEWK3zIk%2Bgx4%3D%0A) ### New to the organization @@ -78,7 +78,7 @@ This section shows work that people have automated for themselves. Most expensive sessions lists where spend concentrates. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793554200&signature=004fb17b548d97dce5c1c314a6f76744e85eac1015561f7cc8c80edd87e00795&req=diYgF8l9n4FXWvMW1HO4zdLkImyg70IrnUoxuhUXEhgJEnRLgDFb9YwCQi6b%0Arj8FAiygHCJgnHlMj0Y%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2671032083/2b075387a4a3473f884a8ba26436/image.png?expires=1793604600&signature=4b2215047f2a8d84307ef115ecc33bb27a9ba14fe35fe310f7b4856a3b8b68c2&req=diYgF8l9n4FXWvMW1HO4zdLkImyj6kIvnUoxuhUXEhg9lGSLHtSSDKnuDaFM%0AdtB%2FAAViJm9TrEes3eY%3D%0A) ### Answers to custom questions diff --git a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md index 452074d35..84492d81a 100644 --- a/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md +++ b/content/support/16951679-use-claude-in-google-docs-sheets-and-slides.md @@ -28,11 +28,11 @@ If your organization already allows Marketplace apps, this takes about two minut 2. Open a Google Docs, Sheets, or Slides file and go to Extensions > Claude > “Open Claude": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793554200&signature=5beca34d530c045ea30202a722fabf1eb229d1f995dc27fc9b688ee18a16c651&req=dicnEct2nIVZUfMW1HO4zRwmJT9pUeBNaAKM49NdBLPLkaiVjTaaTL7ZTFex%0AaX46%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707281468/abc0497defca04936c9a4b97d147/8b17d05f-3fb1-4e49-8d1f-65364ac3f496?expires=1793604600&signature=9ca4e2ab853a6f20ed17e8684ef5b8fd621085d8f69982d47512f4346f50f572&req=dicnEct2nIVZUfMW1HO4zRwmJT9qVOBJaAKM49NdBLNIgHxC9dJJU72vwAE3%0AFSFM%0A) 3. The first time, Google asks you to allow two permissions. Review them and click "Allow": - ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793554200&signature=90feea472133e422496f9a1eaa6be2fd88a3e9e2cccfeaf34813095315db5c2e&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8DhQryeBfHlrCfDWflq3VzhSfdrt%2FQstRM%0AO%2F3W%0A) + ![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2707282342/f583a396098ff16e3cbd156d4a2a/112c6459-79c6-4fbb-9bc0-748fda6f592f?expires=1793604600&signature=e7c3c737e900af327d321363194fd03828643b3ddb28c2f74fde041447239891&req=dicnEct2n4JbW%2FMW1HO4zeKY3p8AgAr2eBfHlrCfDWca6ZlPONrups19uBFG%0A4zUr%0A) 4. Sign in with your Claude account in the sidebar, and optionally enable your connectors. diff --git a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md index dc103ebdc..e8542ad1a 100644 --- a/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md +++ b/content/support/17005973-manage-pooled-group-budgets-on-enterprise-plans.md @@ -80,7 +80,7 @@ If a user belongs to more than one group with a pooled budget, the largest poole With a custom order, the first pooled budget in your list with budget remaining pays. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793554200&signature=f5ce44563ec4867f65b8b0c4c37cbb00e9612b16f06da6320f553271c2c09ec0&req=dicmH859m4ZcX%2FMW1HO4zU9wBwcdVIwxTLR6JppsyjQZQF8sflrX%2BLRmbz5h%0AghoOpUY%2FuzxJUPPGGgs%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719736736/a4ec8e92af4975a87891357e5dbd/6f58b496-432d-4069-ba18-72a6390ab2ea?expires=1793604600&signature=8cda35fd45ea16cefdfe369f1cebb8f355dddfd27cfc92b62102f3b57a220daa&req=dicmH859m4ZcX%2FMW1HO4zU9wBwceUYw1TLR6JppsyjT7%2FovXlHrHb8yDdL3N%0ARDUs383ZlD72rmxPnbQ%3D%0A) **Note:** Budget priority only decides the order in which pooled budgets pay. To choose which group's member monthly limit applies to a user in more than one group, use the **Member limit from groups** setting under **Spending defaults**. diff --git a/content/support/17203415-set-up-claude-for-intune.md b/content/support/17203415-set-up-claude-for-intune.md index d40a782ba..af095f1a5 100644 --- a/content/support/17203415-set-up-claude-for-intune.md +++ b/content/support/17203415-set-up-claude-for-intune.md @@ -70,25 +70,25 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793554200&signature=17ee3f821c73d4c9963994d468e58f9cc64174073096f060a253d0f853e69092&req=dicnFsh3n4NZUPMW1HO4ze7khjLU529iAMLV2Uu0R4XF2SJeIQdmW3EZWuSP%0ARv2q%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700192269/ce2bf95a18aba11042da50f4c1ad/dda0f9a2-d585-4b09-ae4f-a1ff70b1e010?expires=1793604600&signature=2a88b7660cb85c787466a102c2206d453210ee5ebc2118b4b73353a7c04aa4e9&req=dicnFsh3n4NZUPMW1HO4ze7khjLX4m9mAMLV2Uu0R4VXYJfGZDfdrEAWiwMO%0A4sel%0A) 2. Under Platforms, select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793554200&signature=a78f2a2edb7bdcf49dfe02d84bfce3408f9e6a01e38115543aac6dab5a274a31&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7itHeWQ7hR7Wh%2Bi72rCHEV%2Bum7j7Pt6OMt%0A%2FB89%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195036/b70c6c0bdeff5f2b72568ef4943b/67cc834c-5e91-42da-9d3b-1f32c8dd8c05?expires=1793604600&signature=950b4fca891e76c0b1835fa058b50a27b2c4dc9d4f233411fadb69f760d91656&req=dicnFsh3mIFcX%2FMW1HO4zeH1oU7hsXeSQ7hR7Wh%2Bi72hqqjJKNPKMWVFEYQq%0Ayzhs%0A) 3. Click "+ Create." For the App type, select the "iOS store app," and click the "Select" button on the bottom: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793554200&signature=3735f6edd0eef08820bdc01325f7de3e15b0777d845c82bb606c6d5ec72369ea&req=dicnFsh3mIZWWPMW1HO4zTni3cUsZ5ou2SRx6amjj9Ei0BYWp4oZZUh7Qz%2Be%0Az%2BGC%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700195791/9a01290b4189e6a39c473af0a448/cfed06da-f35a-4b22-b687-286ea48864c1?expires=1793604600&signature=8899b01f1132618ae91de2b9feba0fcd818df6104ff53622b2ddc9d376108bb6&req=dicnFsh3mIZWWPMW1HO4zTni3cUvYpoq2SRx6amjj9F9sXl%2BQeWm0Udnnfyu%0AKypI%0A) 4. Search "Claude for Intune" and click the "Select" button on the bottom. 5. In **App Information**, set **Minimum operating system** to iOS 18, then click the "Next" button: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793554200&signature=950581aec85bda996e3b7dbbe59ac693b3dec28f65426df0892afca5a8030ea3&req=dicnFsh3m4VaUfMW1HO4zbxl5YtScjYsDNNSLAHCCFonF365Og%2Ffb%2BUVshYO%0AX3pX%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700196458/588327ab209e9524c45111a244a1/258697c2-2f82-471b-9104-2bccb1b01614?expires=1793604600&signature=5c12026cb8f7886ddce87e55ba72a24d1da7c735e9318b45e7e3f7db14f9e6a9&req=dicnFsh3m4VaUfMW1HO4zbxl5YtRdzYoDNNSLAHCCFroxEIcV0GveLmrG9QR%0AXMDS%0A) 6. For **Assignments**, add the groups that should get the app: under Required to install it automatically, or under Available for enrolled devices so employees can install it from Company Portal. You can use user groups or device groups. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793554200&signature=05211caa2647b1711789db5471ab2de104b7e0d137a9e61fda7eaeb1dcbac7cc&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu5fPecmN%2B6UXepdg9SC%2FzE89fuIFD0POwY%0AB%2FFi%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2741107114/8f15b0d179a54c2ca4effaad8577/55bed25a-4b20-47b0-9e89-7f8adc86c04f?expires=1793604600&signature=8d77aabbe727cd887f3002fd435da92988212adb9eec07eca7f3f2902061566a&req=dicjF8h%2BmoBeXfMW1HO4zYaZMeu6efeYmN%2B6UXepdg9HSeabgOqrGZBLNHwW%0Ah9g3%0A) 7. Click "Next," review and create. @@ -98,27 +98,27 @@ To add Claude for Intune for enrolled company-owned devices: 1. In the Microsoft Intune admin center, select "Apps" from the left side navigation panel: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793554200&signature=0274a2e8e288578b1f444a2efa379651ec01f1427c8169b6d13ed561d0a8e947&req=dicnFsh3nYZZWfMW1HO4zQwrZIkHVtY%2BLtTCoSp4D6rr4UbOfN%2FDRjIcVB%2BW%0ARabS%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700190760/9f6412fe68632cffee29826f7d30/42fdeb30-64af-4089-a976-5094bb6b8292?expires=1793604600&signature=ca9ed7c597b28fe0356c098cfbffac61793a1c9b6c6c844ed1961dd9eeb4643e&req=dicnFsh3nYZZWfMW1HO4zQwrZIkEU9Y6LtTCoSp4D6ryr5j7GPKu2w%2B6TOal%0AJ9%2FO%0A) 2. Under **Manage apps**, select "Protection": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793554200&signature=2011d805d99e396a9f8a7052d0fa4d5c2d444d3ff236cbc8f86e2a183f5c5f2f&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw48PnvnJWY0xu8hzLUbMtvnn6TpYUmVtna%0ABLO2%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700200858/a7ddd4265aeb6d61a7a096297cd5/fc9a1fe2-3d0e-4038-9b2c-f96bd19e4020?expires=1793604600&signature=f964b3225cc695f5aafc2235f7ed5826437f7d54a93728fb3c68b0ab5198f219&req=dicnFst%2BnYlaUfMW1HO4zeBHXBw79fnrnJWY0xu8hzKUEMMZp7oFCdxKPJ%2FH%0A7CQd%0A) 3. Click "+ Create" and then select "iOS/iPadOS": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793554200&signature=31775083373327d7f7b105e6240de8e8f58be7ea074c1ba947f2d5b9976cfbc2&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hTB35MV2VWh%2B9zzEpZAC7dOqun0KDSkFSo%0AeEF5%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201382/6240e257b2b498b5fa5ac1111561/11ef4f59-aba1-4d2b-ac58-9aec1dd60a4d?expires=1793604600&signature=44c11041ece46e5b323f33b630385eb37877fd4e7b0460f3f00c64bdef7e294f&req=dicnFst%2BnIJXW%2FMW1HO4zc89y0hQAn5IV2VWh%2B9zzErvJJvA06Y7Y297PjdF%0Ai1mO%0A) 4. Enter Name in the **Basics** tab, then click "Next" to **Apps**. Set **Target policy to** "Selected apps." Click "+ Select custom apps": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793554200&signature=e40086f43662746a6088af09dccf73f50d8abd6132b4493056ce7ed49ba9612c&req=dicnFst%2BnIhdUPMW1HO4zVmMRJIRVjkKKETwku7gMstg3beUEUW8qFnRCmcF%0AVKg0%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700201929/2edf45cedc0bc03204f86d01a49e/4d96c12d-962b-43f6-8b3f-668e3247d4c1?expires=1793604600&signature=d05544a37c599426538bc82e1821989b6b94edea0b34bb901868c0e2e849419f&req=dicnFst%2BnIhdUPMW1HO4zVmMRJISUzkOKETwku7gMsuQM%2FkRKiLS%2B%2BYVDv9Q%0A6usY%0A) 5. Type in the bundle ID `com.anthropic.claudeforintune`. Select it so it appears under **Selected Apps** before clicking "Select": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793554200&signature=4e0e2393fb4af3c887f59408fd3250758a54f44fcc3506b363e937bc59cec4c4&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiAtza5112LT9vQL0W7M45r8MYZy5Wx3W7TC%0AJYmp%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700202816/3565aea2d1b9c22a5f8d105825c5/3de6d241-6259-463e-a503-a6ca9f2095e0?expires=1793604600&signature=276db5c0be3784baf66a699d55e483ef50da705ad0220942570ec7030cf7c817&req=dicnFst%2Bn4leX%2FMW1HO4zf6tYiAuyK5x12LT9vQL0W6zw%2B1r1IqoaPZnTHUn%0A43Xv%0A) 6. In Apps, confirm the bundle ID now appears under **Custom apps** before clicking "Next": -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793554200&signature=1b30be1b5c60e267144667e4f09d1c572fdbebd589b659ef53686618bc6e1ffe&req=dicnFst%2BnoZXWfMW1HO4zQd95NaP3szd8F6Cfy2R7u8gHYa8lYWjY9YbhM1X%0ANOjt%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2700203780/24ed354ef0de87bf0a0c1bc129a1/46eed662-f488-48ee-a4d1-8a9a76079884?expires=1793604600&signature=1bd8d79187822950317c24faf820162446709991287610e14e81e082bcdf8246&req=dicnFst%2BnoZXWfMW1HO4zQd95NaM28zZ8F6Cfy2R7u9wA9%2BIOaIswb8Ggrfy%0AhsJB%0A) 7. Configure the Data protection, Access requirements, and Conditional launch settings as needed. diff --git a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md index 4c274b6c8..ad16b1ebc 100644 --- a/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md +++ b/content/support/17444462-set-up-and-manage-the-new-unified-claude-experience-for-your-enterprise-organization.md @@ -184,11 +184,11 @@ The new unified Claude experience gets its own line in your reports. When a memb **A page of its own.** Admins who can view analytics will find a Chat and Cowork unified page under Apps. It shows daily active users. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793554200&signature=553a935b775966c8eaa7af188ce5eaa0fa9469f344f28c7c7c9c99d7cf6bb610&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxtZaqCf83E7E4Kt4V0utcz7Qaebp%2FxrTxV%0AbyCy50ITH%2FWoKKH9ibk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719814921/59cd7abb6c99192d741223dd2016/f2fadd45-8cb0-49db-a9a2-c8f367f29c91?expires=1793604600&signature=157befe0261bdf44cd209a2c16c84a894a94059457a6e2054e43ac3fe4481baf&req=dicmH8F%2FmYhdWPMW1HO4zdLa5QxuYKqGf83E7E4Kt4WR9hZ69sYIFNPVndPN%0A3L8ROVaL7Vgv1YyFHCI%3D%0A) **Across the dashboard.** You can pick "Chat and Cowork unified" in the Active users, Active members, Total spend, and Spend by model charts. The See all members table on the Overview page has a "Messages in Chat and Cowork unified" column. The Top connectors and Top skills cards don't include it yet. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793554200&signature=33d0abfc42e9ccc85a34cce6081a6a9d4dea675bc232d19aae7e0ae3144461a2&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwURYG7JG9o4WcdeVCnJZ8w3Iu22RALds5n%0A%2F7DUecLnffa%2B5hDWvM8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2719816289/17e3ba22d470c32e8df9b3c20251/385c6be9-7019-451d-85f8-025a6e12a34c?expires=1793604600&signature=c1c99abdc77e63c341c49af179a0381bdb8d87b7eb4a20fc2679975c5fb4f3ee&req=dicmH8F%2Fm4NXUPMW1HO4zRXO8AwXQIG%2FJG9o4WcdeVBUMp%2BL5RIa30ur7y4f%0AkzsULeuQEldnirwTFBY%3D%0A) **Who sees it.** The page appears for every organization that can turn on the new unified Claude experience, whether or not it is on yet. diff --git a/content/support/8114491-get-started-with-claude.md b/content/support/8114491-get-started-with-claude.md index aba3bb538..2f0294bad 100644 --- a/content/support/8114491-get-started-with-claude.md +++ b/content/support/8114491-get-started-with-claude.md @@ -36,7 +36,7 @@ You use **prompts** to communicate with Claude. The best approach is to speak to Type your prompt into the chat interface and click the submit button to start a conversation with Claude. You can click the "+" button in the lower left or type "/" to view additional options and commands: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793554200&signature=9b1b5a748f7310702102ab55e1cbf921028b03c94c3d16f3cfc9106f6262c5bb&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzPsYOD9crMELaMZPyoIvH0RMZG0J5AttDR%0AYF%2BcVxOkrDUXwUVvZCM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1916208578/2cf2ea52f1f884084b57983a8805/image.png?expires=1793604600&signature=172ef24b5341ca4fa1cf1d3a8b100da1b4b48632cfd578dde90e93608be828c0&req=dSkmEMt%2BlYRYUfMW1HO4zV2J7CzMtIOH9crMELaMZPytpOwkrX%2Fnr%2FHAozgd%0AuWwGUQmHuWmvT6MR1Ss%3D%0A) --- diff --git a/content/support/8230524-delete-or-rename-a-conversation.md b/content/support/8230524-delete-or-rename-a-conversation.md index e428bc5f6..e06231cf3 100644 --- a/content/support/8230524-delete-or-rename-a-conversation.md +++ b/content/support/8230524-delete-or-rename-a-conversation.md @@ -44,15 +44,15 @@ These steps apply to Claude for iOS, listed on the App Store as Claude by Anthro 4. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793554200&signature=a4917f10d2f5b2d99dd8c1ecc587b3bef67f02fcf3c67f39d9748ea66706b769&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1fjWSp1DBI29QsIlFyapwFzhlAix2%2F%2B1Aq%0Ad836bZV84%2FZgQhae750%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599501318/75c28edc693efbe8befd21e4da64/d18a921a-df4b-4788-833c-12c966a32527?expires=1793604600&signature=def3e1941570a908f7512d61925b05e40d6ca53c336c3fb4231cb06ad1317148&req=diUuH8x%2BnIJeUfMW1HO4zSc12K1ciGSt1DBI29QsIlGeXuCObpR1eWlCZoC4%0AUwtNnKey074V6SSCnvY%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793554200&signature=4eeb73e47f34fd0b106418210f692e59ece6e00b52586acb52531818a320ba83&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSJK8Tnj7blKEDtUI0MBfPYjmNu5%2BdW0Br8%0Ae89z85VbP0RSXEjTW6E%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493852/2e58b92d18f307bb79ae30650f26/1bbe52f3-202b-4d5d-9f9a-eeda4d6952c3?expires=1793604600&signature=cad7a29e5410e6ea196c352519b6e8110934a7854149beb825e27696eb66207d&req=diUuH813nolaW%2FMW1HO4zTjXM%2BSKLsTjj7blKEDtUI1YAxMTFWZyTH4szRw1%0A1A1q%2FWIRpOP7%2FQgm%2B%2BY%3D%0A) You can also delete the conversation you have open: tap the "⋯" button in the top right corner, tap "Delete," then confirm. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793554200&signature=6b275f461b3644bb992d838d045cd027d3340da2e62b427a9eb3e6b6a41d55d5&req=diUuH813nolbUfMW1HO4zVCIq5nKzthEzQl%2BKgU984xjIHIKQyjJdI4PcsQz%0A8TuVyBBSZp83wPA03ec%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493848/997184c386d0e6fb0bd2d7c1f2b6/5d2bc394-25fc-4814-8c2a-2f54d004f83f?expires=1793604600&signature=1c8eaa5995bc380b4be41dea5d511bff8fde5887197e5a1f8449092ce37494f2&req=diUuH813nolbUfMW1HO4zVCIq5nJy9hAzQl%2BKgU984zNjE9uWNrI85aeZK46%0AvL6MceUEDYqHlL5OcVA%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793554200&signature=cd1d940f00c6e84b5640c8d89a2081787d760998ac4a870459f78679efda5985&req=diUuH813nolaX%2FMW1HO4zVCl4Qv31GFPEDIU8RT6jk0DurGLUqGkcQnHG8%2B5%0AdGy501BCeFpBhHRCWBI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493856/799041da9fa918e90068c5ebf5bd/2e8d5cee-c45a-41d7-a14b-486e50a37f88?expires=1793604600&signature=a8bb94adfe201f08d9cb8ef2565e03480a173fe7bdc95695a4820462f46d37f0&req=diUuH813nolaX%2FMW1HO4zVCl4Qv00WFLEDIU8RT6jk1RWHfoIt3nLAQRBaRt%0AgmiPyCyU7oCp4gMPVVs%3D%0A) ## Delete or rename a conversation on Claude for Android @@ -66,9 +66,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. If deleting, tap "Delete" again in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793554200&signature=33e55b291ff5f2b53a609b97a37815e18c5587c0fca513183c37f6f214674a1f&req=diUuH813nolaWfMW1HO4zVTddtEpx1R3rqtc0YNNUtL1OlphfN1x1GSSh2o5%0Ak7NKvQkD557HZHwoceg%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493850/a64e6561222d535f2f5bd03e71f0/5de429c2-d8ed-4e8a-89e8-a13ccaa49767?expires=1793604600&signature=88f18f833d2b0bfdbb62dce73a27bacddbf35c36af214b095238610676afdf5d&req=diUuH813nolaWfMW1HO4zVTddtEqwlRzrqtc0YNNUtIa64725zAW9wJWorYh%0AItjMCc8TwhCuqPtz7Vc%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793554200&signature=cbaef90b098e036c73f075f72658aea6ff589660ed30d1d7a0a0c686468ab54d&req=diUuH813nolaWPMW1HO4zUYvwlYOpzpe%2FjekULCQNzWMjPBAJttKMNw6gk2c%0Acd9ijiP0si7QqErgoFI%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493851/f21b39c60e88050d4b0745325f0d/0a8c0d08-dc53-4ef1-8d9f-2b995242c1f9?expires=1793604600&signature=c064cfdfaf2f7f678019e471614791c61862cb36c83cf2c76d2c6d6a00959a5b&req=diUuH813nolaWPMW1HO4zUYvwlYNojpa%2FjekULCQNzW2kGOt%2F7DfauyQR1C5%0ACpCk8z2R3awxV%2B91GXo%3D%0A) **To delete multiple conversations at once:** @@ -78,9 +78,9 @@ These steps apply to the Claude for Android, listed on Google Play as Claude by 3. Tap the trash icon, then tap "Delete" in the confirmation prompt. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793554200&signature=847308e230d03fe00cc88f5101660d56f0993eeeb7d4683736260942b3302feb&req=diUuH813nolbUPMW1HO4zWGamcRxf4nd4AqhTnZa84U%2FZCyMj1A2CJONNFDr%0AP45Huek6wP3eC976%2Bmk%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493849/3013a0ab921337b4544f7ffeffa6/e828ec14-fb52-4205-a840-707b6f2a848d?expires=1793604600&signature=c258d6785042e5faf60212a599fd2a938e0eeece9e7de9a398051844548e4b9e&req=diUuH813nolbUPMW1HO4zWGamcRyeonZ4AqhTnZa84V0ZEfLo9otvPR4OxFT%0Am%2BUzoJs2yr0IbdXfUWw%3D%0A) -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793554200&signature=356f77321097268df7a818a0c8a585c61208ea873a84e64c505f3825f354a611&req=diUuH813nolaWvMW1HO4zQTtEhb0wUQ6SBGfF3I2bRjLttvljodiM446%2Frg%2B%0AhlGl5%2BpgCm1HBazMP0M%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2599493853/e2507f53cce8a26776a22a457b1a/bd79bb8a-b078-420f-a4e1-75590367aa80?expires=1793604600&signature=e6cc631a0417298db0fb9860db03fe575c31b4176a58bf866d01d0e434da324a&req=diUuH813nolaWvMW1HO4zQTtEhb3xEQ%2BSBGfF3I2bRg94SOU%2FX4XC8%2F0AKvM%0AppesDwbBR6nSytuAV5k%3D%0A) ## What happens when you delete a conversation diff --git a/content/support/8325618-paid-plan-billing-faqs.md b/content/support/8325618-paid-plan-billing-faqs.md index ac0eed323..8d0f49e98 100644 --- a/content/support/8325618-paid-plan-billing-faqs.md +++ b/content/support/8325618-paid-plan-billing-faqs.md @@ -50,7 +50,7 @@ There's no separate option to remove a card, and updating to a new card replaces If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in **[Settings > Billing](https://claude.ai/settings/billing)**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793554200&signature=d7b8966147d0b81c060a309eb9629741dbd67bfc0ae52b635fe4e1e9a1a441f4&req=dSklFMh6nIZXXPMW1HO4zVXW8W6ubjfOQoNvNFTb5cdGhpxG5GIMZmkt%2BUi0%0A2QLryfL9RLOG6jQDsSU%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1922141785/666191101c11030b05f03a668a74/image.png?expires=1793604600&signature=93a69c76f292bb4f6cb287e3ce8202ca3ada6c5f51b713f88d9d86ec34b23fd2&req=dSklFMh6nIZXXPMW1HO4zVXW8W6tazfKQoNvNFTb5ccDSjtxUwMqUnqZOy8Q%0AxVmYS6Amr6qb%2Fq15BPE%3D%0A) ## How can I edit a paid invoice? diff --git a/content/support/8887527-customizing-your-appearance-settings.md b/content/support/8887527-customizing-your-appearance-settings.md index 9eb6d7407..92fbdadf0 100644 --- a/content/support/8887527-customizing-your-appearance-settings.md +++ b/content/support/8887527-customizing-your-appearance-settings.md @@ -8,7 +8,7 @@ 3. Select from Light, Match System, and Dark under **Color mode**. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793554200&signature=8a4b12c803d354b5d4154eb6b03610f4ae380b37a430b48e1343abbae4c6a110&req=dSYjHst4nYVeXvMW1HO4zc2jJqE4hY%2FmSBkgeTglJrpnpLGU6HKz25GjYr9r%0ARNo03MOZrFSYu6RfuBQ%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260417/d478c757c7115ad58a12026d4caf/AD_4nXc__Qop4X9hknWGfGj_y_DCpLutLruhxIclJIfir0ilsgNMg7X8ksIVnqk1Oce5FKlGIOYu9CKbVsu8DqD7iIY2aC0ZfXMyFTeAdNq-Cao2mXcj_WUpNF0kM2HoYR_dEx6N_cuJow?expires=1793604600&signature=0da091e0bc7e0b51df4eb9b80cb9cae597f3489008d414741331019cae529bc5&req=dSYjHst4nYVeXvMW1HO4zc2jJqE7gI%2FiSBkgeTglJrqEGKCOblNHc%2ByAl2DN%0AdXeC%2B%2BdO9VfMON8dn3A%3D%0A) ## How to change your font @@ -16,10 +16,10 @@ 2. Select from Default, Match System, and Dyslexic Friendly. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793554200&signature=07cf553dbe3b65ed00097df8a0cf3bb534f90aaa274e3c7a120c793c62e7e55c&req=dSYjHst4nYVeX%2FMW1HO4zc896mPgWHU%2BQtNFlF5%2FHEfa9h%2FF%2F4u1lla9SI%2Fn%0AzKO7oBpyjjvRx9vvdv8%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1648260416/7fc0803d44d8de40f8e6636b2eb6/AD_4nXf0UEDa1i2QmqlQtoB5BgpQ-FfZVzss_7wMVQdvkmEDSfoTxixnG0GSxC6qrOs21HdkXH-I2Yn_GHDAf8yjd6FJtoh9FadALozvIErFp9r8LychDGLPb7OpN1CN4PRcgVAYNCre?expires=1793604600&signature=673a9189949b5b37df042e03fdda343e90c94eb2a4821002415a811707fd86a9&req=dSYjHst4nYVeX%2FMW1HO4zc896mPjXXU6QtNFlF5%2FHEfJD8pHatxlhl5GBdiX%0AGLLydDzkk2Whz4ASo9Q%3D%0A) ## Can I disable the sidebar? It's not currently possible to completely disable the sidebar. You can click the button on the top right of the sidebar to open or close it. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793554200&signature=c4b9870e56789fa3cb23ff231c950d9d737fc7dd7fce2cc7d82fb57240cea19a&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlzzXH%2FtylfYa7uDb9n6BGZv8N5PSa1jsqp5%0AkexDb2x62C4e4ndpxiw%3D%0A) \ No newline at end of file +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1941108004/5217903737ddd9bb62fe5d7a904c/CleanShot+2026-01-14+at+09_12_58.png?expires=1793604600&signature=159f791473608d290a8502b4c9039899ee93cbcb7969dd588c0010ce0f5b51d3&req=dSkjF8h%2BlYFfXfMW1HO4zUS%2BBlzwWX%2FpylfYa7uDb9ltAAXGmQtNC22wAcGx%0AY%2BNjusJvnIcqixkj63Y%3D%0A) \ No newline at end of file diff --git a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md index ce0a4ceae..46fc5789a 100644 --- a/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md +++ b/content/support/9267400-move-your-personal-claude-account-to-a-team-or-enterprise-organization.md @@ -132,7 +132,7 @@ For the full walkthrough of your options, deadlines, and what happens to your su You may have both a personal account and an organization account tied to the same email address. You can switch between them by clicking your initials or name in the lower left corner of the screen. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793554200&signature=958cfbb1b0f69a2d205131edbf0e9b707b78984e91ebe5b13949f81497340c8e&req=diMmFMh3noJbXvMW1HO4zXhPnNMzzRtjufhmlOXMdYaii15YP%2FL7mWFMBcVW%0A7UbpxmozjxNDgsfF0dY%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/2312193347/712f763fc290b2488c103849f20c/0c135a6f-3442-4ee1-9ab7-98673f03ef6e?expires=1793604600&signature=10055fbcae0d2ad4bb04394217efb33c4507af821cbe6a2a8d9d425e3010f06f&req=diMmFMh3noJbXvMW1HO4zXhPnNMwyBtnufhmlOXMdYYjA4qW4IGoUjiAmqUY%0Ar69RNxOWUaLigjuRW7c%3D%0A) A blue checkmark shows which account you're currently using. Click the other account to switch to it and access its separate conversations and projects. diff --git a/content/support/9519177-how-can-i-create-and-manage-projects.md b/content/support/9519177-how-can-i-create-and-manage-projects.md index e900993e4..94db3fe07 100644 --- a/content/support/9519177-how-can-i-create-and-manage-projects.md +++ b/content/support/9519177-how-can-i-create-and-manage-projects.md @@ -104,15 +104,15 @@ Starring a project allows for quick access from your projects and chats list, vi You can move a standalone chat into a project by clicking on the dropdown arrow next to the chat name, then “Add to project”: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1793554200&signature=b6038f2b20bf39894fba5612692d27bf173bfd6ec1864d6835b6127b6f6c7336&req=dScvEsh3nYNbUfMW1HO4zQABaGJpT6QXBSXNVFXQ%2FVGT7Em3%2BRncg99tf95b%0AbZsZ8jSrnb%2BQ2Bxt4TM%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190248/0f19c8de18b494a27be252fdfaff/d4e7a5c5-25f5-4623-862b-c593d2dc0b39?expires=1793604600&signature=93d60133ea81c777da350f0233aa60a1ed85be8776f972d822c59fe992414015&req=dScvEsh3nYNbUfMW1HO4zQABaGJqSqQTBSXNVFXQ%2FVHsPEcYEKuuweanFdtV%0A36VNsygGo%2FMbIdZVbdo%3D%0A) Browse or search for the correct project in the **Move chat** modal that appears, then click on it to move the chat. -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1793554200&signature=fa82fe0fa14afd12f2eac22a3e3d235bcecd6183f40523349ad695744fab618f&req=dScvEsh3nYhaWPMW1HO4zSMECyO1zg0DgYbpTjViBxDY751mxQi%2FAIcuiyCi%0AdWqnfIJvxkt6g7B1zwE%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784190951/34dc256ccd4c0cf74976f31062e6/55365cf2-059d-41b2-ac95-4b00c4389a76?expires=1793604600&signature=f0614bee2b88c991e6c78b8dbd3265c12ba7ad0bc2d288ebd7a924fcb05e13c9&req=dScvEsh3nYhaWPMW1HO4zSMECyO2yw0HgYbpTjViBxBDJOddBvTJ2bqSSY0q%0AySb3EiyqphWnVChdQ94%3D%0A) You can also remove chats from projects, or move them between projects, using the same dropdown menu within the chat: -![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1793554200&signature=e40e7aaf6291dfe7f14b591b24fb8a204bb1c1ca4f708e27ca1a0428ce833835&req=dScvEsh2mIdXW%2FMW1HO4zb6DufQpC0EIS2r1%2FGRlqOTn2PTp%2Brry1z93%2B807%0AguQuzZ6L5mnJBvSPNsc%3D%0A) +![](https://downloads.intercomcdn.com/i/o/lupk8zyo/1784185682/8625eac15b9fa452f148a6c47250/c53a1bc4-a991-4684-a789-5447ed789d35?expires=1793604600&signature=41c3231518c4d9f8e1b6d6d43e3ccbf9e352a390ee035832d03259222b7df51b&req=dScvEsh2mIdXW%2FMW1HO4zb6DufQqDkEMS2r1%2FGRlqOSVDQWBoQiqKsfpbvhV%0AFOESOFqfqYVJg8cIVGs%3D%0A) --- diff --git a/discovery.json b/discovery.json index 8073c9ab1..a74592f3a 100644 --- a/discovery.json +++ b/discovery.json @@ -1,7 +1,7 @@ { "version": 1, "note": "What the last full run could see outside sources.json. Written by the fetcher so a new source arrives as a diff a human reviews, not as a line in an Actions log nobody reads. Stable facts only: a change here is always news. `review` is the actionable list \u2014 domains we could archive today and do not.", - "updated": "2026-11-01", + "updated": "2026-11-02", "domains": { "anthropic.com": { "status": "frozen", diff --git a/tombstones.json b/tombstones.json index e3841f927..c95ba6670 100644 --- a/tombstones.json +++ b/tombstones.json @@ -1,7 +1,7 @@ { "version": 1, "note": "URLs confirmed gone upstream. Kept so a page that died once does not report as a fresh failure on every later run, which would bury the failure that is actually new. An entry clears itself if the URL answers again -- but only while something still probes it. Entries whose local file was removed are no longer fetched, so they stay as a record of the restructure rather than a live check.", - "updated": "2026-11-01", + "updated": "2026-11-02", "urls": { "https://claude.com/docs/claude-science/annotations": { "since": "2026-09-01",