Issues

• [beta.18][P1] Fresh SQLite scheduler corruption prevents the real one-hour SLA breach

  BostonTechnologies/rateldesk#295 · Filter by author Proxicon opened on Oct 31, 2026

• [P1] Reconcile RatelDesk request-definition POST contract with deployed NetRatel peer

  bug
  BostonTechnologies/rateldesk#254 · Filter by author Proxicon opened on Oct 21, 2026

• [P2] Safely dispose archived dedicated mailbox when deleting organization

  bug
  BostonTechnologies/rateldesk#253 · Filter by author Proxicon opened on Oct 21, 2026

• [beta.6] Preserve AI callback invocation binding and terminal event ordering

  BostonTechnologies/rateldesk#234 · Filter by author Proxicon opened on Oct 18, 2026

• [beta.6] Profile notification-summary latency and set a prospective budget (RD-B5-OBS-001)

  BostonTechnologies/rateldesk#233 · Filter by author Proxicon opened on Oct 18, 2026

• [beta.6] Reconcile orchestration tenant bindings and prove single and bulk retries

  BostonTechnologies/rateldesk#231 · Filter by author Proxicon opened on Oct 18, 2026

• [beta.6 acceptance] Prove customer-linked own-request list and detail isolation

  BostonTechnologies/rateldesk#230 · Filter by author Proxicon opened on Oct 18, 2026

• [beta.6 acceptance] Prove eligible caller self-assignment for incidents and requests

  BostonTechnologies/rateldesk#229 · Filter by author Proxicon opened on Oct 18, 2026

• [P1][beta.6] Keep durable worklog mail history truthful (RD-B5-MCP-001)

  BostonTechnologies/rateldesk#227 · Filter by author Proxicon opened on Oct 18, 2026