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Is your feature request related to a problem?
Knowledge base document uploads currently use multipart uploads through the backend, which puts unnecessary load on it. Switching to presigned-URL uploads would alleviate this issue and improve performance.
Describe the solution you'd like
Extend presigned-URL upload support to the knowledge base documents endpoint.
Implement necessary changes to the documents endpoint to facilitate this transition.
Original issue
Context
KB document uploads currently go multipart through the backend. Moving them to presigned-URL uploads (browser→S3) would free backend load.
Scope
Extend presigned-URL upload support to the knowledge base documents endpoint (currently multipart through backend).
The documents endpoint will need changes to support this.
changed the title [-]Extend presigned-URL uploads to knowledge base document uploads[/-][+]Knowledge Base: Improve upload performance[/+]on Aug 20, 2026
Activity
[-]Extend presigned-URL uploads to knowledge base document uploads[/-][+]Knowledge Base: Improve upload performance[/+]kartpop commentedon Aug 28, 2026
Closing this as another issue #1169 having more details created