openFEC API UX audit

[JonellaCulmer]

What we're after:
As a result of some API issues experienced in March, we identified a need to conduct a UX audit of the openFEC API and explore opportunities to improve the experience for low, moderate, and high-usage API users. The degree of use and frequency can greatly impact their experience as there are different areas of our data that is better in different circumstances.

Steps:

• Conduct user interviews to identify common areas of delight and points of pain
• Synthesize interviews to identify:
  • Problem statements and hypotheses
  • Make design recommendations
  • additional research recommendations
• Present prelimary results to team ^
• Open followup tickets based on priorities