Issues

• [Feature] add breakdown of what platform a user was using to reach out (web, email, iphone, android)

  type:enhancement
  fivetran/dbt_intercom#61 · Filter by author daniel-nagish opened on Jun 17, 2025
  1

• [Feature] Add metrics around human vs Fin AI usage

  type:enhancement
  fivetran/dbt_intercom#59 · Filter by author daniel-nagish opened on Jun 17, 2025
  1

• [Feature] Configure business hour variables

  type:enhancement
  fivetran/dbt_intercom#28 · Filter by author fivetran-avinash opened on Jul 28, 2022

• [Feature] Add new Intercom fields for real-time performance tracking based on conversation type and rating

  type:enhancement
  fivetran/dbt_intercom#27 · Filter by author fivetran-avinash opened on Jul 28, 2022

• [Feature] Add SLA metrics to Intercom reports

  type:enhancementupdate_type:models
  fivetran/dbt_intercom#26 · Filter by author fivetran-avinash opened on Jul 27, 2022