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docs(certificates): clarify slide URL requirements and add storage quota troubleshooting - #690

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fix/certificate-slide-ids
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fix/certificate-slide-ids

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@priyanshu6238

@priyanshu6238 priyanshu6238 commented Oct 19, 2026 •

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Description

Summary

Updates the Custom Certificates page to match the backend and frontend fix that accepts any Google Slides slide ID, not just IDs starting with g. The page also gets a clearer fix for the slide=id.p error and a new troubleshooting entry for the storageQuotaExceeded copy failure

Changes (docs/4. Product Features/Custom Certificates.md)

  • Step 9, certificate URL: tells users to select the specific slide before copying the link, with examples of both ID styles (slide=id.g33e0d0c1143_0_0 and slide=id.h5354e71374cd0ed6_14_0). Replaces the old "should not end with `slid
  • Error 1, "URL ending with slide=id.p": rewrote the explanation in plain language (Glific needs a specific slide to hat any slide ID prefix works. Replaced the old workaround (duplicate slides, then delete slides 1 and 2) with the actual fix:ft panel and copy the URL from the address bar.
  • **New: "Failed to copy slide. Status: 403 … explains that this happens when the service account can open the template but not its folder, so copies end up in theve. The fix is to share the shared-drive folder with the service account as Content manager. Links back to step 10.

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@priyanshu6238 priyanshu6238 changed the title docs: clarify slide URL requirements and error resolutions for certif… docs(certificates): clarify slide URL requirements and add storage quota troubleshooting Oct 19, 2026
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pull request — 2e7d69a4 Deployed Oct 19, 2026 by github-actions[bot]
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