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docs: add support and maintenance policy for TeachLink Web - #1796

Merged
RUKAYAT-CODER merged 2 commits into
rinafcode:mainfrom
Marvy54:fix/issue-1754-add-a-support-and-maintenance-policy-for
Oct 16, 2026
Merged

RUKAYAT-CODER merged 2 commits into
rinafcode:mainfrom
Marvy54:fix/issue-1754-add-a-support-and-maintenance-policy-for

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@Marvy54

@Marvy54 Marvy54 commented Oct 16, 2026

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Overview

This PR adds a versioned support and maintenance policy for TeachLink Web. The Governance/ folder previously had no SUPPORT.md, leaving contributors and maintainers without a clear reference for support channels, scope, and response expectations. This change closes that governance gap and stays fully self-contained within the Governance folder.

Related Issue

Changes

📄 Support & Maintenance Policy

  • [ADD] Governance/policies/SUPPORT.md
    • Documents the support channels available to contributors and maintainers.
    • Defines the scope of support covered by the policy.
    • Specifies response expectations for support requests.
    • Lists out-of-scope items that fall outside this policy.

Verification Results

No test files were added or modified for this change.
The change is documentation-only and limited to a single file under Governance/.
Acceptance Criteria Status
Governance requirement is implemented successfully ✅ Governance/policies/SUPPORT.md added with channels, scope, response expectations, and out-of-scope items
Scope is limited to a maximum of two files ✅ One file changed
No changes are made outside the Governance folder ✅ Only Governance/policies/SUPPORT.md modified
No regression in existing functionality ✅ Documentation-only change, no code paths affected
Tests pass and code follows project standards ✅ No tests required; content follows existing Governance doc conventions
Change is documented ✅ Policy itself documents support channels, scope, and expectations

Closes #1754

@RUKAYAT-CODER

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Thank you for contributing to the project.

@RUKAYAT-CODER
RUKAYAT-CODER merged commit eb82a32 into rinafcode:main Oct 16, 2026
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Add a support and maintenance policy for TeachLink Web

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