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4 changes: 4 additions & 0 deletions pages/mailbox/concepts.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -57,6 +57,10 @@ A **domain name** or **domain** is a unique alphanumeric name used to identify a
| `validation_failed` | The domain failed the validation process. |
| `waiting_validation` | The domain is registered but not yet validated. |

## Email forwarding

Email forwarding lets you automatically forward emails received in your Mailbox account to another email address, called a destination.

## Mailbox status

| Status name | Description |
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74 changes: 74 additions & 0 deletions pages/mailbox/how-to/set-email-forwarding.mdx
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@@ -0,0 +1,74 @@
---
title: Set email forwarding for a Mailbox email account
description: This page explains how to set email forwarding for a Mailbox email account on the Scaleway console.

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Frontloading and size issues for SEO. Here is a suggestion, I'll let you adapt as you see fit.

description: Configure email forwarding for a Mailbox email account on Scaleway to redirect incoming messages to external destinations while preserving copies in your inbox.

tags: mailbox forwarding
dates:
validation: 2026-10-30
posted: 2026-10-30
---
import Requirements from '@macros/iam/requirements.mdx'
import BetaNoteMailbox from '@macros/mailbox/beta-note.mdx'

<BetaNoteMailbox />

Email forwarding lets you automatically forward emails received in your Mailbox account to another email address, called a destination.

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Email forwarding lets you automatically forward emails received in your Mailbox account to another email address, called a destination.
Email forwarding lets you automatically forward emails received in your Mailbox account to another email address, named a destination.


This feature is useful to:
- **Centralize your emails**: receive emails from several accounts in a single inbox.
- **Use a different email client**: read your emails in the client of your choice.
- **Back up your emails**: keep a copy of each email in another account.

<Message type="note">
In the current beta version of Mailbox, an email account is limited to 5 destinations.
</Message>

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/glossary/#owner) status or [IAM permissions](/iam/concepts/glossary/#permission) allowing you to perform actions in the intended Organization
- [Configured your Mailbox domain](/mailbox/how-to/configure-mailbox/) with email accounts

## Add a destination to a Mailbox email account

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.

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1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.
1. In the [console](https://console.scaleway.com/) side menu, go to **Domains & Web Hosting** > **Mailbox**. The list of your domains appears.

2. Click the domain you wish to configure. The list of Mailboxes created for this domain appears.

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Je ne sais pas si la majuscule est pertinente ici, on a le même cas qu'avec Instance non ? mailbox en tant que tel vs. Mailbox le produit ? Avis ?

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  • Mailbox ou Mailbox account - le produit Scaleway quand il s'agit de création, management, d'élément cliquable, etc.
  • mailbox - la boîte de réception des emails.

3. Click a Mailbox email account to configure. The Mailbox account information appears.
4. Navigate to the **Forwarding** tab.
5. Click **Add destination**.
6. Enter the email address to use as a forwarding destination.
7. Click **Add destination**.

## Enable or disable email forwarding

You can enable and disable email forwarding for all destinations set for a Mailbox email account.

<Message type="note">
If you want to disable email forwarding for a specific destination, you must delete the destination.
</Message>


1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.

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1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.
1. In the [console](https://console.scaleway.com/) side menu, go to **Domains & Web Hosting** > **Mailbox**. The list of your domains appears.

2. Click the domain you want to configure. The list of Mailboxes created for this domain appears.
3. Click a Mailbox email account to configure. The Mailbox account information appears.
4. Navigate to the **Forwarding** tab.
5. In the **Email forwarding** section, click the **Forwarding** toggle to enable or disable email forwarding for all destinations.
6. (Optional) Click the **Keep a copy in this mailbox** toggle to keep a copy of forwarded emails in the Mailbox email account. This option is disabled by default when email forwarding is enabled.

## Edit a destination

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.

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1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.
1. In the [console](https://console.scaleway.com/) side menu, go to **Domains & Web Hosting** > **Mailbox**. The list of your domains appears.

2. Click a Mailbox domain to configure. The list of Mailboxes created for this domain appears.
3. Click a Mailbox email account to configure. The Mailbox account information appears.
4. Navigate to the **Forwarding** tab.
5. Click <Icon name="more" /> next to the destination you want to edit and select **Edit destination** from the dropdown. A dialog box appears.
6. Enter the new email address to use as a forwarding destination.
7. Click **Confirm**.

## Delete a destination

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.

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Suggested change
1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains appears.
1. In the [console](https://console.scaleway.com/) side menu, go to **Domains & Web Hosting** > **Mailbox**. The list of your domains appears.

2. Click a Mailbox domain to configure. The list of Mailboxes created for this domain appears.
3. Click a Mailbox email account to configure. The Mailbox account information appears.
4. Navigate to the **Forwarding** tab.
5. Click <Icon name="more" /> next to the destination you want to delete and select **Remove destination** from the dropdown. A dialog box appears.

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5. Click <Icon name="more" /> next to the destination you want to delete and select **Remove destination** from the dropdown. A dialog box appears.
5. Click <Icon name="more" /> next to the destination you want to delete and select **Remove destination** from the dropdown. A confirmation dialog box appears.

6. Click **Confirm**.
4 changes: 4 additions & 0 deletions pages/mailbox/menu.ts
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Expand Up @@ -38,6 +38,10 @@ export const mailboxMenu = {
label: 'Add an alias to a Mailbox email account',
slug: 'add-alias',
},
{
label: 'Set email forwarding',
slug: 'set-email-forwarding',
},
{
label: 'Delete a Mailbox email account',
slug: 'delete-email-account',
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Expand Up @@ -18,6 +18,7 @@ This page provides information about the capabilities and limits of Scaleway Mai
- Mailbox storage: up to 20 GB per mailbox (for emails, attachments, and mailbox folders).
- Number of Mailboxes: 20 Mailbox email accounts per project (during Beta phase). If you need to create more mailboxes, contact [Scaleway Support](https://console.scaleway.com/support/tickets/create?for=product&productName=mailbox).
- Number of aliases: 5 aliases per Mailbox email account (during Beta phase). If you need to create more aliases, contact [Scaleway Support](https://console.scaleway.com/support/tickets/create?for=product&productName=mailbox).
- Number of email forwarding destinations: 5 destinations per Mailbox email account (during Beta phase). If you need to create more destinations, contact [Scaleway Support](https://console.scaleway.com/support/tickets/create?for=product&productName=mailbox).

## Message limits

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